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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, most reviewers were let down by their experience overall. Many found the Smartscore system overly strict and punishing, causing significant frustration and demotivation as incorrect answers led to substantial score drops and hindered progress. Customers reported vague or unhelpful explanations for errors, alongside frequent app and website issues like glitches and correct answers being marked as wrong. However, some customers noted the platform's potential for honing math skills and tracking a child's progress. A few others found the lessons and leaderboard features engaging, contributing to significant progress in learning various math concepts.

What people talk about most

User experience

People report negative experiences with user experience, often describing it as frustrating and stressful,... See more

Product

Users describe negative interactions with the product, with many feeling it is a waste of time and does not... See more

Application

Consumers find the app to be a source of significant frustration and anxiety, with many expressing strong... See more

Website

Reviewers mention negative feedback about the website, with many finding it confusing and poorly organized.... See more

Service

Customers had negative experiences with service, particularly noting concerns about billing practices and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Using IXL feels like talking to a passive aggressive teacher who mocks you when you get a question wrong. Making mistakes is part of learning, but IXL makes it sound like if you get a question wrong,... See more

Rated 1 out of 5 stars

IXL is the psychological equivalent of stepping on a LEGO for three hours straight. It markets itself as a “personalized learning experience,” but what it really teaches is how to lose hope i... See more

Rated 1 out of 5 stars

It is horrible, IXL is the reason my son hates learning it puts pressure on you for no reason and if you get it wrong it reduces your score makes horrible explanations. It is the meaning of hell and s... See more

Rated 1 out of 5 stars

It said this about this smart score. "IXL's SmartScore is a dynamic measure of progress towards mastery, rather than a percentage grade. It tracks your skill level as you tackle progressively more dif... See more


Company details

  1. Educational Institution
  2. Education Center

Information provided by various external sources

IXL Learning is an American educational technology company based in San Mateo, California.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

310 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.3

All reviews

(310)

92 reviews in the last 12 months

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Rated 1 out of 5 stars

Ixl is not a good thing

Ixl is not a good thing. I have done it at school and it does not help at all with school. We already have enough stuff on our backs like hours of homework and now we have to do ixl. The reason they have an hour counter was for ixl to check how long they were able to torture kids

13 September 2023
Unprompted review
Rated 1 out of 5 stars

made me wanna unalive

ixl had to be one of the most traumatizing experiences i went through as a developing child. i was struggling with math and my neighbor recommended my mom i use ixl. when i told my neighbor's daughters of the occurrence, they sobbed with me as they new another soldier had fallen, taken too soon from this cruel, unforgiving world. it made me reach one of the lowest lows in my life and i genuinely would not wish this god forsaken website upon anyone. this has to be a modernized torture method for the young, developing mind. this thing this website whatever you call it is inhumane and degrading. i hope ixl shuts down and i never have to experience again otherwise i'll be driven into sewer slide.

7 July 2023
Unprompted review
Rated 1 out of 5 stars

Everything is just awful

The questions they give on certain topics often are wrong, and when it tells you what was wrong, it will tell you the same things over and over again, despite it being incorrect. Also, in order to complete one topic, you have to get 100 points, however, it barely gives you any points for getting a question correct, and will heavily punish you for getting questions wrong. Correct answers give you 2 points, and wrong ansers take away 10-12 points. You have to get 5-6 questions right, just to get back to where you were. The system is poorly thought out and optimized, the layout can be extremely confusing, and it barely helps with the learning process. I feel bad for any student who is forced to use this waste of computer resources. 0/10 never use this program ever.

11 March 2023
Unprompted review
Rated 1 out of 5 stars

IXL is bad

IXL freaking sucks. Why? I'LL TELL YOU WHY! I have to do it for homework every week. Simple right? WRONG! there are only 45 easy skills. The other 300+ are TOO HARD! and i'm forced to do 17 A FREAKING WEEK! I can never catch a break. Worst math app I've ever used. F minus.

23 February 2023
Unprompted review
Rated 1 out of 5 stars

absolute hell to use

absolute hell to use. ruined my day, took so much of my time and made me cry every single time i used it. the grading system is so bad that i cannot believe this was even approved and i cannot believe that it is still as bad as when i used it. find another learning app, this one is so not worth it. didn't improve a bit, just ruined a bit of my life.

14 February 2023
Unprompted review
Rated 1 out of 5 stars

1 star

It's a bad website, even thinking about it put my little sister in a bad mood.it's boring and unrewarding. my sister tells me the smart score makes her feel dumb, and that it only rewards the "smart" people

9 March 2022
Unprompted review
Rated 1 out of 5 stars

Never uses this piece of Junk

This is torture I lost a brain cell doing these question it will make you question reality and this will stop your brain from working never use this thing it doesn't even deserve to be a thing.

30 January 2023
Unprompted review
Rated 1 out of 5 stars

IXL is torture for children

IXL is torture for children. The grading system makes absolutely no sense. A correct answer gives you 1-2 points,an incorrect one takes away 10-15 points! That isn't even done in colleges and universities but we're doing it to elementary students?! We are crushing their spirits. You can actually watch their interest in learning smothered in real time. This system must change.

6 December 2022
Unprompted review
Rated 1 out of 5 stars

Do not use the IXL App

Do not use the IXL App. No help is also a waste of your money and most importantly when you pay you can never find a way to stop paying. I've stopped using it but have been paying and haven't found a way to cancel.

2 December 2022
Unprompted review
Rated 1 out of 5 stars

Devil's educational site | 0.5/5

One IXL could easily ruin a child's day... I know you can do better. Many people have already complained about SmartScore, but it isn't very pleasant. "One question, correct? You're up 2 points! Is one question wrong? Now you're back 8 points!" See how stupid that sounds? Sadly, it's the truth. It either takes you a short amount of time to do an IXL or HOURS. There's no in-between. IXL is not as hellish in grades four and below, and 5th grade is a grace period. Anything above will have you using hours on the site. I get it; the point is to boost a child's learning and capabilities. However, giving them a bunch of stress does not help at all. Not to mention, there's a time counter to let you know how much time has been taken from your life thanks to companies only wanting money and not trying to teach a child. How much time have you wasted? Well, I've wasted 53 hours (all time) on this site that could've been used for authentic learning. Do better

-A 6th grader

9 November 2022
Unprompted review
Rated 1 out of 5 stars

ixl sucks I hate whoever made

ixl sucks I hate whoever made. my parents dont care though the smartscore is horrible I hate whoever made this torture also I have to do this for my tuition aswell it is worse than HELL [also no offence to ixl.]

2 October 2022
Unprompted review
Rated 1 out of 5 stars

Ixl sucks it sh t

IXL SUCKS IT IS BAD THE POINT SYSTEM DOES NOT HELP YOUR LEARNING BECAUSE IT TAKES YOU TO MUCH DOWN BUT SO LITTLE UP AND IS STUPID AND AWFUL IT SAYS BUTTERFLYS ARE BETTER THAN BEES 😡😡🤬🤬 AND THERE'S MORE IF YOU WANT

11 September 2022
Unprompted review
Rated 4 out of 5 stars

IXL is variable; not horrible and not 100% the best...

I gave IXL three in the past but now I gave it four because I found a very helpful review. If your child is stressed out easily, this website isn't good. However, you just have to get used to it and eventually, it is no problem. If it wasn't for the 1-star reviews, I would give it 5 stars.

26 April 2022
Unprompted review

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