The silver diamond pavé cross that I ordered with a custom bail, was made to perfection. Better than the photo representations on their website. Beautiful. I am also impressed with how quickly I recei... See more
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ItsHot Diamond Watches & Jewelry Store NYC. We specialize in High Quality Custom Designer Jewelry and custom watches. We have been in jewelry business since 2004. You can purchase our designs online at www.ItsHot.com or at our Manhattan jewelry store in NYC. Visit us for top designs and best prices on Diamond Watches, Diamond Engagement Rings & Wedding Rings, Diamond Earrings, Diamond Bracelets, women's and men's diamond ring, necklaces, gold chains and more!
Contact info
48 West 48th Street, Suite 302, 10036, New York, United States
- 1-212-398-3123
- www.itshot.com
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Replied to 62% of negative reviews
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I highly recommend the team at ItsHot…
I highly recommend the team at ItsHot for their professionalism and friendly service. I recently purchased a mind-blowing Cuban link chain with diamonds here and I am captivated! The quality and workmanship were excellent, and the jewelers and sales staff go above and beyond to ensure customer satisfaction with their product, they completely custom made the chain to my specifications. Thanks!
Very nice watches
Very nice watches. I ordered one for my son in law he said that it sits nicely on his wrist, doesn't break and looks good with his outfits!
Ultimate experience!
The most amazing service. Everyone was just lovely and went through everything with us to make sure no details were left out and we received regular updates on the progress asking for our confirmations that we liked the results from original rough sketch to the computer 3d model, to showing us the wax, casting and to the finished piece. The custom pendant we did with my parents for my little sis came out perfect! We definitely recommend ItsHot - ultimate experience!
Highly recommend!!
Mark did a fantastic job helping me to pick a gold chain for my brother’s b-day. He also provided suggestions as far as width and length based on my brother’s height and what and how he likes to wear. The price is the most competitive I found for a solid 14k gold chain. Nice gift box is just cream on top of the cake ) Very knowledgeable guy, who delivered on promised timescales. A pleasure to work with! Thanks!
Blinding Diamonds
I have been a customer for 2 years and I love my purchases. The diamonds are eye clean and very clear.
The quality and value are awesome and soooo many compliments!!!!!!! I have purchased 4 rings and 2 bracelets. Waiting on my birthday gift....the 2nd bracelet! Thank You... It's Hot!
Best diamond jewelry!
Best diamond jewelry!
Best place to purchase diamond jewelry from. The selection is just fascinating. Artur was very helpful and really took his time with me, showing me every option that I got interested in. Thanks!!
First-class customer service and…
First-class customer service and amazing jewelry for great prices. The staff was very welcoming and helped me find a perfect jewelry piece for my friend’s birthday present. Really appreciate the help I received as well as quality and price, she loved the hoop earrings, diamonds really shine!
This is the best jewelry shopping experience...
This is the best jewelry shopping experience I have had, perfect attention and support, good information about all that we needed and the most amazing thing was the extremely good qualities of merchandise and diamonds...I'm extremely impressed. Amazing service, and extraordinary earrings! Thanks a lot.
Great service and fast
Good experience!
This store has a good selection of diamond watches at a reasonable price, and the sales reps are very knowledgeable, professional, and helpful. I had a very good experience - second to none. A+
Amazing experience!
The amazing overall experience from start to finish! The staff is very patient and products are of exceptional quality (at least the higher end jewelry items, rings and earrings that we were looking at). Highly recommended and will definitely go back for other items.
Thanks!
I found the most beautiful piece for our wedding anniversary gift here! The gemstones and diamond bracelet I bought for my wife is truly one of a kind.
I worked with Al from their custom…
I worked with Al from their custom jewelry department on a custom pendant. Custom workflow process, updates and the main thing result looks outstanding. The most original jewelry piece that I have ever seen in my life. I will definitely be back here again!
Recommend!
Got a very cute diamond tennis bracelet for my daughter, she is beyond happy! The quality and the design are exceptional! Recommend!
Brilliant service!!!
I usually get super nervous when it comes to buying jewelry. But I am so grateful I found ItsHot and Oksana made this experience a breeze! She took time explaining the difference in price and qualities of diamonds and we picked the best ring for my budget, love it! I am already planning my next purchase!
Visit them!
Their diamond bracelets are so beautiful that it is very hard to choose just one! Love the bracelet I picked though and I very much recommend visiting them!
Exceptional experience!
I bought a nice Rolex Datejust watch and a pinky ring, was very happy with this purchase, the staff was very friendly. The store has a nice variety of watches and jewelry for some of the lowest prices I saw for that quality (I did shop around quite a bit, nobody beats their prices for the diamond quality they offer). I highly recommend this store to anybody who is looking to invest properly. The quality is beyond.
Amazing service.
Amazing service. They do a great job explaining all there is to know about diamonds. I was looking for a unique ring with a type of diamonds you can’t find at regular jewelry stores and they were able to provide some very nice options for my price range (to stay within price range was a requirement). Delighted with what I have got.
Rolex watch was not authentic
I purchased a Rolex watch from them about a month ago. I showed it to two Rolex specialist and they both confirmed that the watch is not authentic! I have been told that the band, the crown and the backplate are not authentic. I can not comment about the movement as I did not want the specialist to open the watch.
I had a similar model which weights approximately 110g, this one was barely 60g and this was the main reason I got suspicious and wanted to show it to someone else. I am so glad I did that. The description did not say that the watch was customized so I thought it has Rolex diamond, however, they later claimed that it is customized and they put the diamonds on it. They also claimed that the watch comes in original Rolex box, however, even the box was a replica.
Anyways I returned it and they refunded me the same day they received the watch. I had to pay $100 for the shipping since I had to of course get insurance for it. And overall it was a hassle that was not worth it!
P.S. I checked their website and notice that they have changed the watch description after I told them that I will be taking legal actions!

Reply from ItsHot.com Diamond Jewelry & Watches
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