Itselegance Reviews 

19
TrustScore 1.5 out of 5

1.7

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1.7

Bad

TrustScore 1.5 out of 5

19 reviews

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1.7

All reviews

(19)

1 review in the last 12 months

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Rated 1 out of 5 stars

bought 2 pairs of shoes did not fit…

bought 2 pairs of shoes did not fit properly, made and horrible customer service..They have a 100% moneyback guarantee which they do not honor!! keep offering 15% refund and keep the crappy shoe because to expensive to ship back!!! THE SHIPPING IS VERY SLOW THEY ARE A FRAUD STAY AWAY CHARGEBACK IS IN PROCESS!!THIS USELESS CHINESE COMPANY NEEDS TO BE STOPPED. I ALSO ALERTED FTC

26 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 4 pair of shoes in March

I ordered 4 pair of shoes in March, never received them! In June I requested a refund and still have not gotten my shoes or money! I disputed it with my bank and their bank had the nerve to deny it. They won’t reply to my emails now and the site is down! THIS IS FRAUD AND THEFT!

7 October 2020
Unprompted review
Rated 1 out of 5 stars

I ordered 5 pairs of shoes from them in…

I ordered 5 pairs of shoes from them in March 2020. It took 5 months to receive my order. Everything I received was wrong. None of it was even close to what I ordered. I emailed them trying to get this corrected and they don't want to help correct the error. They want me to keep the shoes, which are hideous btw, and want to only refund me $40. I spent over $100. I will NEVER buy from them again.

27 August 2020
Unprompted review
Rated 1 out of 5 stars

Order item in April

Order item in April, just got now. But it is the wrong item. I tried to go online to notifiy and get correct item but the website is on longer available. I tried Google and Facebook. Once you click on "shop now" next screen says "connection not private". This is a scam!

20 August 2020
Unprompted review
Rated 1 out of 5 stars

I placed an order of 4 pairs of cute…

I placed an order of 4 pairs of cute sandals it’s been 4 months I have not received my order! I have contact them plenty of times, no one ever answered I email them about 7 times and I have not received a response. After 5 months waiting I got a pair of sandals in the mail... they where some UGLY sandals that I didn’t even order. Don’t wait your time, it’s a scam to get ur money....

24 July 2020
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! I had to call my bank to get my money refunded. These people have no phone number to contact them, they don’t reply to emails && it’s been over 3 months and I still haven’t received anything. So disgusting how they are doing people who spend their hard earned money

7 July 2020
Unprompted review
Rated 1 out of 5 stars

This is a scam!

This is a scam!!
My boyfriend ordered 4 pairs of sandals from them in May, and they have yet to come. He has been sending emails, I have also sent an email. Don’t purchase everything u may see on social media!!

24 June 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Scam do not order from them . Don’t waste your time or money it’s been 2 months never received anything

12 June 2020
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, they don’t reply to emails or messages. Save your time and money, don’t buy from them.

31 March 2020
Unprompted review

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