A true sign of a good company isn’t just the quality of the product, but how they respond when something goes wrong. ITP responded to an issue within 12 hours and immediately sent out a replace... See more
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Review summary
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What people talk about most
Reviews shaping this summary
22 litre35x30cm white lacquered pail with lid, delivered promptly, carefully packaged and as described. The handle clamps through to inside of the bucket, white sealant tape down seam and came with l... See more
First time used the company and definitely will not be my last time. Absolutely fantastic from start to finish. Professionalism that now fails many companies. Such a pleasure. Quality, speed of delive... See more
ITP have consistency provided fast delivery of fantastic products and are head and shoulders above all other more larger firms. They have superb answers when needed and I’ve used there services for... See more
Company details
- Packaging Supply Store
- Barrel Supplier
- Packaging Company
- Plastic Bag Supplier
- Plastic Products Supplier
- Steel Drum Supplier
Written by the company
ITP Packaging is an online packaging supplier of Industrial, Transit and Protective Packaging. Although our product range consists of Industrial, Transit and Protective Packaging mainly for the production or manufacturing industries, our customer base ranges from private individuals to multi-national organisations. Regardless of your requirements, our Customer Service team are available to answer any questions you have. If you’re not sure whether we have what you’re looking for or you’re just not sure whether we’ll cater to your needs, please get in touch. We’re happy to answer any of your questions and assist you in finding a solution.
Contact info
22-24 Slaidburn Industrial Estate, PR9 9YF, Southport, United Kingdom
- 0333 9874565
- hello@itppackaging.com
- www.itppackaging.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A true sign of a good company isn’t…
A true sign of a good company isn’t just the quality of the product, but how they respond when something goes wrong.
ITP responded to an issue within 12 hours and immediately sent out a replacement for a broken item — most likely damaged by the delivery driver. That level of responsiveness says a lot.
As for the product itself, the buckets are excellent. We’ve had 20 kg on a hoist, lifted by the handle up to the second floor, and they performed perfectly. Top-quality kit.
Highly recommended.
5 January 2026
Super Fast ITP
I ordered the items on 9th January and they arrived the next day on 10th. The order was very quickly processed, dispatched and delivered. No quibble with the items I bought, either. Very happy with the Company, my purchase, and the super fast service.
9 January 2026
Great value
Great value, product exactly as described, fast delivery. Could ask for no more
8 January 2026
arrived i good time and in one piece
7 January 2026
Super quick shipping and delivery.
7 January 2026
The response was slow
The response was slow. No urgency and i felt like i was being steered away from the product i liked
2 January 2026
Reply from ITP Packaging Ltd
Thank you for your feedback. I am sorry if our advice came across as steering you away, we certainly wouldn't want to put you off a product if it would be fit for purpose. However, I will investigate this further.
Excellent communication and service…
Excellent communication and service from ITP . Good product seems to be working correctly .One slight criticism was the delivery which arrived late and the packaging was all torn but this is down to the courier not ITP.Would certainly order from them in the future and recommend.
5 January 2026
helpful and promptly delivered
5 January 2026
On time and intact
2 January 2026
Good quality product.
Good quality product just what we wanted. Lucky there was no damage to the kegs there could have had stronger box for it. It was delivered by one of the more reliable couriers which was a plus.
22 December 2025
This is a great company to use
This is a great company to use - I ordered, order dispatched. Someone rang to me to check someone would be there to receive items on Christmas Day - what good, joined up customer service.
23 December 2025
Prompt shipping and well packed
Prompt shipping and well packed. The drum was a bit battered (before being sent) but as it's only being used for storing poultry feed in it'll be OK.
22 December 2025
Super fast delivery
16 December 2025
I found the site easy to order from.
I found the site easy to order from.
Helpful when I contacted the company.
Delivery was prompt and left in the right place
16 December 2025
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