I.T Communications Limited Reviews 

46
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

IT Communications are a dream to deal with and make such a refreshing change in a world where the customer often feels undervalued and unheard. Samantha and Nico always answer our queries quickly and... See more

Rated 5 out of 5 stars

We required some assistance with one particular handset not being able to announce calls when transferring. It was an ongoing frustration for the team. We sought help from Dave at IT Communications wh... See more

Rated 5 out of 5 stars

We've had an exceptional experience from start to finish with I.T communications limited. They've bent over backwards to help us, sold us a fantastic system at a great price, delivered quickly and sti... See more

Company details

  1. Phone and Internet Service

Information provided by various external sources

I.T Communications is a specialist 3CX Phone System and VoIP Provider. Established in 2010 with over 15 years of enterprise I.T experience. I.T Communications are best placed to offer you the services required to keep your I.T Services running.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

IT Communications are a dream to deal…

IT Communications are a dream to deal with and make such a refreshing change in a world where the customer often feels undervalued and unheard. Samantha and Nico always answer our queries quickly and efficiently. One of the best suppliers I have ever had the pleasure in dealing with.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service for Over 8 Years

We’ve been using IT Communications as our telecoms and internet provider for more than 8 years, and they’ve consistently delivered outstanding service. Dave and Nico, who I deal with regularly, have always been brilliant—proactive in resolving any issues and offering genuinely helpful advice to improve our services.

Their support is reliable, their expertise is clear, and their rates are very competitive. IT Communications is a company I would highly recommend to anyone looking for a trustworthy and professional provider.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

The phone system we have with them works well and the support team, particularly Dave, is highly responsive to any troubleshooting or other issues we may encounter. Orders are also completed efficiently when upgrading / replacing gear. Great service overall!

20 November 2023
Unprompted review
Rated 5 out of 5 stars

By far the best, don't even bother looking elsewhere..

As a company we are always looking to find businesses who have the same values we hope to provide as a business ourselves, working with a lot of VOIP providers in the past, and all kinds of different suppliers within the IT sector I can honestly say Dave and his team are the best. They are simply outstanding at what they do and we have never been let down.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Best in class service and product

Dave and his team are incredibly knowledgeable, responsive and personable. I have dealt with a number of IT suppliers in my time but none have surprised me as much as IT communications with the excellent value for money.

20 April 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with SIP trunks supporting our 3CX PBX

We have used I.T Communications as our SIP trunk provider for almost 10 years. During that time we have never had a service failure. When issues do arrise they alert customers giving an explainiation of what is happening. Whenever I have a personal enquiry I always recieve a prompt reply, during office hours, from the suopport team.

6 November 2020
Unprompted review
Rated 5 out of 5 stars

Professional and Responsive

We use IT Communications for our 3CX phone system. They are always very professional and always respond to tickets quickly, even just for small queries that could have waited a few days. It is clear that Dave and his team are experts in their area. We're very happy overall with the service provided and would not hesitiate to recommend it to others.

11 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product, 1st class service, response almost immediate -every time. Cannot fault it, I have used them for several years now, and never had reason to complain once.

17 June 2020
Unprompted review
Rated 5 out of 5 stars

Very Pleased Customer

We have used IT Communications for our telephone provider for a number of years and have always been really please with the service with have received.
Dave and his team are really quick to respond to our requests, making changes to our account really quickly and have always given great advice on the best options for our business as our business needs have changed.

23 January 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
The support team at IT Communications are always very responsive and helpful.
I would recommend this company.

22 January 2020
Unprompted review
Rated 5 out of 5 stars

Fixed our phone

We required some assistance with one particular handset not being able to announce calls when transferring. It was an ongoing frustration for the team. We sought help from Dave at IT Communications who was more than happy to assist. He looked into the problem, trialled some potential solutions and sorted it promptly. We could not have asked for more. Now the phone is fine and everyone is happy. Many thanks for your help with this.

16 October 2019
Unprompted review
Rated 5 out of 5 stars

Support Service

Support Call - My Mobile will not Connect through its SIP Client

I had a problem where my mobile would not connect. I posted a support ticket and they followed-up very promptly. Once, they had my external IP, they were able to see that my account was locked due to an erroneous password attempt (me, or someone else - I'll never know). My account was unlocked and I was away.

I have found that I.T Communications always offers good support for their service. Nothing is too much trouble and they stick with it until you're sorted,

8 October 2019
Unprompted review
Rated 5 out of 5 stars

One of the best service providers I…

One of the best service providers I have ever worked with.
We have used IT Comms for quite a few years as our VoIP service provider and phone system software provider (3CX).
Always happy to help and willing to schedule assistance as required.

7 October 2019
Unprompted review
Rated 5 out of 5 stars

We have started to use IT…

We have started to use IT communications as our main VoIP system for our clients.We are extremely happy with the service we have been receiving from Dave and his team.Our clients are very happy with the features and ease of use. I would definitely recommend IT Communications if you are looking for a VoIP system.

21 August 2019
Unprompted review

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