IPVanish Reviews 

10,213
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 645 reviews, reviewers had a great experience with this company. Customers found the service easy to install and set up, appreciating its straightforward user experience. Many users report the VPN works reliably as advertised, providing excellent protection and useful features like a kill switch. People feel secure and comfortable, highlighting its effectiveness in safeguarding online activities. However, some customers noted significant issues with customer service, describing unhelpful support, account termination without clear reasons, and difficulties canceling subscriptions. While initial pricing was affordable, many reviewers expressed dissatisfaction with renewal costs, perceiving them as unexpectedly high or requiring negotiation.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the service easy to set up, use, and... See more

Service

People report positive experiences with service, with many customers praising its reliability and... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the responsiveness... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with many expressing frustration over unexpected... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding it reasonable and competitive, even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was pretty easy to install on each device for a non -savvy tech person trying to learn "What's it all about?" I presume it is protecting my information. I rated four, because research mentions the... See more

Rated 4 out of 5 stars

Updating my review: Ale resolved the issue by setting up a new account and providing clear steps to move forward and improve security. The initial support experience was accusatory and di... See more

Company replied

Rated 4 out of 5 stars

I am overall quite pleased with the service - It is a very nice layout and User Friendly. I was with Nord through a 3rd party (Yahoo) who decided to cancel their service. I had been with Nord for over... See more

Rated 4 out of 5 stars

It is an excellent VPN. The only issue I have is the kill switch is a separate and and only works on occasion. Should be all in one app and always work. The renewal process is also expensive, over $10... See more


Company details

  1. VPN Service
  2. Internet Service Provider

Information provided by various external sources

IPVanish is the only true Top Tier VPN service in the world. This means we deliver the best VPN speeds, the most secure connections and the most competitive pricing anywhere. Our network spans 40,000+ IPs on 1,400+ servers in 75+ locations, giving users the ability to surf anonymously and access blocked websites from every corner of the globe.

IPVanish is your simple solution for online privacy.

Written by the company

Surf the web without a trace.
It takes more than a private internet browser to go incognito. IPVanish makes your real IP address disappear at the touch of a button, so that your online activity can’t be tracked.
Secure any internet connection.
IPVanish protects you from privacy invasions, no matter where you are. With over 1,300 servers in 75+ cities around the world, you'll always have access to a high-speed, encrypted connection.

Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

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Asks customers to review

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4.2

All reviews

(10,213)

650 reviews in the last 12 months

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Rated 5 out of 5 stars

Affordable and works pretty well on all…

Affordable and works pretty well on all my devices. Easy to understand how to set your account up settings. Best thing is its unlimited devices you can use it on. In this day when everyone in the family has phones, laptops and multiple TV’s unlimited device use really helps.

12 March 2026
Rated 5 out of 5 stars

Fantastic company

Absolutely brilliant response I was having problems renewing but once I spoke to a representative it was sorted out in no time much appreciated to the staff who helped me out I would definitely recommend IP vanish fantastic company thank you

13 March 2026
Unprompted review
Rated 4 out of 5 stars

Generally I am happy with Ipvanish

Generally I am happy with Ipvanish. Sometimes it is a little slow to populate a new IP address. Also to renewal fee after the first year is a little steep. $170.00 for a year is too much for the amount of time I use this program. This will force me to find another next year when my subscription runs out. Cheers.

11 March 2026
Rated 1 out of 5 stars

Beware of auto-renewal

I haven’t used IPVanish for a long time. My subscription was auto-renewed without receiving the reminder email that their FAQ says should be sent. After contacting support, a refund was promised, but a discounted new annual plan was applied to my account without my consent, even though I had clearly stated I wasn’t interested. The issue was only resolved after multiple messages.

10 March 2026
Unprompted review
IPVanish logo

Reply from IPVanish

Thank you for sharing your experience. We are truly sorry for the frustration caused by the renewal process and the subsequent confusion regarding your refund and account plan. This certainly does not reflect the seamless experience we strive to provide our customers.

While we are happy to hear the issue has been resolved, we would like to look into the breakdown in communication regarding your reminder email and the unauthorized plan change to ensure this doesn't happen again.

Please reach out to us at management@ipvanish.com so we can prioritize a review of your case and ensure everything is right with your account.

Rated 5 out of 5 stars

Does the job

Excellent. Works great I find it very useful. And easy to set up.
I can be anywhere in the world.
It's handy to Access UK TV stations from Ireland which are Geo blocked It works for me. And at a reasonable price point.

11 December 2025
Rated 5 out of 5 stars

So far great product

So far, I have no complaints with IPVanish. The first one I had was my fault and customer service responded to me immediately I have no complaints great product.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

I called to cancel my service

I called to cancel my service, due to not using it, THAT being because if ignorance to the program. I was not "schooled" on the benefits of the program when I signed up several years ago, therefore never made good use of what I was paying for. Luis M. however, took time with me to explain the program and actually saved your company an account. He is a very patient, kind young man, very knowledgeable of his job and the program's benefits. I would like to commend him for an excellent job, and hope he receives due recognition.

9 March 2026
Unprompted review

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