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Rated 5 out of 5 stars

I'm a recent new owner of a Volvo C30 t5 r design and I am so greatful that I found this company. Kevin and Corey are absolutely awesome and extremely helpful and professional. IPD's products are seco... See more

Rated 5 out of 5 stars

Was having issues with billing for an order of parts for my 850. Kevin was an excellent help in reaching out to me and making sure my ordered was fulfilled properly. I have never had a bad experience... See more

Rated 5 out of 5 stars

The sales agent, Stefan/Stefon/Stephan/ was very knowledgeable about the product for our 1993 Volvo 240: muffler and reverse light switch What was most impressive though, was when he... See more

Rated 5 out of 5 stars

Items arrived as expected, shipping took longer than usual because I ordered several items that were on back order. However the site told me this up front & shipping was still pretty good. Always qual... See more

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4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Rated 5 out of 5 stars

Great company

I have been shopping at IPD approximately 20 years now and have never a bad product or shipping issue. Great company I highly recommended them.

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Ipd still maintains it's great level of…

Ipd still maintains it's great level of customer service during these trying times. They delivered when I needed them most during a stressfull
car situation. Thanks IPd for the continued support for the volvo community.

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Timing Belt Kit with everything I needed.

The car is a 2001 V70 T5 with 245k miles, purchased at 186k, I had the impression that the TB interval was 150k so didn't think about it, when I checked... 105k, oops 30k overdue! I was told by the shop I bought it from that I was on borrowed time and they could do it for $825.00. That's more than I really wanted to put out. Decided to drive our other car till it's done. We are on the Oregon "CV-19 Stay and Home order", so I figured I could take my time and do this at home. I did a lot of research in looking for the best timing belt kit option, and IPD won. Not the cheapest, but not the highest, free shipping quick delivery time. I wanted a Continental TB and an Aisin water pump, included in the kit were INA tensioner and roller, as well as fresh bolts for the WP. Of the ten sources that I checked, IPD had what I needed and at $159.41 I would be able to keep the extra $650.00. I called and got great information from the in house staff. He had done the job that I was going to do on his own T5 and gave good advice that added to the confidence of doing the timing belt / water pump replacement. I've done Oil & Trans fluids, replaced 2 radiators and upgraded a failing throttle body, but generally have avoided some of the deeper stuff. I allowed the job to take longer than needed, as I cleaned the engine while I went and upgraded an oily turbo boot with a nice blue IPD version. In the end, everything went together well and the car sounds great. It will be nice to get back on the highway once the travel restrictions are lifted.

15 April 2020
Unprompted review
Rated 3 out of 5 stars

A Comparison of Parts Distributors and Shipping

This month I made two large parts purchases, one from IPD, the other from Rock Auto. (Important info I live in Canada)

The IPD delivery came very quickly even without the extra shipping options chosen. Quicker than I thought because when I received a call at 12:40 at night saying UPS needs $60.00 in duty fees to be paid before morning delivery I was bittersweet enthused. Cheerful that my parts were here quick, but peeved that once again I am dinged hard on fees. In comparison with my Rock Auto order where my similar value order came in 3 separate deliveries and yet I was charged nothing for duties/brokerage fees.

Perhaps IPD should look at their shipping process.

I do still very much appreciate the service they provide for keeping our old iron on the road.

15 April 2020
Unprompted review

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