Excellent very easy to use great set up very informative and explains everything. From someone who is not tech savvy, one of the lads in work has used them for years and has now got six or seven of th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A simple no frills way of hands off ETF only long term investing.... takes away the option to tinker too much with your portfolio which is usually what destroys your gains over time. Set , automate... See more
If you want a managed and trouble-free investment option, where fee's are low, I can recommend IE. I retired last year and have been regularly saving with them for about 12 months now. Am happy and f... See more
I've been with InvestEngine since they first started and they've been excellent throughout. Some companies have increased their charges but this company haven't. I love the fact that they don't charg... See more
Company details
About InvestEngine
Written by the company
InvestEngine is an award-winning investment provider that offers unbeatable value, boundless choice, and powerful automation for your investing.
Why Choose InvestEngine?
- (Very) Low Cost: No fees for DIY portfolios.
- Innovative Investing: Features like Fractional ETF Investing, Smart Portfolio Top-Ups, and AutoInvest.
- Expert Recognition: Highly rated by the industry.
- Flexible Investing: Start with just £100, top up from £1.
- Safe and Trusted: FCA regulated and FSCS protected.
Investment Options
- DIY Portfolios: Commission-free investing with full control.
Our Products
- ISA: Invest up to £20,000 a year tax-free.
- GIA: A flexible way to invest from £100.
- Business Investing: Grow your company's surplus cash.
- SIPP: Tax-efficient pension investing up to £60,000 a year.
InvestEngine delivers unrivalled value and innovation for your investing. No buying or selling fees on hundreds of exchange-traded funds (ETFs) from iShares, Vanguard, and other leading brands. With robust tools for automating, diversifying, and analysing your portfolio, it's all you need to grow your wealth.
As with all investing, your capital is at risk.
Contact info
57 Great Suffolk Street, SE1 0BB, London, United Kingdom
- support@investengine.com
- www.investengine.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Low fees for investing
Low fees for investing, encourages financially responsible investments and great analytics so you can understand what you're investing in.
1 May 2026
Unprompted review
Great Investing platform
Great Investing platform! Been using IE for a few years now and here are the best bits; Easy UI, helpful and quick customer service, seamless ISA and SIPP transfers, and brilliant set it and forget it features that makes for the most convenient long term, regular investing.
2 May 2026
Unprompted review
professional and real business
professional and real business. variety choices low fee. valuable
1 May 2026
Unprompted review
It a cool app
26 July 2025
Unprompted review
Five stars for InvestEngine
Five stars for InvestEngine! The platform is intuitive and makes managing my DIY ISA portfolios feel effortless. What really sets it over the edge for me is the cost, having a free to use platform for ETF investing is a total game changer for my financial goals. If you want a simple, transparent, and user-friendly way to grow your ISA, this is it.
1 May 2026
Unprompted review
I recently decided to move my £10,000…
I recently decided to move my £10,000 Cash ISA over to InvestEngine, and the experience has been a breath of fresh air.
While I enjoyed the simplicity of apps like Plum for starting out, I felt I was outgrowing it and wanted a more 'serious' platform with lower fees and better ETF options.
The transfer process was incredibly smooth—I was worried about moving a five-figure sum, but the communication was clear throughout.
What really won me over was the zero-fee ISA and the ability to build a truly custom portfolio.
The interface strikes the perfect balance between being user-friendly and providing the professional-level insights I was looking for.
If you're looking to graduate from basic savings apps to a proper investment strategy, I can't recommend InvestEngine enough
27 April 2026
Unprompted review
I can’t log into my account either like others
I can’t log into my account either and there is no phone number so you have to email and no one is coming back to me?
29 April 2026
Unprompted review
Reply from InvestEngine
Hello Michael,
We’re sorry to hear you’re having trouble accessing your account, we understand how concerning that can be.
We have escalated your case to the team, and someone will be in touch with you shortly to help get this resolved.
We know it’s frustrating not to have immediate access or a phone line, and we’re currently experiencing higher than usual contact volumes. That said, getting you back into your account is a priority, and the team will work with you directly to sort this as quickly as possible.
Thank you for your patience while we get this resolved.
FCA Complaint. No support, do not allow withdrawals and drag out KYC excessively
Avoid this business. They allow you to register and deposit money, following this they ask for KYC documents, not limited to driving licence, selfie, payslips etc. When requesting to withdraw money they delete the withdrawal request and drag their feet approving the documents and the withdrawal. They do not respond to customer queries in a timely manner and their is no form of contact other then an email or form, which takes days to action. As per their own terms : ‘Any cash held uninvested with InvestEngine does not earn interest for you — any interest generated will be retained by InvestEngine.’
Update:
Escalating this case to the FCA. And advise everyone who has the same experience to do the same.
9 days on from the original request of documents being requested I am still awaiting confirmation. Driving license, a selfie, a payslip and a bank statement dated for the month of March was sent. These were sent on the 29th April. On the 5th May a further document of a bank statement for the month of April was requested. 9 days and still awaiting confirmation of documentation.
In response to ‘ For transparency, our terms do state that uninvested cash does not earn interest, and this is clearly outlined before depositing’
The following terms found within InvestEngine T&C are contradictory towards this statement:
“By using our services, you agree to the retention of any interest earned on uninvested cash by InvestEngine.”
And
‘Any cash held uninvested with InvestEngine does not earn interest for you — any interest generated will be retained by InvestEngine.’
Nowhere does it state that uninvested cash does not generate interest, it in fact states the user will not earn any interest but any generated will be retained by InvestEngine.
29 April 2026
Unprompted review
Reply from InvestEngine
Hello Sam,
We’re sorry to hear about your experience, this isn’t the standard we aim to provide.
To clarify, we’re required to complete identity checks (KYC) before processing withdrawals. This is a regulatory requirement designed to protect customers and prevent fraud, not to delay access to funds. In some cases, additional documents may be needed if we’re unable to verify details initially.
Withdrawal requests aren’t deleted, but they can be cancelled automatically if verification hasn’t been completed yet. Once checks are finalised, withdrawals are processed as quickly as possible.
You’re right to call out response times, we’re currently experiencing unusually high levels of contact, which has led to delays. That said, we know waiting days for a reply isn’t good enough, and we’re actively working to improve this.
For transparency, our terms do state that uninvested cash does not earn interest, and this is clearly outlined before depositing.
We’d really like to look into your case specifically and get this resolved. Please contact us via support@investengine.com with your details so we can prioritise this for you.
Excellent services and easy to manage
Excellent services and easy to manage
Great Job!!!
1 May 2026
Unprompted review
Cannot log in to site
Cannot log in to site. 2 step authentication is stopping me. I have tried to reset my Recovery phrase but I am having no resonse from any of invest engines web sites or contact sites. Soon as I get in I am pulling my money out.
1 May 2026
Unprompted review
Reply from InvestEngine
Hello Stephen,
We’re sorry to hear you’re having trouble accessing your account, we know how frustrating that can be.
Two-step authentication is an important security measure designed to keep your account and funds safe, but we appreciate it can be difficult if you’ve lost access to your recovery details.
It sounds like you’ve already tried to reset your recovery phrase and having checked, we can see someone from our team has since been in touch. We’re currently experiencing higher than usual contact volumes, which may be causing delays, but we are working through requests as quickly as possible.
We’ll await your response and will do everything we can to help you regain access to your account as quickly as possible.
It works for me
It works for me. I wanted a private pension option that would give me control and a platform to easily review my investments. It provides a wide range of ETFs and is easy to use from day one.
1 May 2026
Unprompted review
Easy to use APP and great for those who…
Easy to use APP and great for those who are new to investing. I opened my SIPP here and am enjoying investing and watching my money grow. Wish there was more graphs and analytics to show which part of my portfolio is doing well or not. But that could just be me getting used to this new platform.
30 April 2026
Unprompted review
I love using this platform
I love using this platform. Gives me such a peace of mind just to put in the amount I want the invest and the percentage for each item and the app does it for me.
30 April 2026
Unprompted review
Brilliant platform
30 April 2026
Unprompted review
Investing made easy and accessible
Investing made easy and accessible. Nothing hidden. Everything clearly explained
30 April 2026
Unprompted review
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