They never shipped my Blue Marina Luna skirt I ordered in JUNE. It's August and they're still ignoring me and others in Instagram comments and deleting comments. Don't buy from them
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So sad to leave a negative review but this has been a nightmare experience. My first and last time shopping with the brand. I lost more than €150 despite returning the dress almost four months ago. Wh... See more
Loveee this brand, I got the alanara dress for an event and I’m speechless!! The product feels thoughtfully made and much higher quality than I expected. I also appreciate that Into Gaia focuses on... See more
I truly believe this brand is one in a million!!! The luxury, craftsmanship, and care that goes into every garment exceed all expectations. Every interaction with their customer care team has been an... See more
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Amazing
I recently purchased a product from intogaia and it was one of the best experiences i have ever had🤩 the dress was exactly what i was looking for and the customer service was top notch. They were friendly helpful and answered all my questions. Excellent quality and would highly recommend

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