Please taking photo for sending evidence for foreigner as me. Because I live in BKK, Thailand. I'd like to know how real bouquet looked like and my special person who received the bouquet got it actua... See more
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See what reviewers are saying
I ordered some flowers for my friend’s birthday and wanted to receive some photos of my gift before delivery. So i contacted their customer support and Nathalie from their custom support team really h... See more
Living abroad Interflora enables us to keep in touch with our family and show them that we care. I ordered pink roses for my aunts birthday - because the site was in Swedish I had some difficulty find... See more
We have used Interflora once before and have been very happy with the ease of ordering flowers in Sweden. We particularly want to thank Nettans Blomeri in Skoghall with whom we have dealt for many ye... See more
Company details
Written by the company
Interflora AB är Sveriges ledande företag inom blomsterfackhandel och driver idag den marknadsledande blomsterförmedlingen Interflora.
Välkommen till Interflora
Written by the company
- Interflora Blomsterhandel
- Vår vision är att få fler att älska blommor – och varandra. Det är det vi kallar The Flower Effect. Vi tror att det bästa sättet att visa känslor på är att skicka blommor. För att leendet hos den som får blommor är så äkta. För att blommor kan förvandla ett helt rum. För att de doftar gott. För att man blir lycklig i själen av att ge.
Leverans samma dag
Beställ blommor med leverans samma dag
Skicka Blommogram med leverans samma dag! Beställ vardagar innan kl 14, och lördagar innan kl 11 och få blommorna levererade samma dag.
Contact info
Gustavslundsvägen 18, 167 51, Stockholm, Sweden
- 08-634 44 30
- kundservice@interflora.se
- www.interflora.se
4.3
Excellent
50K reviews
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Trist med alla spam-mail men OK bukett.
17 November 2023
Reply from Interflora Sverige
Hej och stort tack för värdefull feedback!
Då vi inte ser att du är medlem i Flower Club så förstår vi inte vad det kan vara för mejl som du får.
För att gå vidare med ärendet vore vi jättetacksamma om du har möjlighet att skicka in en kopia till oss på kundservice@interflora.se så vi kan se hur det ser ut, vilken avsändare det är och vad det står i övrigt.
Tacksamma för din återkoppling i ärendet.
Med vänlig hälsning Interflora / Carolina
A day late and then tried to say that…
A day late and then tried to say that the recipient had said it was okay. They had only my details as sender …..
15 November 2023
Reply from Interflora Sverige
Hello Martin! As my colleuge has informed you the recipient got back to us too late for us to be able to deliver on the chosen deliverydate. That's why the delivery was postponed to the next day.
Best regards Jennifer / Interflora
Service delivered, but bit disappointed by the end product
Service delivered, but bit disappointed by the end product.
Flowers were delivered on time as planned, yet I was disappointed by the end product : bouquet was not that "big", flowers started fading fast, and not that much smelly flowers ... Would rather turn to a local flower shop next time
11 November 2023
Reply from Interflora Sverige
Thank you for taking your time to share your view of the delivered bouquet.
So sorry to hear that you were disappointed.
Our affiliated stores send the bouquets more unopened and budded so that the recipient will have the longest possible joy.
( If you prefer flowers with strong scent, please write that in the field called Instruktioner & mer info so that the florist knows ).
However, this means that at first they may look a little more green, but as they bloom, the bouquet should gain more volume and color and become more and more similar to the example image on the website.
In the chosen bouquet, Höstbukett utan gränser mellan, there should be 3 aprikot roses, 2 orange alstroemeria, 2 aprikot chryssantemums, 2 redbrown hypericum, 3 green pistage.
If you feel that this is not what the delivered bouquet consisted of please email us at kundservice@interflora.se with a picture, order number and your comments and we will investigate what happened and get back to you.
Best regards, Interflora / Carolina
I order from Denmark to Sweden!
I order from Denmark to Sweden!
Everything went perfect!👌👌
26 October 2023
Happiness delivered ♥️
The birthday boy of 70 years old on the other side of the Atlantic Ocean got so happy for the flowers and wrote:
”Thank you do, so much for your kindness! The lowers are absolutely beautiful You are an amazing family.”
25 October 2023
Really ..... bad company
Really ...... bad delivery company!!
If you plan to surprise someone with a delivery of flowers. Take another company, Interflora text the customer the day before with the info when the surprised person will receives the flowers, who sent them and what typ of flowers. I usually use euroflorist, and i regret after ordering with interflora right way. Thanks for the help this halloween.
25 October 2023
Unprompted review
Reply from Interflora Sverige
Hi and thank you for your feedback to us.
I can see that you have a matter at our customer service and that this is now solved.
Best regards/ Nathalie Interflora
There were constant delays
20 October 2023
Reply from Interflora Sverige
Hi! Thank you for leaving feedback!
The flower shop has answered that they contacted the family and they informed the flower shop about that the recipient was not at the address the chosen delivery date. At that time they couldn´t say what date the recipient would turn up there. They agreed on the flower shop contacting them again a couple of days later and it was the same story. So the flower shop asked if they could call them back when they knew that the recipient would be at the address. This they did and that is why your order was postponed to the 20th.
We apologize for not informing you through email regarding the goings-on of your order.
Please email us at kundservice@interflora.se if you have any further questions and we will be happy to assist you.
Best regards, Interflora / Carolina
A bit different with what I ordered...
2 days ago I ordered a Birthday flower from Denmark to my cousin in Stockholm for her 40th birthday. The delivery was fast and they delivered it the same day.
I paid for the second biggest size on the website, but the one my cousin received and sent picture of, was visibly smaller in the size!!!
And it wasn't much similar to the photo I saw on the website. It was a bit disappointing...
19 October 2023
Reply from Interflora Sverige
Hello and thank you for taking the time to return your views!
We are very sad to hear that you were so disappointed with the delivered bouquet.
Our affiliated stores send the bouquets with flowers not yet in bloom so that the recipient will have the longest possible joy. However, this means that at first the bouquet can seem a bit smaller and may look a little more greenish, but as they develop into bloom, the bouquet should gain more volume and color and become more and more similar to the example picture on the website.
In the selected bouquet Hösthälsning, size M ist should be: 2 apricot germini, 3 orange alstroemeria, 5 apricot carnations, 3 yellow limonium, 5 dried lagurus, 1 salal and pistage
If this does not match the delivered bouquet, we would appreciate it if you emailed us at customer service @interflora.se with picture, order number and your comments and we will investigate and get back to you.
Sincerely, Interflora / Carolina
The bouquet is quite different with the…
The bouquet is quite different with the picture show in the website
10 October 2023
Reply from Interflora Sverige
Hello!
Thank you very much for your feedback, which we greatly value. It really doesn't sound good and we are very sorry that you were so disappointed with the bouquet.
When you choose a menu bouquet from our website, you should be able to trust that the bouquet looks like the example picture. Our menu bouquets are shown there in the different sizes. In the bouquet you have chosen,Rosdröm mellan, there should be: 7 pink roses, 2 pink alstroemeria, 3 blue thistles, green eucalyptus. If this is not correct, please email us a picture at kundservice@interflora.se together with the order number and your opionion and we will investigate and get back to you. Worth noting is that the bouquets on the website are photographed more unfolded than as our affiliated stores deliver them. The reason is by doing so the recipient will get as long-lasting joy as possible from their flowers. But when the flowers then bloom, the bouquet should resemble the picture on the website.
The bouquets shown on the website are also tied so that you can see every single flower, i.e. "one-sided", while when they tie bouquets that are sent out to recipients / customers, they are made so that the bouquet has no clear front or back, but must be beautiful from all directions.
Sincerely, Interflora / Carolina
Horror
Hello,
The bouquet didn't look like the one I ordered and didn't even have the number of flowers, horrible colors .The bouquet looked terrible compared to what I ordered.
What I ordered and what I received. That it was a bouquet round ? Leave the colours , Why you post the picture of the bouquet, if you don't even make it similar? Why do you make me choose from 1000 bouquets on the website, if you don't make it according to the picture anyway? That it’s a bouquet for 30€? 😅😅
6 October 2023
Reply from Interflora Sverige
Dear customer!
Thank you for your feedback!
We are of course very sorry to hear that you were not at all happy with the bouqet that was delivered.
The thing is that the bouquet you ordered had this text besides the product:
Våra florister skapar en vacker bukett med säsongens blommor i vald stil. Lägg in önskat pris (minsta pris är 295 kr) och välj därefter färger. Du kan välja en till tre färger, eller låta floristen välja genom att klicka i "blandade färger".
Observera att alla bilder är exempel. Buketten på första bilden har ett cirka pris på 500 kr.
This means that it not exactly what the picture shows that will be delivered, klassisk rund means that the shape of the bouquet will be round and classic and that you can choose three colours that the florist will use to make the bouquet. The shown bouquet is just an example not necessarily what the delivered bouquet will look like besides the form.
Unfortunately you have not chosen any colours so the flower shop thought that you gave them free hands to create a round bouquet for the amount in the order.
Please email us if you have any further questions regarding your order and we will be happy to explain.
Best regards, Interflora / Carolina
Scamers !!!!!!!
Scamers !!!!!!!!
They dont call when they arive and after they stop comunicate.
Worst service what i ever meet.
7 October 2023
Unprompted review
Reply from Interflora Sverige
Hi! We are sorry that you feel this way. The store always contacts the recipient before delivery. Get back to us at kundservice@interflora.se if you have more questions. Best Regards Interflora AB
extra
great. I've made online purchase as a gift and it was perfect, delivered on time to the door
4 October 2023
Fantastic experience!
Super easy scheduling, good communication of notifications of the delivery process, flowers and gift pack items were greatly appreciated and high quality!
25 September 2023
Everything was good !Good service
Good service - everything ok - delevering right - the person, who got the flowers, was happy !
27 September 2023
Beautiful bouquet of pink lilies
Thank you so much. The bouquet of pink lilies I’ve ordered are beautiful! The recipient was extremely pleased.
Fantastic job, well done!
25 September 2023
I ordered flowers from Poland to be…
I ordered flowers from Poland to be delivered for a friend in Stockholm, it was super easy with choosing the gift and completing the purchase.
All went great, so I didn't even do anything after the purchase- they just did the job and a fried was happy! Will recommend the service 👌
23 September 2023
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