Interflora.ieReviews 

8,561
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 676 reviews, reviewers had a great experience with this company. Customers consistently praise the delivery service, noting that flowers arrive on time and in excellent condition, often exceeding expectations. People are thrilled with the beautiful bouquets, which are frequently described as being very similar to the online pictures and lasting well. The overall service is highly regarded, with many appreciating the ease of ordering and the helpfulness of the staff. However, some customers also noted issues with order accuracy, such as bouquets arriving without a card or looking much smaller than advertised. There were also occasional concerns about the quality of the flowers, with some wilting quickly, and a few people experienced problems with delivery notifications and customer support responsiveness.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising timely arrivals and... See more

Product

People report positive experiences with the product, often praising the beautiful, well-crafted flowers that... See more

Order

Consumers find the ordering process to be ambiguous, with many reviewers praising the ease and... See more

Service

Reviewers highlight positive aspects of service, often describing it as super easy to use, professional, and... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing satisfaction with beautiful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

Any time I order flowers from Interflora I know my friends are always thrilled with their bouquets. They all send me photos & I have to say I'm never disappointed either. I know I can depend on Inter... See more

Rated 5 out of 5 stars

I received a beautiful bouquet of flowers that looked very similar to the image online. The flowers were delivered bright and early on my requested date, and they arrived in excellent condition. A l... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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4.2

All reviews

(8,561)

669 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful and the flowers were…

Extremely helpful and the flowers were delivered very quickly. Also, my friend who the flowers were for wasn't at home when the flowers arrived and they offered to drive to where she was to deliver the flowers. The Bouquet of flowers was absolutely beautiful and it made my friends day.

27 May 2026
Rated 5 out of 5 stars

Excellent experience from Interflora.

I had ordered flowers from Interflora as a surprise for a work colleague departing one of our internal Teams. I was very pleased with how efficient and easy the whole process was from start to finish. Unfortunately I discovered that there was an error in the delivery address and I was able to get this rectified by the online support desk in next to no time. Kudos to them to say the least. They really took care of the whole issue without any issues and notified the florist delivering the bouquet to the changes so the delivery was seamless and without any delays on the day of the delivery. Great job all around by all. I'd have no hesitation in ordering again and I'll definitely recommend this service to friends and family.

27 May 2026
Rated 1 out of 5 stars

Really poor- flowers wilted

Really poor- flowers wilted. No cards for 2 of the flowers despite request which meant nobody at reception knew who the recipients were. Then you get spammed with multiple emails post order. Very poor service. Won't be using again for our Company.

24 May 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Conall, I'm sorry to hear the flowers were poor quality. So I can investigate this further if you would please contact us at https://www.interflora.co.uk/page/contact along with your order number, and a photo of the flowers I would be happy to look into this for you. I can see one of my colleagues received a email regarding the messages and has delt with this separately.
Kind regards
Katy

Rated 5 out of 5 stars

Mistaken Order

I made a mistake on the order and called the flower shop. They not only helped me out but were extremely pleasant. They went above and beyond my expectations.

26 May 2026
Rated 1 out of 5 stars

Flowers didn’t look like they were…

Flowers didn’t look like they were worth the large bouquet amount.

26 May 2026
Interflora.ie logo

Reply from Interflora.ie

Hello Deirdre. I am sorry to hear of your disappointment. If you would like us to look into this further for you please contact us at ttps://www.interflora.co.uk/page/contact along with your order number and a photograph of the flowers. Kind regard. Sue.

Rated 1 out of 5 stars

Purchased flowers for international…

Purchased flowers for international delivery.

The flowers were never delivered and I’m still following up with support a week later with only 1 response so far.

This is very poor and my order still has not been fulfilled nor have I been given a refund

24 May 2026
Interflora.ie logo

Reply from Interflora.ie

Hello Elaine. I am sorry for your disappointment. I see we have sent you an email with resolution included. Kind Regards, Sue.

Rated 1 out of 5 stars

I ordered flowers for my best friends…

I ordered flowers for my best friends 40th! She had gotten other ones from a petrol garage as presents that looked better than what she received from me! She sent pictures! Definitely not worth the money!

25 May 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Ruth, this is really disappointing to hear that your gift was poor value. If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number and a photo of the delivered bouquet. Kind regards, Julie

Rated 3 out of 5 stars

Smaller arrangement than ordered

The delivery was excellent, on time and correct. I purchased an extra large bouquet. I was sent a photo after they arrived. This was definitely not 70 euros worth of flowers. It was a standard bunch. I was xtremely embarrassed. It so skimpy. This is the 2nd time this has happened with the same florist.

22 May 2026

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