Interflora.ie Reviews 

8,567
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 683 reviews, reviewers had a great experience with this company. Customers consistently praise the delivery service, noting its efficiency, timeliness, and the care taken to ensure flowers arrive in perfect condition. Many people appreciate the beautiful and well-crafted products, often finding them to be very similar to the online representations and lasting well. The overall service, from easy online ordering to helpful customer support and consistent updates, contributes to a positive experience for most consumers. However, some customers also noted issues with order fulfillment, including instances where flowers were not delivered or the surprise was ruined by early communication. A few other people also felt that the quality of the product was not always as expected, with bouquets appearing smaller than pictured, wilting quickly, or looking poorly arranged.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising its efficiency, promptness,... See more

Product

People report positive experiences with product, with many customers consistently praising the beauty and... See more

Order

Reviewers highlight ambiguous aspects of order, with many praising the ease and efficiency of the ordering... See more

Service

Customers had positive experiences with service, often describing it as efficient, easy to use, and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers consistently praising the freshness, beauty,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more

Rated 5 out of 5 stars

Any time I order flowers from Interflora I know my friends are always thrilled with their bouquets. They all send me photos & I have to say I'm never disappointed either. I know I can depend on Inter... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(8,567)

672 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bunch of flowers too small

Bunch of flowers that arrived looked much smaller than photo representing what was to be sent. This is second time I have had this experience. Wont use interflora again. Probsbly better to go direct to a florist ensure quality matches price paid.

31 March 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Sharon, I’m really disappointed to hear about your flowers. I have sent you an email with more details. Thank you for taking the time to leave us your feedback. Kind regards, Julie

Rated 4 out of 5 stars

Good and prompt service

Good communication and delivered on time.
Nice selection but the variety was lacking in some respects. To much fill in greenery.
Happy enough though . Would use again.

2 April 2026
Rated 1 out of 5 stars

The flowers still not delivered past…

The flowers still not delivered past date original. I sent an email to ask but after 48hrs theres no response. Very disappointed. As it cost a lot, also partner disappointed..

30 March 2026
Unprompted review
Interflora.ie logo

Reply from Interflora.ie

Hi, I’m really sorry to hear about your experience. I can confirm that I’ve sent you an email with further details. Thank you for taking the time to leave us your feedback. Kind regards, Julie

Rated 1 out of 5 stars

Was dead within the week after spending…

Was dead within the week after spending 200 euro on them

3 April 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Calum, I’m really disappointed to hear about your flowers. I can confirm that I
have sent you an email with a resolution included. Thank you for taking the time to leave
us your feedback. Kind regards, Joe

Rated 2 out of 5 stars

Too expensive

Too expensive

31 March 2026
Interflora.ie logo

Reply from Interflora.ie

Dear Deirdre, this is really disappointing to hear . If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number and a photo of the flowers . Kind regards Deborah

Rated 2 out of 5 stars

Quick delivery but underwhelming flowers

Delivery was excellent but the flowers were small and underwhelming. My Mum loves flowers but this bunch was disappointing. There were some floppy flowers and the bunch was not any better than a bunch I'd picked up in a garage.

25 March 2026
Interflora.ie logo

Reply from Interflora.ie

Hi, I’m really sorry to hear about the disappointment with your mum’s flowers. I completely understand how important this is. I can confirm that I’ve sent you an email with a resolution included. Thank you for taking the time to leave us your feedback. Kind regards, Julie

Rated 3 out of 5 stars

Service was great

Service was great. Delivery perfect and on time. Ordering was so simple and straightforward. Was very disappointed in the flowers. They looked nothing like what I ordered and they were not worth the price I paid for them

24 March 2026
Rated 3 out of 5 stars

Working days.

Flowers were lovely, but due to the operational days, I had to order the flowers to come the day after I wanted them to be sent.

22 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look