Interflora Reviews 

5,573
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Placed an order for same day delivery prior to a birthday party. Delivery still not been made 2 days later and the added items (2 bottles of prosecco) was meant for them to have before the party that... See more

Rated 5 out of 5 stars

I placed my order for a bouquet (Wonderwoman), candies and postcard in the morning and it was delivered to my friend the same day. All items were delivered in great condition. The postcard was written... See more

Rated 1 out of 5 stars

I have given Interflora one star because they took my order and my money. There it ended. The flowers were not delivered and since then I have been trying to get a refund. You cannot speak to anyo... See more

Rated 1 out of 5 stars

Received a flower basket arrangement which looked great for 24 hours...then started to wilt despite the oasis still being thoroughly wet. I'm a plant hobbyist, so not ignorant of plant care. I've d... See more

Company replied

Company details

  1. Gift Shop
  2. Flower Market

Information provided by various external sources

Arkisin ennen klo 13.00 tehdyt tilaukset voidaan toimittaa kotiosoitteeseen samana päivänä lähes kaikkialla Suomessa.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

6K reviews

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No recent history of asking for reviews

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1.5

All reviews

(5,573)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and reliable service

I ordered roses from here to somewhere deep in Finland and they delivered it without any problem and delay. Also their customer service is fast and problem solving. Thanks for the service.

18 January 2016
Unprompted review
Rated 4 out of 5 stars

Good Service but not right colors.

Fast service, though the picture did not match 1:1 with the flowers received. (different colors involved).

27 November 2015
Unprompted review
Interflora logo

Reply from Interflora

Hi Modasar,

Thank you for your review. We will contact you.

Kind regards,
Interflora

Rated 2 out of 5 stars

Language difficulty

Hello, I don't speak or read Finnish, so I am not sure if I am answering this correctly. I presume it is a satisfaction survey. I placed two orders, one for Friday and one for Saturday, I presume the orders will be delivered as requested. I am rating only two stars, and the reason for that is the language barrier. It would be helpful if any emails sent out automatically were in English as Interflora is an international company. I raised the orders via the Finnish Interflora site as I thought it would be easier. Other tha that, I have no complaints.

24 November 2015
Unprompted review
Rated 5 out of 5 stars

5 star flower delivery

This is the third time I've sent flowers to my friends and relatives in Finland through Interflora and I've never had any issues, just beautiful flowers.

Thank you very much!

2 November 2015
Unprompted review
Rated 5 out of 5 stars

Very fast and reliable delivery to Italy

Friendly customer service, they check if there is a flower delivery possibility in the area where we sent flowers.
Also flower set was same and look same as we ordered, we got photo from happy receiver.

We will surely use same service again.

24 October 2015
Unprompted review
Rated 5 out of 5 stars

flowers sent from abroad

sent the flowers from abroad, went really smoothly even though I had written a few mistakes in my command. Everything worked like a charm

27 August 2015
Unprompted review
Rated 1 out of 5 stars

Very disappointed

I have twice tried to send flowers via Interflora from Finland to the UK. The first time, I was told that an address in Surrey (just outside London for God's sake, a world metropolis!!!) was "too remote" and Interflora cancelled the order. The second time, to an address in Larne, N. Ireland, Interflora could not deliver on the day, a Monday, I had requested. On the first occasion, I would have been prepared to pay extra for delivery if the address was "remote", but I was not given this option. But the contact person in Finland was excellent: she apologised on Interflora's behalf and I have no complaints about her. I am now looking for alternative ways of sending flowers abroad since Interflora cannot be relied on. Interflora is not prepared to make any extra effort on the client's behalf if an order is outside its normal "comfort zone".

12 July 2015
Unprompted review
Rated 5 out of 5 stars

Good Service

Order came on time and recipient was more than happy. The flowers came at a time of grieving, and courier was very respectable, I was very grateful for them following the instructions on the order form.

6 July 2015
Unprompted review
Rated 5 out of 5 stars

Flowers delivered abroad

The bouquet was almost the same as in the order, although it was not in the countries choices list. The delivery was on time.
Everyone got happy!
The subscription and actual ordering procedures are very easy to use.
This is the third time I use Interflora for deliveries abroad and every time it has worked perfectly!

Thank you!

20 May 2015
Unprompted review
Rated 5 out of 5 stars

Perfect Service!!!!!

Perfect Service.100% .I will recommend this Company for Everybody here at Los Angeles California when sending flowers Internationally.

11 May 2015
Unprompted review

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