Flowers looked fantastic and well put together, experience was very easy and we could pick them up locally. Unfortunately I can't give 5 stars as the bag of water the flowers were in broke the day aft... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have ordered previously from interflora and have been pleased with the result. I have just seen a photo of the delivery of "neutral flowers in a box" size large. The flowers look fresh and healthy b... See more
The flowers were delivered in good condition to outside the front door. The DPD delivery photograph clearly showed the parcel outside the porch door (not a secure location). The DPD delivery text... See more
Love selection to choose from. Adding the note was a nice touch. Although a little late this was communicated effectively and did not hinder the experience.
Company details
Written by the company
Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping the UK connect, here's to many years more.
100% Delight Promise
The Interflora Promise - 100% satisfaction or your money back
To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.
Contact info
Interflora House, Watergate, NG34 7TB, Sleaford, United Kingdom
- hello@interflora.co.uk
- www.interflora.co.uk
4.2
Great
152K reviews
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Great service.
23 June 2026
Flowers for friends
I ordered two bouquets of flowers on two consecutive days. Both were delivered with care and on time
23 June 2026
Easy & delivered same day within hours
26 June 2026
Everything went well
Everything went well. I liked the Pisano got the details of the florist in the area for last min adjustments
23 June 2026
I am based in England and my order was…
I am based in England and my order was to be sent to Ireland and I found the website very easy to use and reassuring with notifications on progress, I would definitely use again and the recipient loved the flowers. Well done Interflora
26 June 2026
Amazing quick service stunning flowers…
Amazing quick service stunning flowers made my nieces birthday thank u x
23 June 2026
Beautiful and nicely delivered.
Beautiful flowers and well presented.
Arrived on time and the delivery man was careful, friendly and kind.
The bouquet is still looking good after one week (barring a section of small roses which have been stifled by the current heatwave).
Great experience and would recommend to anyone.
20 June 2026
I gave the wrong address in the first…
I gave the wrong address in the first place. Recipients moved houses and I came to know later. When I realised quickly I sent an email to Interflora with the new address. The next hour or so the recipient sent a photo of the beautiful flowers he got. That was a quick response. I was surprised. Thank you. I spent lavishly for the flowers if it didn’t turn up I would have been disappointed. Thanks again
25 June 2026
Ordering internationally was easy
Ordering internationally was easy, bunch looked like it's picture and arrived in the States when it said it would.
24 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nothing like the flowers I ordered
Bought what I thought was a beautiful bouquet for my daughter and had it delivered. What she got was an absolute disgrace, nothing like the flowers that were pictured on the website. The bouquet was supposed to be a large yellow and orange bouquet of flowers what she got was a sporadic bouquet of pink and purple flowers that looked nothing like the ones advertised. I put in a complaint and was told the flowers she got were fresh and basically that was the end of the matter. I just wish I could show the photos to highlight the difference but I certainly wouldn’t advise anyone to use them as seemingly the bouquets they advertise on their website is used as a GUIDE only for the florist to make up whatever they like. I think it’s a disgrace and the close to £60 I paid certainly wasn’t value for money. The customer complaints department just fobbed me off.
Phone call today from a lovely lady who agreed with my complaint about the bouquet and flower colours. She has resolved the issue by sending a fresh bouquet with my colour choice tomorrow. I’m sure it will be lovely
24 June 2026
Unprompted review
Reply from Interflora UK
Hi Alistair, thank you for taking my call today and allowing me to resolve this for you. Best wishes, Valerie
The fact that they let me know all the…
The fact that they let me know all the time about the status, even sent me a picture cause to show that they delivered the flowers even though the receiver was not home. Thank you
25 June 2026
Successful delivery only by luck
The flowers were delivered in good condition to outside the front door.
The DPD delivery photograph clearly showed the parcel outside the porch door (not a secure location).
The DPD delivery text stated the parcel was inside the porch.
These DPD delivery documents appear to have been overwritten in my emails!!!
25 June 2026
Great for sending flowers abroad
Easy to use, good range of floral designs, great for sending flowers abroad
25 June 2026
Great surprise!
I loved the fact that you kept me informed of what you were doing each step of the way. My granddaughter had surgery and I wanted to cheer her up. She was very surprised and loved the beautiful bouquet! Thank you!
25 June 2026
Flowers fantastic/packaging was poor
Flowers looked fantastic and well put together, experience was very easy and we could pick them up locally. Unfortunately I can't give 5 stars as the bag of water the flowers were in broke the day after whilst in transit and soaked the boot of the car.
25 June 2026
Not as expected
The flowers were gorgeous, but they weren't as I expected. I was expecting a pastel bouquet, but what arrived was all white flowers.
22 June 2026
Reply from Interflora UK
Thank you for your feedback Mel, I have sent you an email concerning this issue. Best wishes, Valerie
Excellent service
Excellent service, delivered on time and the recipient said how beautiful they were.
25 June 2026
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