Purchased exactly what I needed, downloaded it easily and installed equally easy. Ran the initial scans and everything worked out fine. Also, the net barrier set up easily. This is 3rd Mac that I hav... See more
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About Intego
Written by the company
Intego's security programs are designed so novices and security experts alike can protect their Macs optimally. Intego's programs have received dozens of awards from Mac magazines around the world, all of which stress the quality and ease-of-use of Intego software.
With its unique position as the Mac security specialist, Intego provides Mac users with full protection from all the dangers of the Internet. As the Internet evolves, Intego develops new programs and enhances its existing software to meet the growing security needs of Mac users.
Contact info
59 Rue de la Santé, 75013, Paris, France
- marketing@intego.com
- www.intego.com
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The customer service was easy and helpful
The customer service was easily accessed via chat, a human came forward on request, my issue was explained and an answer was immediately forthcoming. I give it an A+++ with 5 stars.
I'm a long time customer
I'm a long time customer, all is easy to install and manage with Intego products.
I have been with Intego for a long…
I have been with Intego for a long time, never had a problem, my computer is well protected, on top of that, the customer service is excellent.
Intego - a user experience…
Following the installation guide creates a simple and painless installation procedure. Fabulous GUI
Fantastic Customer Service
I am not a tech person. Fact is, I am 82 and know little about tech. However, the ratings systems I looked at put Intego at the top for Mac protection. On the other hand, I do understand customer service. Working with Intego on getting my system set up and transferring to a new Mac mini made me really appreciate good customer service. I had left Norton because they basically gave no help on customer service. Intego bent over backwards to make sure I understood what needed to be done, and how to do it, and the why when I asked. I would strongly recommend them as a security provider.
Quick and easy
Easy to install and use. Still getting to know all the features though.
good followup by customer service
Customer service contacted me and left clear instructions on installing my software and restoring my antivirus on my new computer.
Needed help sorting out my subscription…
Needed help sorting out my subscription and with the correct package. Received the advice needed and assistance with installation. Job done; and I didn’t need to ask my grandkids!
Wish more companies provided such good customer service.
It was easy to download and install
It was easy to download and install, time will tell if the product does what it say's!
I received a quick response with…
I received a quick response with instructions on how to solve my issue.
Unbeatable service
I wanted to install the software on an additional computer and from the customer service they guided me step by step to be able to update the license, cancel the old one and transfer the balance that was left from the old to the new one. The service was unbeatable and I am very happy with the security that the software provides me on my computers.
It's a very great product
It's a very great product ! Very happy with this product, and I have purchased it repeatedly over the years. Extremely reliable.
Great Company, effective software.
Have been using the Intego Virus software for over 15 years now. Have tried many others before and even while using Intego, just to see if there was anything better.
Intego remains the best of them for me, I protects my mac, doesn't seem to slow me down. Their tech support is great, they respond promptly, and are great with follow up questions as well. And best of all, I have never had any malware, or virus issues. Cost of initial purchase and annual renewals is also very reasonable.
I would recommend this company, and their software products.
Support for changing protection needs
I’ve been using Intego for a couple of months, and my needs changed. The type of protection changed and I was adding another machine. The support team was able to work with me to adjust the products used and support the additional computer without any adverse economic impact. It’s nice to work with a vendor who knows what support means.
Easy to use Virus Protection and VPN
Easy to use Virus Protection and VPN. Great customer service the few, rare times I’ve needed it. My trusted computer repair store recommended Intego, and now I’ve been using it for years.
Top Tier Customer Service
This five-star review is for the excellent customer service I just received. Net Barrier was continually flagging a non-infected file. Their support team confirmed the file was harmless and added it to their database of permissible files. While I think their software could use a few improvements, the support was top-tier. No-BS. No runaround. No wasted time. Straight to the point and effective. They earned my loyalty.
Fast response
Fast response. Customer-focused. Clear and informative. Overall I am very impressed that the service is as good as the product!
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