Intego Reviews 

9,704
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the software for its excellent performance, ease of use, and effective protection, noting it doesn't slow down their devices. Many people highlight the exceptional customer service, describing the support team as caring, understanding, and highly responsive, often providing prompt, clear guidance. Reviewers appreciate the straightforward installation process and the helpful follow-up, often receiving immediate answers and personalized assistance. The product's reliability in protecting Macs and the overall positive user experience are frequently mentioned by satisfied consumers.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the ease of use for ordering, installing, and... See more

Product

Reviewers mention positive feedback about product, with many expressing immense satisfaction and calling it... See more

Customer service

People report positive experiences with customer service, often describing the support team as exemplary,... See more

Response time

Customers consistently note positive experiences with response times, with many praising the quick and clear... See more

Subscription

Users describe ambiguous interactions with subscription, with some expressing satisfaction and plans to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased exactly what I needed, downloaded it easily and installed equally easy. Ran the initial scans and everything worked out fine. Also, the net barrier set up easily. This is 3rd Mac that I hav... See more

Rated 5 out of 5 stars

Wanted to renew my Intego software. Downsized from an iMac Desktop to an iBook Pro which I am using as my main computer now. Chat with Luis Ortiz was excellent on what was the best to meet my needs... See more

Rated 5 out of 5 stars

I subscribed to the Intego VPN app a year ago and promptly forgot that I even had it on my computer. A reminder of the impending automatic annual payment came a few weeks ago but I forgot all about th... See more

Rated 5 out of 5 stars

I had a dinosaur of a laptop w an equally old Windows OS…Was experiencing probs w my current antivirus and thought best to make a change. Decided on Intego. Everything loaded fine, but for one feature... See more


Company details

  1. Software Company
  2. Software Vendor

About Intego

Written by the company

Mac users have unique security needs, and Intego has been working to protect them from the dangers of the Internet for over 25 years. Founded in 1997, Intego is the only company focusing solely on security for Macs and other Apple products. With a full range of products to protect Macs, Intego makes the Internet a safer place for Mac and Apple users.

Intego's security programs are designed so novices and security experts alike can protect their Macs optimally. Intego's programs have received dozens of awards from Mac magazines around the world, all of which stress the quality and ease-of-use of Intego software.

With its unique position as the Mac security specialist, Intego provides Mac users with full protection from all the dangers of the Internet. As the Internet evolves, Intego develops new programs and enhances its existing software to meet the growing security needs of Mac users.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(9,704)

371 reviews in the last 12 months

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Rated 5 out of 5 stars

Great overall experience

Easy to understand website, so you know what your actually purchasing, easy downloads, and smooth installation experience. Love the products and how they aren’t consuming resources when idle.

19 December 2025
Rated 5 out of 5 stars

I am safe!

I am safe! Ease of use for ordering, installing and using the software, gives me a good feeling of being safe as much as possible.

16 December 2025
Rated 5 out of 5 stars

Excellent!

Very good customer support from Jacob of the Web Sales' Team at Intego. I have been with Intego for a good few years and needed to change my licences this time round and Jacob went beyond the call of duty to help me. Very pleased!

16 December 2025
Rated 1 out of 5 stars

Overcharged at the point of payment for Intego Mac Internet Security

I purchased a two-year plan for Intego Mac Internet Security X9, which was offered at a discounted price of £40.79. This amount was clearly displayed on the payment page. Therefore, I was taken aback to see that the amount charged after payment was £111.59, which also appeared as pending on my credit card statement. This figure was confirmed in the email I received from Intego. Initially, I suspected that I had made a purchase through a fraudulent website; however, the site was indeed legitimate, prompting me to submit a ticket to their Support Desk. Subsequently, I received an automated response suggesting that the issue could be due to my browser, display, or button errors—an unsatisfactory reply. They advised me to contact the Sales Department, assuring me that they would assist in rectifying any discrepancies. Unfortunately, no contact information was provided, so I resorted to using the chat feature, which repeatedly directed me to a nonexistent webpage outlining the refund request process. I explicitly requested to speak with a human representative, which was eventually facilitated. They have since processed a full refund. I was encouraged to consider maintaining the subscription, but I declined. My rationale was that my trust in the Intego Internet Security is somewhat eroded if the charging process is a problematic as this. Despite making hundreds of previous internet transactions, this is the first time I've experienced something such as this.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Courteous and good-natured.

I subscribed to the Intego VPN app a year ago and promptly forgot that I even had it on my computer. A reminder of the impending automatic annual payment came a few weeks ago but I forgot all about that too. When Intego duly informed me that they had taken the money from my account, I asked them to belatedly cancel my subscription and refund me - a long shot, I reasoned, but worth a try. To my surprise and gratification they agreed to do this despite the fact that the fault lay entirely with me. A welcome human touch from a friendly and approachable company. I can recommend their Internet Security suite too. Top marks.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Running Tahoe 26.1

Running Tahoe 26.1, initially I had problems with Netbarrier blocking my internet access. After running Netupdate and installing the updates Internet access was restored.

30 November 2025
Rated 4 out of 5 stars

Trusted software that appears to be…

Trusted software that appears to be continuously developed. Only request is for automation of updates to virus scan and having to manually check for updates each day and assume there must be a better way. Also, some confusion on the course of action to take when viruses are found and quarantined. The pop-up that you get only gives options for trust and quarantine; the delete option is missing. Also would be useful to have more descriptive information as to what this means and insights into specifically why Intego has quarantined the specific files, understanding of the specific treat and potential impact if this issued was not captured by Intego or released, and any recommendations. This would be a most welcomed improvement. Keep up the great work, you have a fine product!!

30 November 2025
Rated 4 out of 5 stars

Great Product

Intego really works well! Been using for years. Would have been better to be able to upgrade online without having to go through support.

28 November 2025

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