Purchased exactly what I needed, downloaded it easily and installed equally easy. Ran the initial scans and everything worked out fine. Also, the net barrier set up easily. This is 3rd Mac that I hav... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wanted to renew my Intego software. Downsized from an iMac Desktop to an iBook Pro which I am using as my main computer now. Chat with Luis Ortiz was excellent on what was the best to meet my needs... See more
I subscribed to the Intego VPN app a year ago and promptly forgot that I even had it on my computer. A reminder of the impending automatic annual payment came a few weeks ago but I forgot all about th... See more
I had a dinosaur of a laptop w an equally old Windows OS…Was experiencing probs w my current antivirus and thought best to make a change. Decided on Intego. Everything loaded fine, but for one feature... See more
Company details
About Intego
Written by the company
Mac users have unique security needs, and Intego has been working to protect them from the dangers of the Internet for over 25 years. Founded in 1997, Intego is the only company focusing solely on security for Macs and other Apple products. With a full range of products to protect Macs, Intego makes the Internet a safer place for Mac and Apple users.
Intego's security programs are designed so novices and security experts alike can protect their Macs optimally. Intego's programs have received dozens of awards from Mac magazines around the world, all of which stress the quality and ease-of-use of Intego software.
With its unique position as the Mac security specialist, Intego provides Mac users with full protection from all the dangers of the Internet. As the Internet evolves, Intego develops new programs and enhances its existing software to meet the growing security needs of Mac users.
Intego's security programs are designed so novices and security experts alike can protect their Macs optimally. Intego's programs have received dozens of awards from Mac magazines around the world, all of which stress the quality and ease-of-use of Intego software.
With its unique position as the Mac security specialist, Intego provides Mac users with full protection from all the dangers of the Internet. As the Internet evolves, Intego develops new programs and enhances its existing software to meet the growing security needs of Mac users.
Contact info
59 Rue de la Santé, 75013, Paris, France
- marketing@intego.com
- www.intego.com
4.8
Excellent
10K reviews
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Just started
Just started - but it seems easy.
It would be nice to have instructional videos, though.
25 August 2025
Easy installation thought it would be…
Easy installation thought it would be hard went from windows pc to a Mac. Pretty easy straight forward
24 August 2025
Prompt dependable service
Intego customer service personnel have answered my technical questions promptly. I appreciate their competence and responsiveness.
14 August 2025
Easy to follow
23 August 2025
Endorsed by sources I trust
Endorsed by sources I trust. Easy to install. A little bit of a learning curve to learn how to use but that's what youtube tutorials are for.
22 August 2025
Easy to install and activate
Easy to install and activate. Runs without any undue load on machine, stays in the background out of the way
21 August 2025
May use AI-assist with repliesRead more
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Too glitchy
I'm not sure how good it is but it was the most recommended for macOS. Anyways, it was very glitchy on my MacBook Pro M4 Pro. Their response to my ticket was pretty fast and they said they issued a refund. Let's see.
19 August 2025
Unprompted review
Reply from Intego
Hello!
Thank you for your feedback and for taking the time to share your concerns with us.
We completely understand the importance of a smooth and user-friendly experience, as well as the frustration that can arise when things don’t go as expected. We're genuinely sorry for the inconvenience this technical issue may have caused on your MacBook Pro M4, and we appreciate your patience as we work to process the refund for your order.
Along with the refund, our team escalated your feedback to ensure we investigate this problem further and ensure all Mac M4 models work with the latest version of Intego software without any performance issues.
Please reply to your support request or submit a new one using the link below if you still have any questions or still need help with the refund request:
https://support.intego.com/hc/en-us/requests/new
We hope to hear back from you soon to ensure your request is satisfactorily fulfilled.
Kind Regards,
Alma
Intego Support Team
Frustrating to install
Took much longer that it should have to install. I had to download several times because other screens kept preventing me from seeing the installation page described in your literature. Don't know why. I have no idea what all those things listed in the net and virus barriers are. It would help to have brief, clear explanations of each so we have at least an idea what we're doing. How do you stop that notification in the upper right-hand corner? I've been an Intego client for years and never had that flashing annoyance about what was blocked before. During the past month while I waited for a new credit card to replace one that was frauded my virus protection ran out. I like your software which I regularly update althjough I have to admit it was frustrating to have to spend so much time to install it compared to other software programmes.
18 August 2025
Reply from Intego
Thank you for sharing your experience.
We apologize for any issues you encountered while reinstalling the software.
Our customer support team will be happy to help in case you need further assistance.
We offer live support for quick assistance and immediate solutions. You can visit www.intego.com and start a new chat conversation with one of our great agents.
If you prefer email support, you can also visit the Intego Support Request page:
https://support.intego.com/hc/en-us/requests/new. and submit a request so we can assist via email.
We look forward to hearing from you soon, so we can assist you in resolving this issue as quickly as possible.
Had an issue with a prior subscription…
Had an issue with a prior subscription but Luis Ortiz handled it quickly and professionally!
I highly recommend this service. They won’t let you down
13 August 2025
Very helpful and patient resolving.
Very helpful and patient resolving a problem for me.
14 August 2025
HAD SO MUCH TROUBLE REACTIVATING…
HAD SO MUCH TROUBLE REACTIVATING BECAUSE OF BEING ASKED FOR MY PASSWORD AND YOU
NOT RECOGNIZING IT.
2 August 2025
Reply from Intego
Thank you for your feedback.
We apologize for any issues you encountered while reactivating the software.
Our customer support team will be happy to help in case you need further assistance.
To request further assistance in this matter, please visit the link below and fill out a support request.
https://support.intego.com/hc/en-us/requests/new
We hope to hear back from you soon so we can provide a positive resolution on this matter.
Kind Regards,
Intego Support Team
Easy to install and get set up
Easy to install and get set up. Explanations and effects of eating would be helpful.
15 August 2025
Quick and Easy
Easy to download and after a few minutes had everything up and running. Very simple!
15 August 2025
Auto renews without prior warning
Auto renews without prior warning, well you get the warning once they take the money out. Not impressed at all, I would like my money back but I guess that won’t happen
15 August 2025
Unprompted review
Reply from Intego
Hello Tony,
Thank you for taking the time to share your concerns.
We sincerely apologize for any confusion or frustration this unexpected renewal may have caused. We completely understand how upsetting it can be to receive an unexpected charge, and we truly regret any misunderstanding regarding our auto-renewal policy.
Our system is designed to automatically send renewal notifications to all customers between 10 and 30 days before the renewal is billed to the payment method on file, letting them know the renewal pricing and date of the upcoming charge, while also allowing customers the option to cancel auto-renewal before any charges are posted.
We are more than happy to review your account and subscription to ensure you were sent an email reminder. If you are unhappy with the recent renewal and wish to cancel, please contact our support team so we can discuss your options and continue assisting you.
To request further assistance in this matter, please visit the link below and fill out a support request.
https://support.intego.com/hc/en-us/requests/new
We hope to hear back from you soon so we can provide a positive resolution on this matter.
Kind Regards,
Intego Support Team
Purchased exactly what I needed
Purchased exactly what I needed, downloaded it easily and installed equally easy. Ran the initial scans and everything worked out fine. Also, the net barrier set up easily. This is 3rd Mac that I have used Intego on and the reason is clear, “ Intego is designed for Mac’s and it shows” in the performance and elegance of the design.
13 August 2025
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