I bought a Tala lamp through Inspyer. The lamp turned out to be faulty, but Carol at Inspyer was really helpful and managed to get me a working replacement direct from Tala. Highly recommended!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I emailed Inspyer after ordering 2 lights for my bathroom and had failed to see on the website that there was 6-8 weeks lead time. After contacting, Adrian promptly messaged back and I told him that... See more
Company replied
Genuinely first class experience from order to delivery! Delay in manufacture/delivery from the Louis Poulsen side but I was kept updated regularly and I never had to chase for information. When the l... See more
Apart from the fact that they had a sale on just 3 days after I spent nearly a thousand pounds on some beautiful pendant lights (!), I have to say that Inspyer's service and delivery was impressive an... See more
Company details
Written by the company
Offering specialist lighting collections from handpicked innovative brands. Browse contemporary indoor lighting, outdoor lighting, and architectural lighting.
Contact info
6 The Oakleys, High Wych Road, CM21 0DU, High Wych, United Kingdom
- 01992252900
- info@inspyerlighting.co.uk
- www.inspyerlighting.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top service.
I emailed Inspyer after ordering 2 lights for my bathroom and had failed to see on the website that there was 6-8 weeks lead time.
After contacting, Adrian promptly messaged back and I told him that I would need to cancel due to them being taken abroad the following week. He contacted his suppliers, and by Tuesday I had received my beautiful lights. I can’t fault the service from this company. They certainly went the extra mile for me. Wouldn’t hesitate to recommend.. Thank you Adrian.

Reply from Inspyer Lighting
A Good Outcome
We ordered a Slamp lamp from Inspyer and whilst there were challenges (DHL import charge, transit damage and a manufacturing issue), Inspyer successfully overcame them all to the extent we are a happy customer who would willing use Inspyer again.

Reply from Inspyer Lighting
Excellent service, competitive pricing....
My two Heathfield lamps were carefully packaged and arrived intact, within the promised timescale. Inspyer could not be beaten on price. So - great customer service and very competitive pricing. About to order lamps from Inspyer again, for my bedroom.

Reply from Inspyer Lighting
Delivery was meant to be 2-3 weeks, no updates
Delivery was meant to be 2-3 weeks, it's now nearly 2 months and I still haven't received. I only get an update (excuse) when I initiate a query. Staff nice enough when I talk to them but the communication from the company is next to nothing. I'll not be using them again.
Update: Lamp has arrived and is great, frustrating process but in the end it all worked out and appreciate the response from Inspyer (could just be a bit more pro-active) - changed my star rating and will use them again due to the quality of the products.

Reply from Inspyer Lighting
Excellent product and customer service!
Stunning product, packaged very well, delivered fast with plenty of notifications, will definitely consider returning in the future. Thank you!

Reply from Inspyer Lighting
Wowzers!
Wowzers! Ordered anglepoise light and was delivered within two days! Very quick dispatch, excellent communication, easy to put payment and details in. Excellent company!

Reply from Inspyer Lighting
*AMENDED* OK overall - not a scam. Comms sometimes lacking.
I did eventually get my lamp - and have ordered from Inspyer successfully. But I would say that I have had to email for info every time. So although my review below is maybe a little unfair I would have appreciated some flow of information throughout the time that developments to my order were happening. Having said that the lamp and everything else has been delivered in good condition. Adjusted rating up to reflect this.
_____
The very good reviews on here are grossly suspicious to me after my experience which has not yet ended. I ordered a circa £600 DCW editions wall light on the 10th of January with a lead time of 2-3 weeks. After not hearing anything or receiving a tracking number for a few weeks I chased on the 27th January asking about my order. I was told that "We are still waiting for your light but are expecting our first post Brexit delivery any day now. Your light should be on this shipment so the wait shouldnt be too much longer."
Tomorrow marks the 1st of March and I haven't heard from the company or recieved the lamp.
I question the legitimacy of the reviews that praise communications because unless I chase I hear nothing and when I do I get dismissive inaccuracies.
I don’t usually leave reviews but felt…
I don’t usually leave reviews but felt I ought to in this instance. I ordered an Anglepoise 1228 floor lamp which arrived today. The lamp is lovely and I’m very pleased with it (I already have one so I know they’re really good quality lamps and looks fantastic). The delivery took ages, what with Covid and Brexit, but Inspyer kept me up to date with regular very detailed emails about what was happening so I really can’t fault their customer service and I will definitely be ordering from them again.
Delivery was super quick
Delivery was super quick, and great communication. Really pleased with my Anglepoise lamp, thanks!
Anglepoise Original 1227 Brass Desk Lamp
We ordered an anglepoise in October and are very happy with the great light fitting. Looks good in blue with the brass. Also a lot better than some of the cheaper models available.
We have purchased a few light fittings from Inspyer and they are a professional company. The website is good and communication from order to delivery is faultless.
Excellent service
Excellent service from start to finish. Purchased an Anglepoise wall lamp .Sales person at Inspyer was very helpful and quick response when i contact them .i will sure bay again from them!
I’d just like to say a huge thank you…
I’d just like to say a huge thank you to LOIS at INSPYER LIGHTING, she certainly doesn’t need superman, keeping me informed on tracked delivery days and times and quickly dealing with my queries before and after ordering, any concerns I may have had dealing with a company new to me were quickly quashed and so much so that I’ll be ordering all my lights from her now and have just placed another order.
Excellent service from start to finish
Excellent service from start to finish. Purchased an Anglepoise floor lamp which is a really quality item as expected from a premium brand. Price was good, cheaper than many retailers. Sales person at Inspyer was very helpful and delivery was prompt and well organised. Happy customer!
Best service i ever experienced.
Best service i ever experienced.
Even an order from germany that came with some confusion (my fault) has been managed perfectly.
All questions have been answered super fast, the delivery from the UK was very quick, all goods arrived in a perfect state.
I really appreciate the kind support of Inspyer Lighting and highly recommend them.
Super quick delivery
Super quick delivery. Very happy with product and service.
Brilliant- two anglepoise light…
Brilliant- two anglepoise light fittings- best price and speedy delivery! Great service- thank you!
Very delayed delivery
Have ordered a lamp and nearly one month later, it’s still hasn’t arrived...wouldn’t recommend

Reply from Inspyer Lighting
Excellent service
I've ordered two lots of Original BTC lighting from Inspyer recently. The prices have been unbeatable and excellent service.
Impressive
Apart from the fact that they had a sale on just 3 days after I spent nearly a thousand pounds on some beautiful pendant lights (!), I have to say that Inspyer's service and delivery was impressive and exceeded all expectations. It's not often I give the highest possible rating, but they deserve it. If only other companies could follow their lead.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







