Insight Recruitment Group Reviews 

56
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I was contacted about a role, the agent i spoke to was helpful and explained the job on offer. I started the role the day after and the job and pay were as expected. No issues with being paid.

Rated 1 out of 5 stars

Terrible, called me about a job spoke to consultant N****e, then spoke to another guy, now have been ignored, no update nothing deadly silence, emailed original consultant No response, called line cut... See more

Rated 5 out of 5 stars

When employees enter the job market, the last thing we want is cold calling from agencies/recruiters. This agency did none of that. Duncan is very professional. He approached me with a job spec and... See more

Company replied

Rated 5 out of 5 stars

Have recently secured a new job with IRG and they (specifically Duncan) were fantastic during the process. They were refreshingly knowledgeable able the role and company and clearly knew what they wer... See more

Company replied

Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Recruiter

Written by the company

At Insight Recruitment Group we use our experience and market insight to help hiring managers and business understand the job market and recruit the best talent to scale and grow. This is made possible through comprehensive screening of all applicants, and partnering skills, values, and culture fit to each business. We've seen businesses suffer when taking the wrong approach to hiring, so at Insight Recruitment Group we pledge to help design recruitment processes that work for you and present your organisation professionally, ensuring you attract and retain talent. From writing engaging adverts to designing interview processes, Insight Recruitment Group provide assistance across every stage of recruitment. Our success relies on people and the businesses we work with. Everything we do at Insight Recruitment Group is underpinned by our values of honesty and transparency. Across any sector and at all levels, Insight Recruitment Group can be trusted to provide you with the right applicants to drive change and push forward in an ever-evolving marketplace.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

56 reviews

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4.4

All reviews

(56)

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Rated 5 out of 5 stars

Good experience

I was contacted about a role, the agent i spoke to was helpful and explained the job on offer. I started the role the day after and the job and pay were as expected. No issues with being paid.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Great agency, great people, great prices

Used this agency to provide relief agency workers for years. Reliable, personal, professional, and go more than the extra mile. Affordable and very competitive prices. Have also done agency work for them at brilliant placement. Trustworthy. Honest. Efficient. Recommended.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much James

Really happy with the service provided by James and will definitely recommend him. He was able to find me a job very quickly taking into account my interests. He is kind, understanding and professional. Thank you again James.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Understanding the given sales individual

To those seeking a new Business Development sales career...Insight Recruitment Group's team have an exceptional knack of understanding the given individual...then using this known information matching them to the ideal new sales position...thank you James...think you've set me onto a tremendously exciting new sales path. David

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I couldn't fault my experience with Insight Recruitment. The process was less than a week from our initial meeting with James to employing a candidate. James filtered out unsuitable candidates and found us two great options to interview. The whole process was simple and seamless. Insight were extremely responsive, and we would definitely use them again in the future.

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, called me about a job spoke to consultant N****e, then spoke to another guy, now have been ignored, no update nothing deadly silence, emailed original consultant No response, called line cuts off, don’t apply you won’t be disappointed, it was probably a fake job! They didn’t have it in the first place.

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Always polite when talking. Offer a wide variety of jobs, and make sure to constantly keep you up to date with any important changes or notifications.

18 July 2023
Unprompted review
Rated 5 out of 5 stars

Five Star

Prompt and professional service from both Duncan and Mark.

29 June 2023
Unprompted review
Insight Recruitment Group logo

Reply from Insight Recruitment Group

Thanks Javed and glad you enjoyed the service

Rated 2 out of 5 stars

Seemingly ghosted without explanation

I was headhunted. There was some back and forth; requests for phone calls, rescheduling, then requests for further information, then me being asked unrelated questions to the initial proposed opportunity and which directly contradicted what the original opportunity was (and the specific reasons for my interest in it).

Having responded to the questions, they still implied they would schedule a call and then asked for a document. I shared that document and at the same time enquired when we would have a chat. I was ignored on that point and then I was asked another question. So I let them know my thoughts and their response was 'got it' and another confirmation they would get back to me. That didn't happen.

To this day, I have no idea why they were initially so interested and gradually lost interest over time. Regardless, the communication level was poor and they were less forthcoming as time went on.

I wouldn't want others to waste time back-and-forthing with a company and sharing their thoughts and personal information only to be ghosted. It's one thing to send a speculative application to a publicly advertised job offer which you don't hear back on, but it's another thing to be headhunted and then abandoned part-way through the process. Do better.

29 March 2023
Insight Recruitment Group logo

Reply from Insight Recruitment Group

Dear m h, I am very sorry you did not experience the level of service expected or the standard we set, and aim to achieve. I would like the opportunity to investigate and understand why the process broke down, and how we can use this to continually improve our service. Could you please contact me directly? Many thanks, Duncan Seward

Rated 5 out of 5 stars

Great service

Eve Harrison and the rest of the team assisted with my upcoming move and I was very impressed with their service. They arranged interviews at firms that matched up with my ambitions and were efficient and helpful throughout.

27 February 2023
Unprompted review
Insight Recruitment Group logo

Reply from Insight Recruitment Group

Great work on securing a new position, and glad Eve supported your search so well.

Rated 5 out of 5 stars

Mark was fantastic

Mark was fantastic - always available, not pushy and understood what I was looking for. Highly recommended. I was offered my ideal job!

27 February 2023
Unprompted review
Insight Recruitment Group logo

Reply from Insight Recruitment Group

Great to Hear Em, and congrats on securing your ideal job.

Rated 5 out of 5 stars

Exceptional level of service

I could not recommend Insight highly enough and, in particular, my experience with James. James consistently listened to my aims and goals to ensure that any roles were actually appropriate as opposed to a fire fight of irrelevant roles that other agencies appear to engage in. Once suitable roles were found, James was always on hand to discuss thoroughly, including interview guidance, and was always there to negotiate and protect my interests. Exceptional service and experience throughout.

3 February 2023
Unprompted review
Insight Recruitment Group logo

Reply from Insight Recruitment Group

Great to hear Sean and, good luck in your new role.

Rated 5 out of 5 stars

Excellence and Efficiency

Excellent and efficient service provided by Sarah and the team - she has been responsive and provided updates throughout.

15 December 2022
Unprompted review
Insight Recruitment Group logo

Reply from Insight Recruitment Group

Thanks for your feedback Ryan, and glad Sarah helped you to secure a new job. Good luck.

Rated 5 out of 5 stars

10/10 friendly and supportive service

I had a fantastic experience with Insight Recruitment Group. My recruiter was incredibly professional and provided a supportive service from submitting my application to accepting the job offer. I felt very looked after and would recommend Insight Recruitment Group to anyone who is looking for a supportive recruiter to ease the pressure of job hunting!

7 August 2022
Unprompted review
Insight Recruitment Group logo

Reply from Insight Recruitment Group

Thanks for your lovely review Kayley. Good luck in your new job.

Rated 5 out of 5 stars

Within the first week of contacting…

Within the first week of contacting James and Sarah, I got a job offer better than I even applied for! They were very supportive and reassuring throughout the entire experience.

11 November 2022
Unprompted review
Insight Recruitment Group logo

Reply from Insight Recruitment Group

So pleased you enjoyed the service Kelsey...we hope you enjoy your new job.

Rated 5 out of 5 stars

Great experience with Duncan Seward

Duncan at Insight Recruitment was very supportive and gave me excellent advice through the recruitment process. He was very easy to talk and always answered all my questions. Within a week I was offered my new role. I would highly recommend Duncan to anybody who is looking for a new job.

16 September 2022
Unprompted review
Insight Recruitment Group logo

Reply from Insight Recruitment Group

Thanks for your fab review and good luck next week.

Rated 5 out of 5 stars

Very easygoing and helpful.

James was incredibly easy to talk to and was more than happy to answer any questions I had. He took care to keep me informed of any updates to my application and I'd recommend him to anyone looking for their next role or candidate.

27 September 2022
Unprompted review
Insight Recruitment Group logo

Reply from Insight Recruitment Group

Thanks for your review Jamie. Good luck in your new role.

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