Inside-Tech Reviews 

282
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the impressive quality and powerful performance of the gaming computers, describing them as exceptionally well-built with meticulous attention to detail, wonderful aesthetics, and reliable components. A few other people also felt that the customer support team was remarkably helpful, guiding buyers patiently through every single step of the personal customisation and technical setup process. Reviewers additionally appreciate the remarkably fast delivery times, secure protective packaging, and consistently responsive communication, ensuring that the entire purchasing journey remains exceptionally smooth, reliable, and deeply satisfying for all families involved.

What people talk about most

Product

Reviewers highlight positive aspects of product performance, noting that the computers run quietly, deliver... See more

Customer service

Reviewers express great satisfaction and high praise regarding the exceptional customer service and timely... See more

Quality

Customers consistently note positive experiences with quality, praising the well-built systems, gorgeous... See more

Staff

People report positive experiences with staff, highlighting helpful support agents who assist with product... See more

Service

Clients share positive opinions on service, frequently highlighting absolutely first-class assistance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 12 yr old grandson wanted to build a gaming PC - we found Inside-Tech and their kit approach coupled with online support which helped us choose just what he needed including slightly upgraded confi... See more

Rated 5 out of 5 stars

The computer is very well built, with meticulous attention to detail (e.g., cabling, ventilation, etc.). The package includes adequate protection and cushioning in all critical areas. The BIOS was con... See more

Rated 5 out of 5 stars

My son is delighted with his gaming PC! I was impressed with the company and product aesthetics and functionality. It’s also great to use refurbished tech for money savings and the environment wh... See more

Rated 5 out of 5 stars

Strongly recommend Inside Tech for sure! Bought a fractal ridge mini pc and has been flawless since arrival and the customer service is incredibly friendly and helpful. They're also very quick... See more


Company details

  1. Computer Store

Written by the company

Inside Tech is a trusted online retailer for all your PC and technology needs. We have a large selection of Mini PCs, Graphical PCs and PCs for everyday or commercial use. We have many pre-built systems for sale but if you require that something a bit more bespoke then please do not hesitate to contact us through the site. Our computers cover a wide range of applications as they are fully configurable the same computer can cover the needs of the normal household user up to heavy industrial industries, small or large scale office environments from call centre to architect. Buying from us is easy but assistance is always on hand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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No recent history of asking for reviews

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4.9

All reviews

(282)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service!

I don't write many reviews but this HAD to be written! I spoke to a sales assistant called James, he was very helpful and knew exactly what I wanted and needed before even I did. He gave me a lot of information to make a very educated decision on what I wanted/needed from a computer. This is the sort of customer service people should look at and learn from! I will be shopping with this company again in the future. Thank you for all your help!

27 February 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Fantastic customer support, I purchased a PC for an upcoming birthday, and they built it before the order was even put through to ensure it arrived on time. Aswell as this brilliant support the company provided a free upgrade to the computer which will make a good birthday a great one. Cannot recommend this company enough good prices and brilliant support.

26 February 2021
Unprompted review
Rated 5 out of 5 stars

Very good and pleasant service

I used their service to build my new PC. The service is wonderful, James & Chris are kind and helpful. I'll come back for more build and I highly recommend them without any hesitation. Thanks again!

19 February 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company - really pleased with purchases

The level of expert advice, guidance and support when choosing the right configuration for my PC was excellent. James in particular was incredibly helpful and knowledgable and helped me to make the right choices for my needs.

Having taken delivery of my PC I am exteremly pleased with my purchase and I will be using Inside Tech again for future planned purchases.

Well priced, excellent advice and a friendly service. Highly highly recommended.

19 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

I found this company to be extremely helpful with their expertise and knowledge and really make sure the PC you choose is what you want and need. Their after sales service and advice is excellent. I would recommend them to anyone.

12 February 2021
Unprompted review
Rated 5 out of 5 stars

A great supplier

A great supplier. I bought a gaming machine with an RTX 3080 which they put together for me in just a few days despite the shortages of those graphics cards. I only roughly described what I wanted and they came up with the perfect deal. James and Chris are great guys to deal with. Their post-purchase customer support is excellent with quick responses to emailed questions and I definitely recommend Inside-Tech.

11 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Build Quality, Excellent Service, overall just Excellent

Came to Inside Tech for a bespoke PC for my clients who needed high-end systems for Simulations, not only were they the only company to meet the exact requirements that we needed, they also handled our request extremely professionally and got the system to us as quick as they possibly could.

Their phone support is quick, professional, and very knowledgeable

We will now be using Inside-Tech for all of our future builds/offerings and I cannot recommend them enough

8 February 2021
Unprompted review
Rated 5 out of 5 stars

Awesome independent maker

I bought my computer over a year ago. Advice before ordering, communication, and build quality were all superb. After sales service is also excellent - I asked recently about upgrading and got fast, friendly and quick advice and ideas I hadn’t thought of!

7 February 2021
Unprompted review
Rated 5 out of 5 stars

Looking for that new PC ? This is the place 100%

I found Inside-Tech randomly having always been put off by Dell and Alienware's silly prices.

Inside tech build and create the best Game / Workstations you can buy in UK, and they are reasonable prices, especially for the good support you receive from James and Chris.

They have online chat if you have any questions, and always answer instantly (The opposite to the big corporate businesses). Have 100% faith in this business and would recommend to everyone.

29 January 2021
Unprompted review
Rated 5 out of 5 stars

Chris and James are brilliant

Chris and James are brilliant. They couldn't of been more anymore helpful. Would definitely recommend giving them a call if your unsure and you'd like to find the best option for you. The end product has been perfect as well.

25 January 2021
Unprompted review
Rated 5 out of 5 stars

Quality, value and service 2nd to none!

I bought my 3rd mini pc from Inside-Tech 6 months ago and always been impressed by quality and value.
I ran to problems with one unit on a Sunday and sent an email to James, hoping he could give me advice on the Monday morning. I received a reply within 30 minutes followed by hours of help over the course of the Sunday afternoon/evening. Problem resolved but more importantly, this level of service is what sets Inside-Tech apart from the competition and why I will go back for my next PC.

15 December 2020
Rated 5 out of 5 stars

I have used them twice - Generally impressed.

I have used them twice, now, for 3 mini PCs. Great products, all of them - though the first two PCs were built with a different CPU to that described. I was promised explanation and some compensation, but nothing has surfaced. But both PCs are suitable for purpose.
I still went back to them for my latest project for a PC to run a Security Camera set-up - so far I am impressed with the result.

4 December 2020
Unprompted review
Rated 5 out of 5 stars

5 STAR EXCELLENT SERVICE

This shop is the exact type of computer shop you wana find, Chris from inside-tech sorted me out quickly and smoothly with no problems, I appreciate this type of customer service, it seems these guys are actually computer savy and not just some wana bes.

Inside tech is a excellent online store with good people behind the brand that are willing to help in what you need.

Great stuff guys

22 November 2020
Unprompted review
Rated 5 out of 5 stars

Where do I begin with Inside-Tech?

Where do I begin with Inside-Tech? This company has provided me with an excellent level of service. As someone who usually builds my own PC's, these guys have changed my mind on pre-builts.

I was struggling to find an RTX 3080 GPU in stock so contacted Inside-Tech and spoke to James. As someone with plenty of PC knowledge myself I can attest to his knowledge and building skills.

Despite the global shortage of Nvidia Ampere GPU's my PC was complete and ready for collection in just a couple of days, with superb service and communication with James frequently throughout the process.

A top tier experience all around and I would not hesitate in recommending them thanks to their level of communication and service.

Thanks to James and the team.

19 November 2020
Unprompted review

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