Inside-Tech Reviews 

I ordered the AMD Icon – Ryzen 9 5950X – 4060 Gaming PC. Great PC, and really quiet. Setup was easy and effortless. Inside tech said it would take up to 6 working days to build, and they kept to their time frame. On the 6th day, I was informed that the PC was undergoing testing before dispatch. It was dispatched on the 7th day, and i received it on the 8th day. Would highly recommend Inside tech. Definitely coming back for when I need upgrades.

Purchased a refurbished Akira PC, works great, customer service was a big highlight, responded promptly which was very refreshing. James was also very transparent with the building process and also adjusted the CPU I needed according to my needs. Will shop here more frequently

Really great customer service, any questions i had were always answered very fast and the PC looks amazing

I had been trying to get hold of a RTX 5090 since its release date in January but everything sold out in seconds with every online shop I tried, then within the hour they on eBay for £4000 +.
I constantly tried to get one searching every day and then one popped up at this company.
I had never heard of Inside-Tech before so was a bit concerned when ordering the graphics card as it was a good price compared to other online retailers although at this time no other online retailers had a 5090 and still don't as of the date writing this review.
However I did receive an email thanking me for my order but after a few days I was still a bit concerned so I contacted Inside-Tech you will get an automated email straight away but they contact you back in less than 24 hours so I felt reassured.
I was kept up to date with their delivery of the cards and was notified when it was going to be dispatched.
The card arrived on the 7th April 2025, it well packaged and sealed by the manufacturer, so brand new.
I haven't had time to fit it yet as I am upgrading a few other things but wow!!! what a great service from Inside-Tech, superb customer service, free delivery and great price.
For my next upgrade or if doing another build I will certainly check out Inside-Tech as their prices are really good, check them out.
5****+++++++ from me.

Recently bought a decent build from inside tech, my second pre bulld that I've got from this company and I wouldn't go to any other company. These guys sre fantastic, had some concerns about the case and cpu cooler and they swapped it out for other components that would help with airflow and keeping the cpu cooler at no extra cost, also upgraded me from a 4070ti super to a 5070ti which I've been more than happy with. The build has had no issues and I love it. If ever I need to purchase anything to do with gaming PCs this is the company I always use. Communication, customer relations, and fantastic service all 10/10,thank you!

very happy with my refurbished gaming pc. Pc was delivered on time and was as exactly as described.

After reviewing this company on line l decided to choose a computer setup ideal for my needs, ordered it tuesday was delivered within two days after. Really happy with computer l chose. I would certainly buy from this company again. And recommend others to buy with confidence.

These guys are amazing. I rang them needing a high spec PC at short notice, I won't say how short as don't want to set unrealistic expectations, but they absolutely pulled it out the bag. Very reasonable cost, great service, and I'm confident if I have any issues they'll sort me out.

Omg i have never had such amazing customer service from James, was left feeling like a valued customer, they couldn't do anymore to be a outstanding customer service. Thank you and defo will be shopping more with this company. if i could have given 100 stars would have, 5 out 5 will have to do.

They took my order, which I felt was very close to Christmas, and delivered the completed build about 3 days later which was fantastic. My son switched it on and literally off he went. Great job and I'll be back for my next son in two year's time.

Iv, not even recieved my sons pc yet but speaking to the team with instant response and there going out of there way to try and get the pc ready for my sons birthday, any one who's thinking of using this company for a pc I would highly recommend

Brilliant company and an amazing computer and price. I got one for my daughter fir Christmas and I couldn't belive the value for money she got.

Great customer support. My wifi stopped working and I contacted them (while they were closed, on New Year’s Eve!) and James walked me through the process of getting it working again. Took about 20 minutes, via whatsapp messaging. These guys are definitely living up to the reports I’ve read of excellent customer service. No regrets buying from them!

We took delivery of a new PC from Inside-Tech in February 2024 and have been very happy with it. On 28 December it suddenly developed a problem. We did various tests to try to identify the cause and suspected the graphics card had failed. I e-mailed Inside-Tech to ask about returning the unit as it was still under guarantee but I didn't expect a response until the new year. To my surprise, Chris replied within five minutes! After a short back and forth of e-mails, Chris helped us diagnose the problem - an HDMI cable with a slightly wobbly connection on one end. We had already checked this ourselves and tried another cable without success but, prompted by Chris to try it again, we found it solved the problem.

Great result and fantastic after care. Thanks so much Inside-Tech and particularly Chris! Wishing you all the best for 2025.

Brilliant team with 5 star service very helpful could not ask for a better service .
Can’t thank the team enough for helping me out and providing my child with the pc he has always dreamed of.

As soon as we have messaged or asked any questions they have responded straight away straight forward very nice guys and explained everything ever so helpful

Would recommend inside tech 100 % to go to look for a brilliant pc amd service
Thankyou ever so much !!

I would like to share my positive experience with the company's effective communication, especially during the moments when I encountered difficulties placing my order.

I was ordering a Christmas gift and, due to work commitments, I unfortunately left it until the last minute. The company has alleviated a great deal of my stress, and we eagerly anticipate receiving our order. To express my appreciation, I believe it is only fair to leave a follow-up review, which our son will provide. Thank you once again for your assistance; based on my experience thus far, I would certainly recommend your services.

They're just a great team, so helpful, reasonably priced - I don't go anywhere else now

fantastic service, from start to finish. even replied to emails at 8 pm to assist with final set up. best value I found after a lot of research. could not recommend more

I bought and ordered a SSF mini intel office pc on 6 Nov. It was noted that it can take 5-6days to build. Not a problem! I thought with that understanding I should expect within 2 weeks. I waited until Friday 22 Nov as I haven't received any communication or delivery info. I sent an email asking where is my order and when can I expect it. I received a reply on Mon 25 Nov saying it's despatched and I should receive next day Tuesday 26 Nov. I received delivery on Thursday 28 Nov.
On receiving and opening the box I was surprised there wasn't a despatch note or any information to confirm what was delivered. I hooked up the pc on Sunday and checked for what was installed in regard to Ram and Boot Drive. Checking the drive I saw my memory was total was 930Gb instead of the 1TB that I ordered. That's 70 GB less! I went into the BIOs to check the boot drive. This confirmed the 930gb but also a different make of drive that I asked for from the options they have on website. I received a Kingston Renegade SNV2S1000G instead of XPG Sx8200 Pro 3500.Checking the make of the ram to my surprise again another make from what was ordered. Instead of a COrsair 3200MHZ I received Kingston Renegade. I tried checking the web for the Kingston Renegade SNV2.....Couldn't find it as what I could find was later models. What I did find it was available in 2022. Last but not least, I ordered office Home and Business 2019 which wasn't included.

I was very disappointed as no communication was given to why the specs was changed, long wait for delivery unable to access 1TB of memory. I did ring inside tech yesterday Monday 2nd. Explanation was windows doesn't recognise the memory and there is nothing they can do about that! Well why sell 1TB if I can't access it. What's the point of that? I got an apology for the ram but no explanation why it was changed. Lastly I was told Kingston Renegade SNV2S1000G is a XPG SX8200 Pro3500. This not true they are 2different models and manufacturers. In regard to Office 19 they forgot to send in email
I'm sorry this is not acceptable. I didn't get what I paid for. Even though I gave you the opportunity to explain your rationale for changing what I ordered, why it took longer to despatch. You are praised by other reviews for your communication but my experience it's been terrible. I was told that an email will be sent to me with link for office 2019. I rang at 10:20am in the morning. I had to send an email to remind you to send me again at 1:30pm as I haven't received it. I did receive email with link at 2pm.
To resolve this I either want a a part refund for you not supplying and me not receiving what I ordered. Otherwise, you collect and give me a full refund. I have decided to ask here as it seems you prefer written communication to respond.
UPDATE 21 DEC 2024:
Guys, where you write I rang on a week day it's a bit misleading and dismissive. I rang on the day of writing my review. I rang 10:20 am in the morning and sent an email again at 1:30pm request Iink for office 2019. I then received link at 2pm.
Anyways, I can go back and forth with your reply but I won't. However, I'm giving an upgrade of 2 more stars because the beginning journey with Inside Tech didn't start off too well in regard to communication, customer support and delivery. However, I had a problem with my fan and pc was overheating. After remote support with James and trying to figure out the problem, Inside Tech redeemed themselves with ongoing communication and great customer support which earned them a further 2 stars. Eventually and together we found the problem. Inside Tech collected my pc for free, upgraded my case and refunded me £20 for the inconvenience. Thank you.

After emailing them a few weeks ago with a few questions, they got back to me within 4 hours and answered all the questions thoroughly and in a friendly manner. Placed the order and the PC arrived today very well packaged, and when booting into Windows was pleased to see no bloatware. Cable management looks great as well. Overall a very pleasant experience.