Inn Style Reviews 20

I’ve been using in style for the last two years and I can honestly say they give the best technical help I’ve ever known.
They are always there when you need them and the system itself (once you get going) is brilliant

Updated 30-07-25 After giving notice to Innstyle and being advised that we are under contract for a fixed 12 month period, our account was immediately locked to prevent us accessing our data despite being paid up to March 2026. Very disappointing after being misled on Google Hotel channel compatability. Account is now reactivated after complaining but sadly not a great customer experience

Overall a good system and helpful staff. Unfortunately, we signed up in March 2024 specifically on advice from Innstyle at the time that Google Hotels channel manager was imminent from within Innstyle. This integration still has not materialised some 18 months later. This is despite Google Hotels channel support still showing as available on their website where it states on their channel management page:

'Connect to Google Hotels, Booking.com and Expedia with ease and control rooms, rates and availability all from your Inn Style dashboard with no additional fees from us'

Had this been true, we would not have been forced to move to an alternative booking system in July 2025 after waiting 18 months for Google Hotels to be integrated as advised when we signed up and clearly stated on their website.

Back to using Inn Style for our guest apartments after the covid break. Their staff is absolutely amazing and extremely patient with all the questions and help I needed to set it up. a big plus is the no tie in contract that gives total peace of mind. I wish the company the growth they deserve.

This is actually my second time writing a review for Innstyle but I just feel they deserve a second shout out because these guys are so good. I don't know how many customers innstyle have overall but they are always happy to deal with my unique and obscure requests.

For example, last month I was asking about a way to send booking emails to another member of my team, and although the feature didn't technically exist, David from Innstyle promised to see what he could do and within a week a workaround was deployed and it was published in their monthly newsletter. No ask is too small and Innstyle's response time is second to none.

Anyway that's enough for now, but if you'e considering a booking plugin for your property, look no further than Innstyle.

Fantastic platform, easy to use, intuitively designed, great flexibility and really great guest experience.

Hillside Huts & Cabins has used Innstyle as its booking system since the business started 3 years ago. They are a business that works with you all the way, the system is easy to use with plenty of useful things that both increase revenue and make your life easy. The support staff are amazing, I have never had to wait longer than 30 minutes for a reply. I would highly recommend them.

Innstyle provides a strong reliable system that enables me to run my self catering holiday let in the way I want to. I have flexibility with my prices, can see all my guest data, and gain access to reports on income, payments etc whenever I need to. I have been using it for several years now. There are one or two areas where I have made suggestions for development which I'm sure the Innstyle team will be working on them in the background in due course. There have been many new useful features over the years.

We love using inn style for our bookings system. It's easy to use and navigate and the customer service is excellent (especially David)! they're happy to help even on weekends and it's nice to have that as an option. Theres loads of great features on inn style to help elevate your buisness.

Inn Style is a brilliant system, with the best support I have ever experienced from a supplier. It transformed my running of B & B rooms and a holiday let. No more messing about checking availability and pricing, I can manage the little that needs my input remotely so never worry about booking conflits or missing out on bookings.

We have been using InnStyle for 5 years and a bespoke in-house system prior to this. We think it's simple to use. Everything is clearly labelled, use of colours make it easy to identify when pitches are booked. Checking reservations is simple and it shows all the necessary information we need.
The Dashboard is most appealing to us, it helps us review what level of capacity we're at and provides a great snapshot of our upcoming bookings.
The Insight reports are really useful for us to review data over a specific period and look at details of upcoming reservations.
InnStyle has been great for our business and we can foresee using the software in the years to come.

A very well designed and easy to use system with great customer service and at a fair price. We'd struggle to operate without it now.

It's a risk implementing a booking system. It takes a heap of time upfront putting all your pitches on and policies and prices and etc. And then you realise it doesn't do something you need and you have to start all over again. So we all end up using Camp Manager and we all get stiffed on extra for this and extra for that and extra for integration with pitchup. So let me tell you right now InnStyle WILL do everything you need at a fraction of the real price of Camp Manager or Anytime for that matter. You won't be disappointed.

Brilliant way to run your business

Have partnered with Inn Style as our channel manager over the last few years. When we first started in our business and knew nothing about these systems Inn Style helped and guided us all the way. The high quality and personal service has remained as we have evolved. The platform has helped us grow our business and contributed to achieving a significant increase in direct booking shifting reliance on OTA’s. For us it is the perfect system, efficient and easy to use. Highly recommend for any guesthouse, bed & breakfast or hotel.

Have used for many years, easy to navigate. The support team are friendly, efficient and helpful. Has really streamlined our booking system and provides a professional platform for our customers to book accommodation with us.

Great communication and time saving platform. Would definitely recommend.

Flawless and so easy to use. I highly recommend to all hosts

Just another crumby spammer. I would have thought by now that most companies would realise people really don't like the underhand, invasive, rude disingenuous marketing method of spamming people's inboxes, but apparently some, like this second-rate shower, are still determined to do it. :-/