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Company details

  1. Software Company

Written by the company

Inn Style is a market-leading booking engine, property management system and channel manager, built by hoteliers for hoteliers. Whether you run a hotel, B&B, campsite, holiday cottage, or tourism organisation, Inn Style will help you sell more online, easily.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

I’ve been using in style for the last…

I’ve been using in style for the last two years and I can honestly say they give the best technical help I’ve ever known.
They are always there when you need them and the system itself (once you get going) is brilliant

1 April 2026
Unprompted review
Rated 3 out of 5 stars

Good system so long as you don't need Google Hotels

Updated 30-07-25 After giving notice to Innstyle and being advised that we are under contract for a fixed 12 month period, our account was immediately locked to prevent us accessing our data despite being paid up to March 2026. Very disappointing after being misled on Google Hotel channel compatability. Account is now reactivated after complaining but sadly not a great customer experience

Overall a good system and helpful staff. Unfortunately, we signed up in March 2024 specifically on advice from Innstyle at the time that Google Hotels channel manager was imminent from within Innstyle. This integration still has not materialised some 18 months later. This is despite Google Hotels channel support still showing as available on their website where it states on their channel management page:

'Connect to Google Hotels, Booking.com and Expedia with ease and control rooms, rates and availability all from your Inn Style dashboard with no additional fees from us'

Had this been true, we would not have been forced to move to an alternative booking system in July 2025 after waiting 18 months for Google Hotels to be integrated as advised when we signed up and clearly stated on their website.

29 July 2025
Unprompted review
Inn Style logo

Reply from Inn Style

Hi there, we're sincerely sorry for the experience you have had and assure you that this is not the typical experience our customers have with us. We're extremely proud of our product and the way in which we support our customers, so this sort of feedback is not taken lightly. Our Google Hotels integration is live now, so if Willowbank Lodges ever decides to come back to Inn Style we would be delighted to support you again, and we would be more than willing to give you 6 months free and re-onboard your account free of charge.

Rated 5 out of 5 stars

Happy to again work with them

Back to using Inn Style for our guest apartments after the covid break. Their staff is absolutely amazing and extremely patient with all the questions and help I needed to set it up. a big plus is the no tie in contract that gives total peace of mind. I wish the company the growth they deserve.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service I've ever had

This is actually my second time writing a review for Innstyle but I just feel they deserve a second shout out because these guys are so good. I don't know how many customers innstyle have overall but they are always happy to deal with my unique and obscure requests.

For example, last month I was asking about a way to send booking emails to another member of my team, and although the feature didn't technically exist, David from Innstyle promised to see what he could do and within a week a workaround was deployed and it was published in their monthly newsletter. No ask is too small and Innstyle's response time is second to none.

Anyway that's enough for now, but if you'e considering a booking plugin for your property, look no further than Innstyle.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Inn Style are exceptional partners to work with

Hillside Huts & Cabins has used Innstyle as its booking system since the business started 3 years ago. They are a business that works with you all the way, the system is easy to use with plenty of useful things that both increase revenue and make your life easy. The support staff are amazing, I have never had to wait longer than 30 minutes for a reply. I would highly recommend them.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Great reservation system

Innstyle provides a strong reliable system that enables me to run my self catering holiday let in the way I want to. I have flexibility with my prices, can see all my guest data, and gain access to reports on income, payments etc whenever I need to. I have been using it for several years now. There are one or two areas where I have made suggestions for development which I'm sure the Innstyle team will be working on them in the background in due course. There have been many new useful features over the years.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

We love using inn style for our…

We love using inn style for our bookings system. It's easy to use and navigate and the customer service is excellent (especially David)! they're happy to help even on weekends and it's nice to have that as an option. Theres loads of great features on inn style to help elevate your buisness.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Inn Style is a brilliant system

Inn Style is a brilliant system, with the best support I have ever experienced from a supplier. It transformed my running of B & B rooms and a holiday let. No more messing about checking availability and pricing, I can manage the little that needs my input remotely so never worry about booking conflits or missing out on bookings.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

We have been using InnStyle for 5 years…

We have been using InnStyle for 5 years and a bespoke in-house system prior to this. We think it's simple to use. Everything is clearly labelled, use of colours make it easy to identify when pitches are booked. Checking reservations is simple and it shows all the necessary information we need.
The Dashboard is most appealing to us, it helps us review what level of capacity we're at and provides a great snapshot of our upcoming bookings.
The Insight reports are really useful for us to review data over a specific period and look at details of upcoming reservations.
InnStyle has been great for our business and we can foresee using the software in the years to come.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Just as good as the others at a realistic price

It's a risk implementing a booking system. It takes a heap of time upfront putting all your pitches on and policies and prices and etc. And then you realise it doesn't do something you need and you have to start all over again. So we all end up using Camp Manager and we all get stiffed on extra for this and extra for that and extra for integration with pitchup. So let me tell you right now InnStyle WILL do everything you need at a fraction of the real price of Camp Manager or Anytime for that matter. You won't be disappointed.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional channel management platform/High quality personal service & support/ Direct bookings increased.

Have partnered with Inn Style as our channel manager over the last few years. When we first started in our business and knew nothing about these systems Inn Style helped and guided us all the way. The high quality and personal service has remained as we have evolved. The platform has helped us grow our business and contributed to achieving a significant increase in direct booking shifting reliance on OTA’s. For us it is the perfect system, efficient and easy to use. Highly recommend for any guesthouse, bed & breakfast or hotel.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with the service provided

Have used for many years, easy to navigate. The support team are friendly, efficient and helpful. Has really streamlined our booking system and provides a professional platform for our customers to book accommodation with us.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

Spamtastic

Just another crumby spammer. I would have thought by now that most companies would realise people really don't like the underhand, invasive, rude disingenuous marketing method of spamming people's inboxes, but apparently some, like this second-rate shower, are still determined to do it. :-/

12 January 2024
Unprompted review
Inn Style logo

Reply from Inn Style

Hi Shane, I am terrbily sorry that you feel like our communication was invasive or underhanded. This is by no means our intention, in fact it is the complete opposite. We work with an outreach provider who assists us with prospecting and messaging to businesses that have a genuine need for our solution. B2B outreach is a legitimate pratice that most SaaS businesses pratice to prospect for new customers. Our messaging is tailored to the recipient’s interests and needs, and is sent to individuals who have a genuine interest in our service and solution, offering a clear opt-out option. Please email our support team with the email address you were contacted on so we can ensure you are removed from any future communications, if you have not opted-out already.

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