INKA - Original Equipment Reviews 

If you value your sanity DO NOT USE THIS COMPANY

Very Disappointed – Poor Fit, Worse Customer Service

I ordered seat covers in March unfortunately they did not fit properly, despite being advertised as suitable for my vehicle and providing measurements and photos.
I returned part of the order on 21 May and have been chasing the replacement ever since.

Communication has been extremely poor. After numerous emails, I finally received a vague response on 13 June promising dispatch on 17 June which never happened. I’ve followed up multiple times (including 27 and 28 June) and have been completely ignored.

It’s now been over a month since they acknowledged the issue, and I still have no resolution. The lack of professionalism and customer care is very disappointing. I would not recommend this company based on my experience, products are questionable and after-sales service is virtually non-existent.
I finally received the replacement covers today 30.06, 3 months after purchase. The cover do not fit.

Ordered in may took about 4 weeks to arrive however emails I sent for updates on delivery were always replied to immediately by Mike .there had been a bit of a delay in production but was well kept informed.not used inka before but wouldn't hesitate to recommend or re use myself lm not easily impressed but was blown away with the quality and craftsmanship, amazing !

Ordered my car matts in April, have still not received them? After numerous excuses they have now stopped replying?

Amazing seat covers and service, would recommend. Thanks Michael.

Avoid! Avoid! Avoid!
Ordered floor matt for my Ford transit custom. 5 weeks later received wrong item, didn't fit my van. Description was to fit transit custom 2024+
Contacted them, waist of space. Offered £10 refund, what a joke.
Avoid!!!

Shocking service. I waited over 6 weeks for the seat covers to arrive. Despite emailing them, I never even had an apology. When they did arrive, the floor mat was missing. I'm still waiting for this several weeks later. When I complained, the response was that they had a manufacturing issue that was 'quite inconvenient for us too'. Terrible company do not buy anything from them!!!!

This is the second set of VW covers I have purchased from INKA.
My previous ones were for my California. Both sets are really well thought out and every little detail has been considered.
Can really recommend.

Ordered seat covers for my 24’ plate transit custom, came within a week & very happy with the quality. So then I ordered a matching mat. Had to wait about 3 weeks but the quality is outstanding, well worth the wait.

Bought bmw car mats. The quality is outstanding.
There was a bit of a wait but that’s understandable with not ordering from that large retailer .
I would not hesitate to use your company for further products

Avoid this company.
Was told one week delivery, still waiting one month later.
Cancelled my order as bought covers elsewhere.
Very rude and ignore emails, if they do decide to reply, they are very abrupt.
Trying to get a refund is very difficult as they just ignore you.
I'd avoid them like the plague.

Fantastic from start to finish bought new leather seat covers, for my new Ford transit custom - Quality has blown me away really really good fit - did take around 10 days to arrive, but really happy with the quality and finish

Recently ordered some custom seat covers for my 2019 transit custom. Didn’t realise at first that they would have to be made but corresponding emails with Mike reassured me they were on with it. They came a day early and look absolutely fabulous. We build specialist bespoke fishing vehicles and these look the business. We went for the green tartan to match our vans colour ( not a tartan van lol) with green stitching. They even have the INKA logo on a label stitched on the side which look rather good and green stitching also. Well worth the wait for us anyway. Will definitely be adding theses to our next build. 👌

Exceptional service from start to finish.
I originally messaged Inka as I wasn’t sure which model would fit my new van and they were so patient and helpful throughout the whole process.
The seat covers came in 1 week after order was placed and they did not disappoint. They are robust, high quality and look absolutely stunning.
I couldn’t recommend these guys enough. Will be ordering my floor mats next to match!

Delivery was within the month ordered which given product is manufactured to order was a perfectly acceptable timescale.
Inka covers received were of high quality and standard.
We had minor fitting issue which was dealt with promptly by Customer service and would have no hesitation in recommending this company and dealing with them for future purchases.

Ordered rear seat covers for transit custom.
The bad: wait time for product was much longer than stated on website
The good: product once it arrived is outstanding, the fit, the quality, the ease of install.
I chased my order a number of times and always got a speedy and concise response.
If you want a really decent product and are happy to wait then order from here. I would buy again and manage my delivery expectations.

Shocking, saw all the reviews about delays and emailed them directly before purchasing as wanted seats protected. Site says 3-5 days dispatch. Took 5 weeks. If you’re happy to wait then the product is decent. Just be prepared for the wait

Really pleased with the product, finish of the seat covers is excellent.
went to the warehouse to be fitted staff was so helpful.
would recommend the company.

Fantastic product great quality & customer service was fantastic 10/10

Ordered a full set for my T6 and they came in good time considering they go through an embroidery shop. Was an issue with the front seat covers but collection was arranged by INKA and new ones were sent out and arrived correct.

Appaling customer service, seat covers arrived after 4 weeks and were missing a whole set for a front seat, those that i did try and fit, fitted badly and then when i asked to return this was resisted with a threat of if they are not in original boxing a refund would not be provided. The original box was opened when it arrived and in poor condition without fitting instructions for the covers. All this for £500 pounds which has still not been paid bank. Do not deal with this company as they go quiet when they need to provide you money back because of their incompetence.