Switched to INFINOX after a bad experience elsewhere. best decision ever! MT4 is smooth, spreads tight, and execution instant. IX Social is fine too, feels like a trader community not just a platform
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
very pleased with their ecn account. Commissions are reasonable, spreads minimal and execution fast even during NFP releases. In such instances I notice whether the infrastructure can handle hard task... See more
Company replied
Super intuitive and an amazing support team. I've had all the explanations, help and proper guidance, making it pretty easy to understand the platform. Adding the robot to the mix, it makes it an am... See more
Company replied
Started copy trading through IX Social. such a cool concept! Seeing others’ performance and following pros has really improved my confidence. Also, the educational videos in IX Education Hub a... See more
Company replied
Company details
Written by the company
INFINOX is an internationally recognised FX broker specialising in online foreign exchange (forex) trading services, CFDs, indices, commodities, equities, futures and now crypto. It offers the powerful trading platforms MT4, and MT5 where you can create custom built indicators and EAs. On top of that, they also have a social trading platform called IX Social, where both beginner and experienced traders can benefit from a new community driven app. Their focus is on delivering exceptional services to their clients and partners, both in the retail and institutional space. They service clients in more than 20 languages across 15 offices worldwide, ensuring they deliver their brand values every day - integrity, ambition, inspiration, and excellence.
Written by the company
- Authorised and Regulated by the Financial Conduct Authority
- Segmented Customer Accounts
- Global infrastructure
- Tight Spreads
- Premium client service
- Cutting edge trading technology
Contact info
Dawson House, 5 Jewry Street, EC3N 2EX, London, United Kingdom
- 0-800-060-8744
- support@infinox.com
- www.infinox.com
4.6
Excellent
1K reviews
Replied to 36% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just stared with company and in very…
Just stared with company and in very satisfied,
15 January 2026
Unprompted review
Reply from INFINOX
Dear Melida Portorreal,
Thank you for sharing your experience. It’s great to know that you’ve had a satisfying start with us.
Best regards,
INFINOX Team
Picked up ideas faster and the interface is easy.
Ix social lets me watch other traders in real time, picked up ideas faster and the interface is easy
6 January 2026
Unprompted review
Reply from INFINOX
Dear Donland,
Thank you for sharing your experience. It’s great to hear that the interface and real-time features are helpful on your trading journey.
Best regards,
INFINOX Team
I got a bit lost switching between…
I got a bit lost switching between platforms and finally stuck with mt4. It feels more natural using those charts.
6 January 2026
Unprompted review
Reply from INFINOX
Dear Kemi wung,
Thank you for sharing your experience. It's great to know that the comfort and usability of our platform suit your preferences.
Best regards,
INFINOX Team
Trading with infinox has many markets
Trading with infinox has many markets, futures cfds are fun, keeps me lernning daily.
2 January 2026
Unprompted review
Reply from INFINOX
Dear Spencer Diaz,
Thank you for your review. We're glad to know that our range of markets supports your active and evolving trading experience.
Best regards,
INFINOX Team
Leverage tight up.
Leverage tight up to 1:1000 0.01 lots makes small trades easy but risk is there.
31 December 2025
Unprompted review
Reply from INFINOX
Dear Dusan Oblak,
Thank you for your feedback. We’re glad to know that our leverage options and platform flexibility suit your trading needs.
Best regards,
INFINOX Team
Reply from INFINOX
Dear Pablo Morillo,
Thank you for sharing your experience. It’s great to hear that you find our services intuitive and reliable.
Best regards,
INFINOX Team
the market analysis here is the one
the market analysis here is the one thing I check every day
17 December 2025
Unprompted review
Reply from INFINOX
Dear Ernesto Ford,
Thank you for your feedback. We’re glad to know that our market analysis has become a regular part of your trading strategy.
Best regards,
INFINOX Team
For me Infinox is reliable and simple
For me Infinox is reliable and simple to use, all in all
15 December 2025
Unprompted review
Reply from INFINOX
Dear Waylon Jones,
Thank you for your review. We are pleased to hear that your trading experience with our platform has been simple and reliable.
Best regards,
INFINOX Team
Been trading metals and a few stock…
Been trading metals and a few stock cfds and the spreads are solid.
18 December 2025
Unprompted review
Reply from INFINOX
Dear Sarah Collins,
Thank you for your feedback. We’re glad to know that our trading conditions meet your expectations.
Best regards,
INFINOX Team
Pretty happy with the security checks
Pretty happy with the security checks they use
2 December 2025
Unprompted review
Reply from INFINOX
Dear Kane,
Thank you for your review. We’re glad to know that our security checks ensure a confident and positive trading experience for you.
Best regards,
INFINOX Team
my broker has been pretty stable for…
my broker has been pretty stable for me. Good spreads on majors…
6 December 2025
Unprompted review
Reply from INFINOX
Dear Gael Martinez,
Thank you for sharing your experience. It's great to know that our platform resources and trading conditions support your trading goals.
Best regards,
INFINOX Team
The education hub was unexpectedly
The education hub was unexpectedly helpful and the small tutorials made learning way easier I feel more confident moving around the MT 4 charts now
6 December 2025
Unprompted review
Reply from INFINOX
Dear Dylan Partridge,
Thank you for sharing your experience. We’re pleased that our educational resources and tutorials made the learning process clearer and more effective for you.
Best regards,
INFINOX Team
i enjoy how flexible the platform setup
i enjoy how flexible the platform setup is. I can trade indices in the morning and swap to fx pairs at night without the app glitching on me👍
2 December 2025
Unprompted review
Reply from INFINOX
Dear Adam Smith,
Thank you for your review. It’s great to hear that the platform’s stability and flexibility allow you to trade a wide range of instruments with confidence.
Best regards,
INFINOX Team
Trading the indices and commodities…
Trading the indices and commodities feels smooth here
9 December 2025
Unprompted review
Reply from INFINOX
Dear Bernabe Valverde,
Thank you for your feedback. We’re glad to know that your experience with our platform has been smooth and clear.
Best regards,
INFINOX Team
The experience is mostly smooth.
The experience is mostly smooth. Mt4 runs well and I enjoy having different account types but the search bar for instruments feels abit slow at times
2 December 2025
Unprompted review
Reply from INFINOX
Dear Hung,
Thank you for your feedback. We’re pleased that our platform and account offerings contribute to your trading experience.
Best regards,
INFINOX Team
Very good broker I can't be more happier
Very good broker I can't be more happier
18 December 2025
Unprompted review
Reply from INFINOX
Dear Martin Pham,
Thank you for sharing your experience. We value your feedback and are pleased that our services meet your expectations.
Best regards,
INFINOX Team
Really like the IX social app since it…
Really like the IX social app since it lets me see what other traders are doing in real time. Helped me learn a bit faster and the layout is simple enough to figure out
5 December 2025
Unprompted review
Reply from INFINOX
Dear Edward Granger,
Thank you for your feedback. It’s great to hear that the platform’s functionality allows you to track other traders’ activity in real time to improve your skills.
Best regards,
INFINOX Team
Cheap Tech, Costly Consequencese teaches this
True experience teaches this: a broker may promise the world, yet reveal its nature through its tools.
When the technology is cheap, execution is painfully slow, commissions are exorbitant, and promotions exist more as illusion than proof, always advertised, never witnessed, one understands that trust cannot be built on appearances.
9 December 2025
Unprompted review
I had an issue with my **Infinox MT5…
I had an issue with my Infinox MT5 account (Account No. 87934589 on the InfinoxLimited-MT5Live server). When my account went into drawdown, I opened hedge positions to manage the risk. However, after hedging, all my trades were suddenly closed, and abnormal slippage was applied, even though my margin level was sufficient and the account should not have reached margin call.
Because of this, I lost around $400. I contacted Infinox support twice by email and shared screenshots and order numbers, but so far nothing has been resolved. I’m still waiting for a fair review and compensation so I can continue trading with this broker.
I hope Infinox will take this seriously and handle it in a professional and customer-focused way.
12 December 2025
Unprompted review
Suppport got back to me fast.
Suppport got back to me fast when i messed up my settings. MT5 connection stable
16 December 2025
Reply from INFINOX
Dear Leong Jia Jian,
Thank you for your review. We are pleased to hear that our support team was highly responsive and that the platform connectivity suits your trading needs.
Best regards,
INFINOX Team
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