Indigo Car Hire Reviews 

6,987
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 822 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptionally quick and clear responses throughout the entire booking process. Consumers consistently appreciate the highly competitive pricing and wonderful customer support that ensures completely smooth vehicle arrangements. People note that representatives are extremely polite, knowledgeable, and always available to assist with any urgent travel queries. However, some people mentioned occasional concerns regarding slightly higher costs or unexpected deposit fees associated with the rentals. However, some customers also noted that dealing with third-party vehicle suppliers can occasionally create complications regarding vehicle pickup.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the exceptional and... See more

Service

Reviewers highlight positive aspects of service, frequently praising prompt responses, competitive rates, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professional, courteous, and... See more

Booking process

Users describe positive interactions with the booking process, highlighting how fast, seamless, and... See more

Price

Reviewers express great satisfaction with price, consistently highlighting competitive rates and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a 70+ senior in good health, e.g. no vision, heart, diabetes, mental or other problems, not to mention years of experience and a clean driving licence. But at this age, many think we're past it!... See more

Rated 5 out of 5 stars

I hired a car from Bristol Airport for a two day visit from Glasgow from ny go to Car Hire Comoany.As ever they were very helpful & efficient at providing a competitive quote. At late notice due... See more

Rated 5 out of 5 stars

As always the responses are very quick and clear, the prices on the cars are great value. The whole insurance packages and breakdown are straightforward. Always willing to help and assist with any que... See more

Rated 5 out of 5 stars

I would heartily recommend Indigo Car Hire. I needed a larger car than the one we own, to take some teenagers on a trip. I was quite an annoying customer in that the dates kept changing due to busy sc... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service
  4. Recreational Vehicle Rental Agency
  5. Van Rental Agency

Written by the company

Indigo car hire specialise in offering car hire in the UK and around the world. We operate with over 500 suppliers and can offer car rental at 30,000 locations across the globe. Our team have vast experience in the car hire industry and work hard to find you the best possible price. All this while ensuring that the package we offer suits your requirements perfectly. We really are the Car Hire Experts. Our services can differ from the traditional car rental companies, offering methods of renting that others do not, including, but not limited to, Senior Driver Car Hire, No Deposit Car Hire, Young Driver Car Hire, New Driver Car Hire, No Credit Card Car Hire, Tow Bar Car Hire, Car Hire without Proof of Address. We truly value our clients needs and use our expertise to bring them the best value car rental deals in the market place, not just the 'cheapest' as in the world of car rental the cheapest deal advertised from the outset is not necessarily going to be the cheapest deal post rental, bug bearers like mandatory extra insurance, limited mileage fees tend to crawl out of the woodwork at the rental desk. We pride ourselves on being transparent with pricing. We hope our reviews back up the sentiments above and would welcome the opportunity to service your car hire needs. Simply visit our website www.Indigocarhire.co.uk or call our team on 01132899281 to find out how we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(6,987)

821 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made a request and was returned with a…

Made a request and was returned with a call within 20 mins. I was treated promptly and assured that a car would be made available as soon as possible. My request were met and Matt went above and beyond to supply a car at such short notice. Excellent service from a great person.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Wish there were more stars to give

Wish there were more stars to give! Totally professional and courteous from the off. Sorted everything out easily and without drama. I wish more companies had staff this efficient and helpful. An absolute pleasure to deal with, couldn't recommend them highly enough

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service as always

Amazing Service as always.

I have used Indigo on numerous occasions when arranging my Car Hire Abroad. I always find them a brilliant company to deal with and their customer service is exemplary. All quotes tailored to exact customer requirements with no stupid upgrade pressure tactics.

2 July 2026
Unprompted review
Rated 4 out of 5 stars

Company is very helpful and friendly…

Company is very helpful and friendly staff. Rates are great low deposit and being able to use debit card is brilliant!

Only issue that stops this from getting 5 cars is everything is done through WhatsApp which feels a bit sketchy

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Car Hire Service

I highly recommend Indigo Car Hire; their service facilitated a seamless car rental experience, and their response to my email inquiries was both prompt and comprehensive. Thank you.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!!

Informative, helpful and professional. Very easy to book. Jake in Leeds was v helpful and I didn’t have to pay a huge deposit!! All done from Australia on a WhatsApp call!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Summber booking

Summber booking

I always use Indigo as my go to car hire. They are especially kind and patient to walk you through each step of the booking, and provide fast responses.

I would like to appreciate Connor and Matt for their assistance today. But an honorable mention to the whole team. Thank you so much!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

This is your sign to book!

I spoke to Jake who helped me through the process of booking a car rental for Ibiza. He was so communicative, no dodgy business just straight to the point and it was so refreshing after searching through so many companies who were just expensive for no good reason! Great price for the duration of stay, car I was getting and also a SUPER good price for a young driver. Definitely using again for future trips, super quick and easy booking process.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Sam did an excellent job.He answered my…

Sam did an excellent job.He answered my long list of questions and made suggestions for things I had not even thought of. Good advice on choice of car and additional insurance at a sensible price. He has a very personable manner.I could not have wished for better

25 June 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. Booking experience was superb very attentive and helpful. Hopefully the car hire goes as smoothly.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and Prompt Service

As a senior driver I find it difficult to obtain car hire at a reasonable price. Indigo Car Hire were very prompt and efficient and offered a mid size SUV at a very good price for one week. Unfortunately I had to cancel the booking and therefore can't comment on the full experience. However, I will definitely use Indigo again and recommend them.

25 June 2026
Unprompted review

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