Indiegala Reviews 2,742

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

One of the worst ordering experiences I've ever had. I’ll keep this brief because I don’t want to waste any more time on this company than I already have. My entire purchase process... See more

Rated 5 out of 5 stars

Indie gala is exactly what it seems: a marketplace that collects and sells electronic keys for independent video games, often at a steep discount. I've purchased more than a hundred game keys and bund... See more

Rated 3 out of 5 stars

Tried to buy two games that were listed as available on the website. One was removed from the shopping cart during checkout, even though it was still listed as available on the store page afterwa... See more

Company replied

Rated 5 out of 5 stars

It was a straight-forward purchase. Keys were delivered without any hassle. There is a security system in place before redeeming each Steam key. The Happy Hour is a very nice idea and it keeps custome... See more

Company details

  1. Video Game Store

About Indiegala

Written by the company

indiegala banner vertical indiegala logo Store Bundles Showcase / Freebies Play and challenge die young prologue feudalife vorax Join our community Join Indiegala Discord server Our client Download Galak Follow us About Indiegala If you like videogames, especially PC games and indie games, you'll find on Indiegala.com the best prices you can find on the market in quick deals limited by time or quantity! Indiegala is also a game development studio. We're actually developing the upcoming open world action-adventure Die Young.

Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Would not recommend

They sell legit keys, but I had so many issues with the site that if I didn't know better, I'd think they're a scam. Only AFTER purchase, when trying to access the keys, I was getting told my IP was blocked (no VPN, first time I'd used the site, nothing sketchy). I had to use three different browsers, two different devices, and two Wi-Fi networks to redeem my two games. They did redeem on steam fine, but I'll go back to GameBillet and never use this site again.

31 July 2024
Indiegala logo

Reply from Indiegala

Hi,

This is a temporary security error that automatically expires after a couple of minutes. There is no need to use another device or browser.

Thank you

Rated 3 out of 5 stars

Games listed for sale that are out of stock

You have games listed for sale on your website that are out of stock. I wanted to purchase EDF 5,and I didn't realize it was out of stock until I added it to my cart and tried to checkout. It's misleading to have games listed that are out of stock. And the "sale timer" is bogus since it just resets anyways. Its only purpose is to create a false sense of urgency so people think the sale is ending in soon when it really isn't.

I ended up buying EDF 4.1 because EDF 5 was out of stock.

30 July 2024
Rated 5 out of 5 stars

Cheap games

Paid my money, got my game, got the game at less than a quarter the original price

26 July 2024
Rated 1 out of 5 stars

No response to my emails

I sent multiple emails about the game key being locked and not being told which regions it was locked in before buying it. I was led to believe that the game would only be available in the country I bought it in. But it seems to be locked in every region.

25 July 2024
Indiegala logo

Reply from Indiegala

Hi,

We already replied toy our email a few days ago, please let us know from which country have you made the purchase and also in which country was regitered your Stteam acocunt.

If you are not able to activate the key we can make the refund

Thank you

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