Imray  Reviews 1,732

Bought some charts of the BVIs but they only cover part of the BVIs not the complete BVI as expected. Unfortunately there was no picture of the chart on the web shop page to do a pre check. Now the problem comes to return the item… process states contact sales to get a returns form. Sales respond with an out of office email, back in 3 days. Alternatively you can ring the Southampton telephone number, that just beeps twice and cuts you off.
My experience so far is bad, they are efficient taking your money poor at dealing with returns..

I'm very happy with my experience shopping at this sailing store. They have a great selection of products, and I've always received high-quality items in a timely manner.

As expected, a superb chart with additional supporting information, despatched almost by return post.

Easy purchasing process and fast delivery! 👍👍👍

I really like the charts and the chart collections. However I think their decision, as is the Admiralty's, to stop the production of physical charts flies in the face of all I was taught about safe navigation at sea. Another disappointment with imray is that the digital downloads are only available for one year. It would be far more reasonable to permit continued access to the digital version of the paper chart already purchased.

The quality of the maps is outstanding, and they have been immensely helpful for my travel planning.
The chart is wonderful and the online updates are perfect.

Ordering process was easy and it arrived pretty promptly.
A good and reliable source of a huge range of charts and marine publications.
Amazing products. 5 stars for quality.

Books in perfect condition, pristine, maps new and perfect, packing secure,

delivered on time with the exception of one chart which was placed on back order.

I'm always pleased with Imray products and use their Pilots and charts all the time.
I had perfect service from Imray and the quality of the charts received was brilliant, thank you Imray.

The quality of the maps is outstanding, and they have been immensely helpful for my travel planning.

I contacted Imray about a problem with my online/app maps. Eliza was exceptional in her advice and help. She was even kind enough to provide me with a new map for the year ahead. Imray are always quick to respond to enquiries and have never let me down. Superb customer service.

Excellent experience with Imray. I ordered a number of Norwegian print on demand charts. The person I spoke to was competent, knowledgeable and friendly. The charts arrived the next day by courier. The service could not have been better.

I'm very happy with my experience shopping at this sailing store. They have a great selection of products, and I've always received high-quality items in a timely manner.

This sailing store had everything I needed for my next sailing trip, and the ordering process was very easy - I received my items in great condition and on time.

I have found Imray sales team to be helpful and responsive and am very pleased with their products. I use a variety of their apps and both paper and digital information which I find clear, simple to use on my Endurance 35

Excellent service and charts!

The fact that you can only store charts on the device's storage is severely constraining unless you have a high spec device. Just the charts for the English Channel take up over 4mb.

Very frustrating when you have a 128gb memory card sitting in the device but can't use it.

Doubt if I will renew my subscription.

Nice charts look forward to using them

Quick delivery, well packaged, priced fairly. Product as expected. Would use again