While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Security Service
  2. Software Company

Information provided by various external sources

Imperva provides complete cyber security by protecting what really matters most—your data and applications—whether on-premises or in the cloud.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Outdated systems and zero logic

Absolutely baffling what sort of tech this company is running. The system blocks you for no valid reason, especially if you click a bit too frequently. It feels like you’re being punished for actually using the site. The CAPTCHA process is just as ridiculous — you practically have to select a wrong answer first and then correct it just to “prove” you’re human. Even after jumping through all the hoops, they randomly block your IP with no explanation. Meanwhile, actual bots seem to roam freely without any issue. Instead of stopping malicious traffic, they’re just frustrating genuine users. Anyone considering them for their tech needs should seriously rethink their options.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish!

It’s stressful enough trying to book a practical driving test on the DVSA website when they’re so scarce, but it’s made doubly frustrating when you’re constantly mistaken as a bot! In my opinion this is not fit for purpose.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Company is trash

Company is trash. They give you a captcha. You select all the correct things. It errors out and gives you a captcha again. You do this three times and then they give you an Error 15. That or if you succeed in the captcha and enter a queue, they kick you back to the captcha a minute later, resetting your queue.

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Awful bot protection

Awful bot protection. Always blocks me just during normal browsing with Error 15/17 at the worst time, and there is no way to recover from this other than to just wait for a day or so, at which point it is too late. There should be some way to recover from this by proving you are human, what is the point of it if I'm staring at it as a person browsing the website and can't do anything. Maybe I'm actually just a robot and don't know it yet...

18 June 2025
Unprompted review
Rated 1 out of 5 stars

I visited the UK Gov site to book a…

I visited the UK Gov site to book a driving test. Its certificate said imperva.com. So I visited that site to check out if its genuine or scam. It turned out the site was genuine. Great I proceeded to continue booking the site. Next thing I knew the gov site stopped working. I tried clearing browser cache, restarting browser, restarting my laptop and finally even using a VPN to see if that helps. Nope. Whatever you do if they have blacklisted you then it means you cannot book a driving test. Will someone ask the software team of this company to do basic testing before releasing software please?

15 April 2025
Unprompted review
Show reviews in all languages. (18 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look