IMO Car Wash - Wednesfield Reviews 22

TrustScore 3.5 out of 5

3.7

Lichfield Road, WV11 3HF Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great staff, always service with a smile. Had a mini valet as well as going through the car wash, and on a really hot day, they gave me a free mocktail in a can while I waited. Lovely job on the car,... See more

Company replied

Rated 5 out of 5 stars

We had our car washed.A very friendly and professional service given great advice on the wash I needed at the time.we are very pleased overall and the manager was very polite and helpful.we will defin... See more

Company replied

Rated 5 out of 5 stars

Always made to feel welcome. Service is always 100% and the staff are always friendly and helpful. Our grandson came with us and the staff members were very friendly towards him and he loved it when t... See more

Company replied

Rated 1 out of 5 stars

This place has been sloppy for months now. Zero care or customer satisfaction in mind. Take your money, do even less than before. Damage your paintwork and leave your vehicle dirtier than it went in.... See more


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • Lichfield Road, WV11 3HF, Wolverhampton, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great staff, very clean car!

Great staff, always service with a smile. Had a mini valet as well as going through the car wash, and on a really hot day, they gave me a free mocktail in a can while I waited. Lovely job on the car, great service all round!

25 May 2026
IMO Car Wash - Wednesfield logo

Reply from IMO Car Wash - Wednesfield

Sarah Johnson,

We're so glad you enjoyed our staff's service and the mini valet! It's wonderful to hear you appreciated the mocktail and the great job on your car. We appreciate your kind words!

IMO Car Wash

Rated 5 out of 5 stars

Amazing guys and service

Amazing guys and service

20 May 2026
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Reply from IMO Car Wash - Wednesfield

Sallie,

We truly appreciate your kind words. We are glad you had a great experience with our service.

IMO Car Wash

Rated 5 out of 5 stars

We had our car washed.A very friendly…

We had our car washed.A very friendly and professional service given great advice on the wash I needed at the time.we are very pleased overall and the manager was very polite and helpful.we will definitely be returning again and recommend it to everyone.

4 May 2026
Unprompted review
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Reply from IMO Car Wash - Wednesfield

Akash Bashir,

We're happy to hear you were pleased with the friendly, professional service and helpful advice! We appreciate your recommendation and look forward to seeing you again.

IMO Car Wash

Rated 1 out of 5 stars

Didn’t see the value in money for the…

Didn’t see the value in money for the cost of it and then at the end the dirty rags that went over just smudged the car with smears. Had to take it somewhere else after. Waste of money and cost me twice

1 May 2026
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Reply from IMO Car Wash - Wednesfield

customer,

We appreciate your feedback and are sorry the wash quality was unsatisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Good wash. Staff are nice. If you pre order your wash you can get discounts.

2 May 2026
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Reply from IMO Car Wash - Wednesfield

Jon,

We appreciate your positive feedback! We're happy you found our service quick and easy, and that you enjoyed the wash and our staff's friendliness.

IMO Car Wash

Rated 2 out of 5 stars

Save your money like they save there snow foam

Went there to have car cleaned . The pre clean that the staff do is getting less and less .. the snow foam is sprayed over the windows so u can see that there not soaking the bodywork with it . We watched from across the road afterwards and there doing this to ever car. We have used different imo car wash’s and the seem to cover the whole car and let it soak the way snow foam should be used . Won’t be using this IMO again

27 April 2026
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Reply from IMO Car Wash - Wednesfield

Craig . Willenhall ,

Thank you for sharing your experience. We're sorry to hear that our pre-clean service did not meet your expectations. We'll review our procedures to ensure consistent coverage and effectiveness. Your feedback helps us improve.

IMO Car Wash

Rated 5 out of 5 stars

Great car wash and good service

Great car wash and good service

27 April 2026
Unprompted review
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Reply from IMO Car Wash - Wednesfield

Hasnain Javed,

We appreciate your positive feedback regarding our great car wash and good service! We are so happy you enjoyed your experience with us.

IMO Car Wash

Rated 5 out of 5 stars

Great carwash friendly staff,will…

Great carwash friendly staff,will recommend to everyone to go there,
Their service is also good .

24 April 2026
Unprompted review
IMO Car Wash - Wednesfield logo

Reply from IMO Car Wash - Wednesfield

Azar,

We appreciate your recommendation and are so glad you enjoyed the friendly service and great car wash! We value your positive feedback very much.

IMO Car Wash

Rated 1 out of 5 stars

Had issues with my app and staff member…

Had issues with my app and staff member was very rude and disrespectful towards me

24 April 2026
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Reply from IMO Car Wash - Wednesfield

Pam,

We regret you experienced app issues and that a staff member was disrespectful. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

Great service

Always made to feel welcome. Service is always 100% and the staff are always friendly and helpful. Our grandson came with us and the staff members were very friendly towards him and he loved it when they splashed his window!! Made the experience that bit more enjoyable for him.

21 April 2026
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Reply from IMO Car Wash - Wednesfield

Lesley Fergusson,

We appreciate your kind words! It's great to know our team made your visit enjoyable, especially for your grandson. We aim to provide a welcoming and helpful environment for everyone.

IMO Car Wash

Rated 1 out of 5 stars

wheels still dirty boot hatch dirty…

wheels still dirty boot hatch dirty and jet-wash detached my spoiler- so its going to cost me time and money to reattach it- triple foam not worth it- wont be back

15 March 2026
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Reply from IMO Car Wash - Wednesfield

customer,

We appreciate your feedback and regret that the wash quality was not satisfactory, Please can you get in touch with us directly on the following email so we can advise on this?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

Hard Working and Friendly.

My 4x4 was really dirty. Helpful and friendly staff worked hard to manually prepare the vehicle for the automated wash in atrocious weather. Auto wash was effective and the ceramic treatment left my vehicle with an excellent finish. Very good service.

20 February 2026
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Reply from IMO Car Wash - Wednesfield

Paul,

We're happy to hear that our team's hard work and the auto wash provided such a great finish for your 4x4, despite the weather. Thank you for your very positive feedback!

IMO Car Wash

Rated 2 out of 5 stars

Friendly staff but I paid £34 for…

Friendly staff but I paid £34 for inside and out while going through the machine it must of caught my front wheel on the side a curbed it. Also while doing my interior they left little bits of mud on my dashboard and tore my leather steering wheel. This was my first and last time using them.

31 January 2026
Unprompted review
IMO Car Wash - Wednesfield logo

Reply from IMO Car Wash - Wednesfield

Woody,

Thank you for leaving the review, Please can we ask that if you haven't already you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

The team are always friendly and…

The team are always friendly and helpful. Really quick service.

16 December 2025
IMO Car Wash - Wednesfield logo

Reply from IMO Car Wash - Wednesfield

Ann Pemberton,

We're happy to hear that our team's friendliness and quick service stood out to you! We appreciate your positive feedback and your time.

IMO Car Wash

Rated 5 out of 5 stars

Friendly staff do an excellent job.

Friendly staff do an excellent job.

9 December 2025
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Reply from IMO Car Wash - Wednesfield

Mrs A READ,

We appreciate you taking the time to share your positive experience. We're glad you found our staff friendly and helpful!

IMO Car Wash

Rated 5 out of 5 stars

My car was off the road for 12 months…

My car was off the road for 12 months and looking terrible. The guys here made it look brand new again. Thanks guys happy customer 😀 😊

24 November 2025
Unprompted review
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Reply from IMO Car Wash - Wednesfield

Blake Parker,

We're happy to hear that we could restore your car after it was off the road for so long. We appreciate your positive feedback and thank you!

IMO Car Wash

Rated 3 out of 5 stars

IMO HD Wash

Friendly enough but the pre-clean before going through the machine leaves a lot to be desired.

The underneath of my car was still dirty as well as the alloy wheels.

Why advertise an alloy spa when it is nothing of the sort.

10 November 2025
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Reply from IMO Car Wash - Wednesfield

Duane Gill,

We appreciate your feedback and are sorry the pre-clean and alloy spa didn't meet expectations. We'll review our processes to improve the cleaning quality. Thank you for bringing this to our attention.

IMO Car Wash

Rated 1 out of 5 stars

This place has been sloppy for months…

This place has been sloppy for months now. Zero care or customer satisfaction in mind. Take your money, do even less than before. Damage your paintwork and leave your vehicle dirtier than it went in. Question anything and you are gaslit by staff. Avoid at all costs. Now looking at several hundred pounds in paint correction.

20 August 2024
Unprompted review
Rated 1 out of 5 stars

It doesn’t clean dirty cars

Just paid £8 for my car to be cleaned - got home to realise that the roof was still really dirty - went back to ask them politely to rectify this. Was told that the machine only cleans so much and no they wouldn’t clean it again. Operatives were rude and abrupt and just handed me a piece of paper with tge customer services number. No answer from customer services - will try email. Guess you should only take a clean car to be washed at IMO!

3 April 2024
Unprompted review
Rated 5 out of 5 stars

I have been using IMO car wash for long…

I have been using IMO car wash for long time, The staff very good and helpful and there service very good and quick. My car always shine. *********

9 February 2024
Unprompted review
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Reply from IMO Car Wash - Wednesfield

Many thanks for your feedback it really is appreciated.

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