IMO Car Wash - March Reviews 19

TrustScore 3.5 out of 5

3.7

Wisbech Road, PE158HA March, GB


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Rated 5 out of 5 stars

Was the best I have ever had my car done really nice blokes mad my car look brand new I would recommend to any way fair price for a job really welll done should charge more

Rated 3 out of 5 stars

Great experience, however this time I felt that the wash did not wash the car properly as there were still debris on the paintwork from bird droppings which I thought would be washed off by the car wa... See more

Company replied

Rated 5 out of 5 stars

Customer friendly staff and a very good wash, the car isn't bad either. Pleased to be able to get the washes at a discounted rate on the Taxi App to keep my cab looking it's best.

Company replied

Rated 3 out of 5 stars

The app is very clunky and confusing. Applying a promotion is such a faff - writing down the code in one screen to then type in on another - it should be a one-click process! Then took the operator... See more

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • Wisbech Road, PE158HA, March, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

Car didn't come out clean bird shit…

Car didn't come out clean bird shit still on window screen and boot and number plate still had dirt on it this was at the march imo Cambridgeshire

6 April 2026
IMO Car Wash - March logo

Reply from IMO Car Wash - March

Jason Avory,

We appreciate your feedback and are sorry the car wasn't cleaned to our usual standards. We'll address this with our March team to ensure improvements are made.

IMO Car Wash

Rated 3 out of 5 stars

Satisfactory experience

Great experience, however this time I felt that the wash did not wash the car properly as there were still debris on the paintwork from bird droppings which I thought would be washed off by the car wash.🙁

23 March 2026
IMO Car Wash - March logo

Reply from IMO Car Wash - March

Ferdinand Becker,

We appreciate your feedback. We're sorry the wash did not meet expectations and left debris. We'll review our processes to ensure a more thorough clean in the future.

IMO Car Wash

Rated 5 out of 5 stars

Great service

Great service, and so easy too pay on line

10 March 2026
IMO Car Wash - March logo

Reply from IMO Car Wash - March

Graham Cornish,

We appreciate your feedback and are so glad you found our service great and easy to pay online. Thank you for sharing your positive experience!

IMO Car Wash

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly staff, great job!

12 March 2026
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Reply from IMO Car Wash - March

Peter Leeson,

We appreciate your kind words! We're so happy that you enjoyed our friendly staff and excellent service. Thanks for the great review!

IMO Car Wash

Rated 3 out of 5 stars

Staff smoking and always panicked when…

Staff smoking and always panicked when they have more than 2 cars to deal with, rushing about but having a cigarette at the same time. It's not the best impression it give your company. I work near them so I know they do get times when they don't have any cars in during the day so they can get their breaks in.

5 March 2026
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Reply from IMO Car Wash - March

Allan Pearce,

We appreciate you taking the time to share your observations. We're concerned about the impression given by our staff's behavior and the impact on our company's image. We will address these issues internally to ensure a more professional environment.

IMO Car Wash

Rated 4 out of 5 stars

Pretty good wash

Pretty good wash, quite a few run marks despite too wash

2 March 2026
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Reply from IMO Car Wash - March

cdb108,

We're happy you liked the wash. We regret the run marks and will review our process to improve the result. Thanks for your feedback.

IMO Car Wash

Rated 5 out of 5 stars

The march crew are excellent

The march crew are excellent. Very happy with the service.

1 March 2026
IMO Car Wash - March logo

Reply from IMO Car Wash - March

Darren Lee Thomson,

We appreciate your positive feedback and are so happy to hear that you were very satisfied with our excellent team's service!

IMO Car Wash

Rated 2 out of 5 stars

Ordered my wash through the app but…

Ordered my wash through the app but when I arrived they couldn't use the app so had to pay again

28 December 2025
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Reply from IMO Car Wash - March

Please can you get in touch with us directly on the following email so we can gather more details?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 4 out of 5 stars

Best IMO in the area

Best IMO in the area! Fantastic job!!

21 December 2025
IMO Car Wash - March logo

Reply from IMO Car Wash - March

Andy Wright,

We appreciate your positive feedback and are glad you enjoyed your experience with us. Thank you for sharing.

IMO Car Wash

Rated 5 out of 5 stars

Good job well done.

14 December 2025
IMO Car Wash - March logo

Reply from IMO Car Wash - March

RODNEY Staples,

We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it.

IMO Car Wash

Rated 3 out of 5 stars

The app is very clunky and confusing

The app is very clunky and confusing. Applying a promotion is such a faff - writing down the code in one screen to then type in on another - it should be a one-click process!
Then took the operator a couple of minutes to recognise that I’d paid.
The car wash itself seemed okay though - let’s see how long the HD protection lasts (especially at this time of year).

12 December 2025
IMO Car Wash - March logo

Reply from IMO Car Wash - March

Tony,

We appreciate your feedback and are sorry the app was not easy to use. We'll review the promotion process to simplify it. We're also addressing payment recognition delays. We hope you enjoy the car wash and its HD protection.

IMO Car Wash

Rated 5 out of 5 stars

Amazing service

Amazing service! Got a free air freshener!! Have been a few times and I love the quality do the clean!! Will do the valet package next!!

13 November 2025
IMO Car Wash - March logo

Reply from IMO Car Wash - March

Immie Crown,

We're happy to hear that you enjoyed your experience and appreciate the quality of our service. Thank you for your positive feedback, and we look forward to seeing you again!

IMO Car Wash

Rated 1 out of 5 stars

I had an ULTRA HD wash My Volvo xc40…

I had an ULTRA HD wash My Volvo xc40 was filthy when I left
I did go back and they re cleaned it by hand

16 November 2025
IMO Car Wash - March logo

Reply from IMO Car Wash - March

Graham Thornhill,

We regret that the wash was not satisfactory, and apologize that your Volvo XC40 was not cleaned well. We appreciate you bringing this to our attention.

IMO Car Wash

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, invited me into the warm office while they valeted my car as it was raining outside

27 October 2025
IMO Car Wash - March logo

Reply from IMO Car Wash - March

Brightfire,

We're glad you appreciated our team's friendliness and the comfortable experience during the rain. Thank you for your positive feedback!

IMO Car Wash

Rated 5 out of 5 stars

Customer friendly staff and a very good…

Customer friendly staff and a very good wash, the car isn't bad either. Pleased to be able to get the washes at a discounted rate on the Taxi App to keep my cab looking it's best.

26 October 2025
IMO Car Wash - March logo

Reply from IMO Car Wash - March

Ian MacFarlane,

We're happy to hear that you found our staff customer friendly and the wash very good! We appreciate you using the Taxi App to keep your cab looking its best. Thanks for your feedback.

IMO Car Wash

Rated 2 out of 5 stars

Not my problem mate.

Washed my car no problem. Went to use the on site vacuum and found it would not suck up properly so I couldn’t use it. Reported this to an attendant and was told it was the company’s. Asked for a pound back as it wasn’t working and I could try another unit. Was told as it was the company’s I would have to contact head office. Ok what’s the address: Reply just Google it.
Can I speak with the manager: Reply you’ll have to speak to head office as we don’t work here. (😳). Can you do anything to help: Reply, No we use are own hoover when we’re valeting.

It’s not the £1. It’s the Not my problem mate attitude. I’ll use BP’s care wash now. Can’t be bothered with a company that doesn’t care.

27 August 2022
Unprompted review

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