Disappointed that when I returned home I had to still clean my alloys even though I'd paid for more than a bog standard wash. I'm not sure what the actual difference is from when I have had the cheape... See more
Company replied
Location
Switch location36 Ratcliffe Gate, NG18 2JA Mansfield, GB
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Good service, reasonable prices, just water marks left after drying, needs wiping over by hand, this could be somehow improved by hanging curtains at the end of the conveyor system as you drive away.
Company replied
Quick and easy car wash, a little expensive but so is everything else nowadays. Car came out nice and clean, had a issue with seeing out windscreen for a bit as it started to rain and the rain was bea... See more
Company replied
The lads that work at Mansfield car wash are amazing they put there all into each vehicle. We had been up Northumberland and we went across the causeway to Holy island so the car was filthy with se... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
36 Ratcliffe Gate, NG18 2JA, Mansfield, United Kingdom
4.0
Great
31 reviews
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Disappointed
Disappointed that when I returned home I had to still clean my alloys even though I'd paid for more than a bog standard wash. I'm not sure what the actual difference is from when I have had the cheaper wash.
28 May 2026
Reply from IMO Car Wash - Mansfield
Rc,
We appreciate you sharing your experience. We are truly sorry the wash did not meet your expectations, especially regarding your alloys. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Good service.
Good service, reasonable prices, just water marks left after drying, needs wiping over by hand, this could be somehow improved by hanging curtains at the end of the conveyor system as you drive away.
20 May 2026
Reply from IMO Car Wash - Mansfield
Dear Mr Reid,
We appreciate your feedback on our service and pricing. We are sorry to hear about the water marks and are looking into ways to improve our drying process.
IMO Car Wash
Reply from IMO Car Wash - Mansfield
Tracey Paget,
We're so glad you enjoyed our service and found it quick and easy. Thank you!
IMO Car Wash
Reply from IMO Car Wash - Mansfield
Grant Ingle,
We regret your car remained dirty. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Reply from IMO Car Wash - Mansfield
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
As always
As always. Cant say bad things about those guys for what they do. And how hard they work just to make sure every each customer leaving with smile and happy.
Mansfield imo car wash are great
15 May 2026
Reply from IMO Car Wash - Mansfield
Baharghafoorali,
We are so happy to hear such positive feedback! It means a lot to us that our team's hard work is appreciated and that you leave with a smile. Thank you for your kind words!
IMO Car Wash
Great attention to detail with pre-wash
16 May 2026
Reply from IMO Car Wash - Mansfield
Steve B,
We're delighted you appreciated our pre-wash attention to detail. Thank you for your feedback!
IMO Car Wash
Great car wash
Very good easy to use makes it easier and more convenient to download the app and pay through the app
15 May 2026
Reply from IMO Car Wash - Mansfield
Tanya ,
Thank you for your wonderful feedback! We are so pleased to hear that our app makes your experience easier and more convenient. We appreciate your support.
IMO Car Wash
Great Value for Money
Once again, it's great value for money buying the car wash bundle. The Ratcliffe Gate car wash employees are always very friendly and helpful. Thank you 😊
11 May 2026
Reply from IMO Car Wash - Mansfield
Hey Carole,
Thank you so much for your 5-star review.
We’re thrilled to hear that you’re so satisfied with our customer service. Our team always does its best to make your visit as pleasant as possible.
We look forward to seeing you again soon!
Best regards,
Your IMO Car Wash Team 🚗✨
Waited nearly 15 mins a a que
Waited nearly 15 mins a a que, whilst to employees were messing around with someone's car for them to get it stuck and then close the car wash for maintenance which resulted in cara having to reverse out and leave, and I still havent had the car wash done even though I paid.
1 May 2026
Reply from IMO Car Wash - Mansfield
Kevin Wiesztort,
Thank you for your feedback. We regret that your wait was so long, and the car wash closed after you paid. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
As a long time customer I would…
As a long time customer I would recommend this car wash for interior and exterior. Best and resonable price. Much appreciated
10 April 2026
Unprompted review
Reply from IMO Car Wash - Mansfield
Hazhar Ibrahim,
We appreciate your long-time patronage and are so happy to hear that you would recommend our car wash for both interior and exterior services. We're glad you appreciate our reasonable prices!
IMO Car Wash
Always on smile and great job
16 April 2026
Unprompted review
Reply from IMO Car Wash - Mansfield
Carina,
We appreciate you sharing! We're so happy to hear you enjoyed your visit with us and that we did a great job.
IMO Car Wash
Quick and easy car wash
Quick and easy car wash, a little expensive but so is everything else nowadays. Car came out nice and clean, had a issue with seeing out windscreen for a bit as it started to rain and the rain was beading quite badly after wipers cleaned windscreen.
14 April 2026
Reply from IMO Car Wash - Mansfield
Mike,
We appreciate you taking the time to share your experience. We're glad your car was clean. We'll look into the windshield issue you encountered during the rain. Thanks for the feedback!
IMO Car Wash
Drying machine is awful leaves droplets…
Drying machine is awful leaves droplets all over car
13 April 2026
Reply from IMO Car Wash - Mansfield
Colin oswin,
We regret the dryer left droplets on your car. We appreciate you bringing this to our attention so we can improve our service.
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Reply from IMO Car Wash - Mansfield
colleen harwood,
We appreciate your feedback and regret that your vehicle was not properly cleaned. We will review our procedures to improve.
IMO Car Wash
Great service received every time.
Great service received every time at Mansfield’s IMO car wash.
Staff are always friendly and respectful as well being careful when handling the car.
11 March 2026
Reply from IMO Car Wash - Mansfield
artisans-uk,
We're happy to hear that you consistently receive great service at our Mansfield location. We appreciate your positive feedback regarding our staff's friendly and careful approach!
IMO Car Wash
Mansfield car wash
The lads that work at Mansfield car wash are amazing they put there all into each vehicle.
We had been up Northumberland and we went across the causeway to Holy island so the car was filthy with sea water and sand but the lads gave it a good brush and spray before it went into the wash.came out looking new.
Thank you team Mansfield
10 March 2026
Reply from IMO Car Wash - Mansfield
Glenn,
We're happy to hear the team's thorough work made your car look new after your trip! We appreciate your recognition of their dedication to each vehicle. Thank you for your positive feedback!
IMO Car Wash
Easy to use app
Easy to use app also the attendant was very thorough making sure the car was clean in all areas
6 March 2026
Reply from IMO Car Wash - Mansfield
Marc Carlisle,
We're glad you found the app easy to use and that our attendant ensured your car was thoroughly cleaned. We appreciate your positive feedback!
IMO Car Wash
Reply from IMO Car Wash - Mansfield
Ralph Danby,
We appreciate you taking the time to share your positive experience with our app and service! We are so glad you enjoyed it.
IMO Car Wash
6 🌟 if I could
6 🌟 if I could. Absolutely lovely friendly staff. Haven’t had a bad experience yet. Very helpful (& patient when I’m driving a new car and forget to turn the. automatic break off whoops. I’ve heard fab reviews about the valeting service too which I pls to try next.
1 February 2026
Reply from IMO Car Wash - Mansfield
Suzanne,
We appreciate your wonderful feedback! We're so glad to hear you consistently receive friendly and helpful service from our staff. We look forward to your valeting experience.
IMO Car Wash
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