What can I say every time I come here my car comes out looking like it just left the factory, the attention to detail is exceptional. Friendly and welcoming staff always remembering me and making me f... See more
Company replied
Location
Switch locationLeagrave Road, LU3 1RJ Luton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
26/04/2026. I paid for the Triple Foam service, but there was no soap in the machine, and no one informed us about this. I expected a nice car wash experience but this fell short. Very disappointed.
Company replied
Fast service, friendly staff who explained exactly what I should do as this was first time I was using this car wash system.
Company replied
I have been coming to this car wash for a long time. Every time I come they always deliver an exceptional service. Everyone is so friendly and welcoming. My car is always spotless. Hands down the best... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Leagrave Road, LU3 1RJ, Luton, United Kingdom
3.8
Great
39 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpfull sorted me to pay by phone…
Very helpfull sorted me to pay by phone ..brilliant will defo go back
1 May 2026
Reply from IMO Car Wash - Luton
Celia Brisland,
We're happy to hear that we were helpful in sorting out the payment by phone for you. We appreciate your feedback and look forward to seeing you again.
IMO Car Wash
Reply from IMO Car Wash - Luton
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash - Luton
Aqeel Rafiq,
We're happy to hear that you had a wonderful experience. Thank you for sharing your positive feedback with us!
IMO Car Wash
Reply from IMO Car Wash - Luton
Rajesh Desai,
We appreciate your feedback and are so glad to hear you received brilliant and excellent service to a high standard!
IMO Car Wash
Disappointed - Triple Foam service with no soap!
26/04/2026. I paid for the Triple Foam service, but there was no soap in the machine, and no one informed us about this. I expected a nice car wash experience but this fell short. Very disappointed.
26 April 2026
Reply from IMO Car Wash - Luton
ade adewunmi,
We appreciate you bringing this to our attention. We are sorry the Triple Foam service did not meet your expectations on the date mentioned. Please contact us directly via email.
IMO Car Wash
Great helpful staff and great car wash…
Great helpful staff and great car wash as my came out shining
25 April 2026
Reply from IMO Car Wash - Luton
tasleem Aslam,
We appreciate your positive feedback! We're so glad to hear that our staff was helpful and that your car came out shining.
IMO Car Wash
A very quick wash
A very quick wash, and an inadequate dry. I will be going back to hand car washes which are much more thorough and not any more expensive.
24 April 2026
Reply from IMO Car Wash - Luton
Mr Gandhi,
We appreciate your feedback. We regret that the wash and dry were not up to your standards. We'll review our processes to improve our service quality.
IMO Car Wash
What can I say every time I come here…
What can I say every time I come here my car comes out looking like it just left the factory, the attention to detail is exceptional. Friendly and welcoming staff always remembering me and making me feel welcome. Their valeting services are top tier and need to be recognised for their work can’t recommend these guys enough.
24 April 2026
Unprompted review
Reply from IMO Car Wash - Luton
Mergim Breca,
We're happy to hear your car looks factory-fresh after visiting us! It's great to know you appreciate the team's attention to detail and find them welcoming. We appreciate your high recommendation of our valeting services.
IMO Car Wash
Fast service
Fast service, friendly staff who explained exactly what I should do as this was first time I was using this car wash system.
21 April 2026
Reply from IMO Car Wash - Luton
customer,
We're glad to hear that our staff provided a friendly and helpful introduction to our car wash system! We appreciate you taking the time to share your positive experience.
IMO Car Wash
Reply from IMO Car Wash - Luton
Gaz Ali,
We appreciate you pointing out our staff's hard work. We'll look into the equipment issues you mentioned to ensure things are running smoothly.
IMO Car Wash
They offer great service
They offer great service. Treat there customers so nicely.
18 April 2026
Unprompted review
Reply from IMO Car Wash - Luton
Nav Preet,
We appreciate your positive feedback! It's wonderful to know our team treats customers well and provides excellent service. Thank you!
IMO Car Wash
Today i went from imo car wash luton
Today i went from imo car wash luton
I got fanstaic service from staf
I recommend to all please go there for wash your car
18 April 2026
Unprompted review
Reply from IMO Car Wash - Luton
Narinder Singh,
We're happy to hear that you had a fantastic service experience at our car wash. We appreciate your recommendation and are grateful for your positive feedback!
IMO Car Wash
I have been coming to this car wash for…
I have been coming to this car wash for a long time. Every time I come they always deliver an exceptional service. Everyone is so friendly and welcoming. My car is always spotless. Hands down the best car wash!
17 April 2026
Unprompted review
Reply from IMO Car Wash - Luton
Katerina,
We're delighted to hear that you consistently receive exceptional service and that our team's friendliness makes you feel welcome. We're glad your car is always spotless! Thank you for the positive feedback.
IMO Car Wash
Great car wash
Always very professional- shame how some drivers enter via the exit and I nearly witnessed an accident on my last visit as a car was leaving the wash and car that was behind me shot in to get in front of me- not bothered about that, but it could have been me leaving the wash- some of the staff didn’t understand when i explained and just shrugged their shoulders( language barrier)
12 April 2026
Reply from IMO Car Wash - Luton
Dermot O'Neill,
We appreciate your positive feedback regarding our team's professionalism. We regret to hear about the incident you witnessed with drivers using the exit and the communication issue. We will address the traffic flow concern and work on improving staff communication to prevent similar situations. Thank you for bringing this to our attention.
IMO Car Wash
I’m so happy use they service because…
I’m so happy use they service because they always do the best job 😊
6 April 2026
Unprompted review
Reply from IMO Car Wash - Luton
Vivien Csurko,
We appreciate you choosing our service! We're so glad to hear you're happy with the excellent job we consistently provide. Thanks for your feedback.
IMO Car Wash
I got a very good service from this car…
I got a very good service from this car wash
All the staf members are treated very impressive way . This is the best car wash in the Luton
5 April 2026
Unprompted review
Reply from IMO Car Wash - Luton
Inderpal singh,
We're happy to hear that you had a very good experience at our car wash in Luton! It's wonderful to know that you were impressed with our staff. Thank you for your feedback.
IMO Car Wash
Is one of the best car wash on luton…
Is one of the best car wash on luton they are so good at their work nothing to say more but best one on luton
4 April 2026
Unprompted review
Reply from IMO Car Wash - Luton
Bani G,
We appreciate you letting us know about your experience! We're happy to hear you think we are one of the best car washes and that you are pleased with our work.
IMO Car Wash
Best car wash luton
I can’t recommend these guys highly enough. They work so hard and do a beautiful job every time. I never go anywhere else. If they miss something they are quick to fix it. They did say it was better to have a valet done in the daylight in case they missed anything Another top job wash and valet today guys. Thank you!
4 April 2026
Unprompted review
Reply from IMO Car Wash - Luton
Dony Bobi,
We appreciate your kind words! It's great to hear that you consistently have a wonderful experience with our services. We're happy our team's dedication and attention to detail meet your expectations. Thank you!
IMO Car Wash
Didn’t even remove bird poo
3 April 2026
Reply from IMO Car Wash - Luton
Many Thanks for your review. Please contact us via our website so that we can investigate further.
Good car wash strongly recommended
Good car wash strongly recommended
Car looked brand new
3 April 2026
Unprompted review
Reply from IMO Car Wash - Luton
Bes,
We're happy to hear you strongly recommend our car wash! It's great to know your car looked brand new afterward. Thank you for your positive feedback!
IMO Car Wash
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.