I did purchase online right before getting service at 5pm on 26th Apr at location close to Holiday Inn Coventry hotel, but they refused to wash as they just cloesed at 5pm. I explained to the guy th... See more
Company replied
Location
Switch locationBrade Drive, CV2 2PN Coventry, GB
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I downloaded a payment onto the app the day before and on visiting the IMO Car Wash at ASDA Walsgrave, Coventry. On scanning the code it would not accept it and they tried twice, so I had to pay for i... See more
Company replied
I love taking my car to get her washed. My car loves me taking it there to get her washed. If my car could talk, it would also say how polite the chaps are. My MGS5 would also say that she loves h... See more
Company replied
Extremely pleasant staff who do a great pre wash. Auto wash seems to reach into all the corners and crevices of my vehicle but I guess that would be vehicle dependant.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Brade Drive, CV2 2PN, Coventry, United Kingdom
3.9
Great
43 reviews
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The IMO branch with a dedicated and committed staff team.
The staff are professional in their conduct and go about their work with commitment and dedication.
27 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great…
Extremely pleasant staff who do a great pre wash. Auto wash seems to reach into all the corners and crevices of my vehicle but I guess that would be vehicle dependant.
26 May 2026
Reply from IMO Car Wash - Coventry (ASDA)
Dave Kenyon,
We're so glad to hear you found our staff pleasant and appreciated the pre-wash! It's great that our auto wash reached all areas of your vehicle. Thank you for your positive feedback!
IMO Car Wash
The staff in attendance were polite
The staff in attendance were polite and efficient. I use this site regularly for washing my car.
23 May 2026
Reply from IMO Car Wash - Coventry (ASDA)
Edward Palusinski,
We're so glad to hear you appreciate our polite and efficient staff! Thank you for your continued loyalty.
IMO Car Wash
Payment on app not working
I downloaded a payment onto the app the day before and on visiting the IMO Car Wash at ASDA Walsgrave, Coventry. On scanning the code it would not accept it and they tried twice, so I had to pay for it and now I have to wait up to a week to get my refund. It's funny how you pay for something instantly but when you are reimbursed by the company it takes up to a week. Also I have been making you aware that only one of the wheel brushes on the offside what's working and I have now noticed that you have taken them both out and there is no wheel brushes as you go through the car wash.
9 May 2026
Reply from IMO Car Wash - Coventry (ASDA)
Robert Ayres,
We regret you experienced issues with the app payment and the wheel brushes at the car wash. We appreciate you making us aware of these issues. We will investigate the payment issue and the status of the brushes to improve our service.
IMO Car Wash
If my car could talk 😉
I love taking my car to get her washed.
My car loves me taking it there to get her washed.
If my car could talk, it would also say how polite the chaps are. My MGS5 would also say that she loves having her back washed with the brush just before she goes into the lovely machine.
So literally the bottom line is that this place is cleaning up on the competition.
See what I did there 😀
11 May 2026
Reply from IMO Car Wash - Coventry (ASDA)
Hey Tony,
Thank you so much for your review! 😊
We're so glad you had a great experience and that our products and service met your expectations. See you next time—we look forward to seeing you! 🚗✨
Best regards,
Your IMO Car Wash Customer Service Team 🌟
Very good car wash 👍🏻
5 May 2026
Reply from IMO Car Wash - Coventry (ASDA)
Dan,
We appreciate your positive feedback! We are so glad you were pleased with our car wash service. Thank you for your time!
IMO Car Wash
Reply from IMO Car Wash - Coventry (ASDA)
JEANETTE TAYLOR,
We appreciate you sharing that you think we are truly great; we are so happy you were pleased with our services!
IMO Car Wash
Reply from IMO Car Wash - Coventry (ASDA)
Robert Bell,
We're happy you found our service great, clean, and a valuable investment. Thank you for your positive feedback; we appreciate it!
IMO Car Wash
Spent money for no service
I did purchase online right before getting service at 5pm on 26th Apr at location close to Holiday Inn Coventry hotel, but they refused to wash as they just cloesed at 5pm. I explained to the guy that I needed to get car wash on that day and couldn't come next day, but refused.
I don't understand why they refused or why online purchasing system allowed me to purchase where I cannot get the service.
I just purchased with no service.
26 April 2026
Reply from IMO Car Wash - Coventry (ASDA)
Hideki,
We regret that you were unable to get your car wash after purchasing it online. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Haven’t used here in a while but you’re…
Haven’t used here in a while but you’re alloy spa wheel foam is still not working, I think this must have been broken for over a year now. The conveyor was turned up to a very fast speed that my car wasn’t properly dried
24 April 2026
Reply from IMO Car Wash - Coventry (ASDA)
Stewart Smith,
We appreciate you bringing these issues to our attention. We regret that the alloy spa wheel foam is still not working and that the conveyor speed affected your car's drying. We will investigate these problems.
IMO Car Wash
Stopped halfway through
16 April 2026
Reply from IMO Car Wash - Coventry (ASDA)
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash - Coventry (ASDA)
David Apps,
We appreciate your positive feedback! We are so happy to hear that our car wash left your vehicle nice and clean. Thank you for your review!
IMO Car Wash
I like how convenient it was but also…
I like how convenient it was but also missed lots.
21 March 2026
Reply from IMO Car Wash - Coventry (ASDA)
Please Contact Us via our Website so that we can investigate this further.
Reply from IMO Car Wash - Coventry (ASDA)
MANU JOSE,
We regret the marks on the pillars. We'll look into this and work to improve our quality checks. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Really friendly but didn’t do a good…
Really friendly but didn’t do a good job and still dirty
14 March 2026
Reply from IMO Car Wash - Coventry (ASDA)
customer,
We appreciate your feedback and time. We're sorry our service was not satisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Reply from IMO Car Wash - Coventry (ASDA)
J JENN,
We appreciate your positive feedback! We're so glad you found our service easy and efficient, and that you enjoyed the wash.
IMO Car Wash
Efficient and Quick
It's quick the workers are very efficient and polite takes no time at all
2 March 2026
Reply from IMO Car Wash - Coventry (ASDA)
Michelle Stones,
We appreciate you taking the time to share your feedback! We're so happy to hear that you found our team efficient and polite, and that your visit was quick.
IMO Car Wash
Lovely job and really lovely people
Lovely job and really lovely people
23 February 2026
Unprompted review
Reply from IMO Car Wash - Coventry (ASDA)
Paige Wilks,
We appreciate your feedback and are so happy to hear that you received a lovely service from our lovely people!
IMO Car Wash
As we entered car wash we noticed one…
As we entered car wash we noticed one that f the wheel wash brushes wasn't working
Only one side wheels got washed
31 January 2026
Reply from IMO Car Wash - Coventry (ASDA)
Michelle Barford,
We appreciate you bringing the malfunctioning wheel wash brush to our attention. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Reply from IMO Car Wash - Coventry (ASDA)
Thank you very much for your positive feedback. We truly appreciate your trust and are glad you’re satisfied.
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