Relatively cheap in line with most scratch and shines, the body came out relatively well however the drying process is poor the sides of the car were especially wet. Worst of all however were the whee... See more
Company replied
Location
Switch location77 Walsall Road, WS11 0HP Cannock, GB
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Car wash itself was very good, but I do think the pre wash could have been better, a quick rub of a brush in certain areas in my opinion does not account for a pre wash. Half my windscreen was missed.... See more
Company replied
System worked properly. Pre-paid ticket was an easy way to pay. Vehicle washed etc - good result.
Company replied
So easy to book and pay through the app on arrival the staff are always very friendly and work extremely efficiently to get cars through the wash always paying particular attention to the pre- wash pr... See more
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Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
77 Walsall Road, WS11 0HP, Cannock, United Kingdom
3.5
Average
39 reviews
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Relatively cheap in line with most…
Relatively cheap in line with most scratch and shines, the body came out relatively well however the drying process is poor the sides of the car were especially wet. Worst of all however were the wheels, significant amount of brake dust not cleaned off. Obviously the machines cannot get into the nooks and crannies. I did not expect a stella clean but nevertheless still quite a lot missed. Average at best clean however easy and not much hassle compared to other options.
17 May 2026
Reply from IMO Car Wash - Cannock
Alex Hubbard-Palmer,
Thank you for your feedback regarding your recent wash. We are sorry to hear that the drying process and wheel cleaning did not meet your expectations. We are reviewing our procedures to ensure a more thorough clean, especially for wheels and drying.
IMO Car Wash
System worked properly
System worked properly. Pre-paid ticket was an easy way to pay. Vehicle washed etc - good result.
14 May 2026
Reply from IMO Car Wash - Cannock
Alun Thomas,
We're so glad our system worked well and the pre-paid ticket made payment easy for you! We appreciate your positive feedback.
IMO Car Wash
Brilliant wash really pleased
Brilliant wash really pleased. But the attendant needs to speak to me if he wants me to do something.
12 May 2026
Reply from IMO Car Wash - Cannock
Sarah Wiggin,
We're happy to hear you were pleased with the wash. We appreciate your feedback regarding communication and will address this with our team.
IMO Car Wash
Brilliant job on the car but the inside…
Brilliant job on the car but the inside of my wheels were still dirty
4 May 2026
Reply from IMO Car Wash - Cannock
Louis Kelley,
We appreciate your feedback. We'll focus on improving our wheel cleaning service to make sure the insides are spotless next time.
IMO Car Wash
Reply from IMO Car Wash - Cannock
Emma March,
We appreciate your review and are so glad you were pleased with our good service and the cleanliness of your car!
IMO Car Wash
Reply from IMO Car Wash - Cannock
Philippa Dawson,
We appreciate your positive feedback and are so glad you were happy with our service and the thoroughness of the wash!
IMO Car Wash
Car wash still filthy after
Car wash still filthy after, not dried at all with waterspots all over it
2 May 2026
Decent car wash.
Car wash itself was very good, but I do think the pre wash could have been better, a quick rub of a brush in certain areas in my opinion does not account for a pre wash. Half my windscreen was missed.
25 April 2026
Reply from IMO Car Wash - Cannock
MARC,
We appreciate your feedback and are glad you liked the car wash. We're sorry the pre-wash wasn't up to par, and we'll review our process to ensure better coverage in the future. Thanks for bringing this to our attention.
IMO Car Wash
Reply from IMO Car Wash - Cannock
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash - Cannock
Dave A,
We appreciate your positive feedback! We are so glad you found our car wash great and hassle-free. Thank you for your time!
IMO Car Wash
Skirts of the car not cleaned.
11 April 2026
Reply from IMO Car Wash - Cannock
David,
We regret the skirts of the car were not cleaned to your satisfaction. We'll address this to improve our service.
IMO Car Wash
Efficient friendly service
So easy to book and pay through the app on arrival the staff are always very friendly and work extremely efficiently to get cars through the wash always paying particular attention to the pre- wash procedures. I would happily recommend this IMO Car Wash to anyone.
6 April 2026
Reply from IMO Car Wash - Cannock
Mr Reynolds,
We're happy to hear booking and payment were easy through the app. We appreciate your kind words regarding our team's efficiency and attention to detail. We appreciate your recommendation!
IMO Car Wash
Ceramic XTR is a scam
Ceramic XTR is a scam. My car was looking like shit after the wash. Is a common drive through wash. I can boldly say Top Wash option in BP stations which is about £7 is better than £21 ceramic xtr option in IMO car wash. I need my refund for the other 3 slots which I am not going to use. I am not stepping a foot there again. Total scam, saying you will get a ceramic protection which can last about a month meal while you are just doing a normal drive through car wash
4 April 2026
Reply from IMO Car Wash - Cannock
Many Thanks for your review. Please contact us via our website so that we can investigate further.
It was ok but hasn’t cleaned my car…
It was ok but hasn’t cleaned my car very well. The wheels weren’t very clean and neither was the roof and there were still dirty spots around the vehicle. I thought as I bought one of the higher packages it would be a better standard wash.
When I asked the man working here about it he said that it’s not going to clean it properly as it’s not a hand car wash.
It’s done an ok job but considering you can get a hand car wash done a lot better at a similar price I would probably be inclined to stick with the hand car wash from now on.
2 April 2026
Reply from IMO Car Wash - Cannock
customer,
We appreciate you sharing your experience. We're sorry to hear that our higher-tier wash package didn't meet your expectations, especially regarding wheel and roof cleanliness. We'll review our wash process to improve the standard of cleaning. Please contact us directly with more details.
IMO Car Wash
So easy to get a pack of wash vouchers…
So easy to get a pack of wash vouchers and at a discount.
My local place always do a great job.
28 March 2026
Reply from IMO Car Wash - Cannock
Mr S Mattocks,
We appreciate you sharing your experience! We're happy to hear that it was easy to get a pack of wash vouchers and that your local car wash does a great job.
IMO Car Wash
There is not wheel wash at the cannock…
There is not wheel wash at the cannock branch and when I got home there was water marks all over the car.
22 March 2026
Reply from IMO Car Wash - Cannock
Lee Gallear,
We appreciate your feedback and regret that the Cannock branch lacks a wheel wash, leading to water marks. We'll address this to improve our service.
IMO Car Wash
Car wash out of spray
Car wash out of spray, attendant unhelpful and wouldn’t act on fault
20 March 2026
Reply from IMO Car Wash - Cannock
Please contact us via our website to investigate further.
Can was still grubby when left and the…
Can was still grubby when left and the car wash damages the indicator light on the door mirror
17 March 2026
Reply from IMO Car Wash - Cannock
Customer,
We appreciate your feedback and we are sorry your car wasn't clean. Damage to your indicator light is concerning. Please email us, so we can assist.
IMO Car Wash
Reply from IMO Car Wash - Cannock
customer,
We regret that the service did not meet your expectations. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Pre hand wash was non existent
Pre hand wash was non existent
Car came out still with dirt patches
Not impressed as it was Ultra HD clean at £15!!
1 March 2026
Reply from IMO Car Wash - Cannock
Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk
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