Proceed with caution
Proceed with caution — what's promised is not what's delivered.
Before signing, the company makes a strong first impression. Their marketing materials — videos, website, and social media — project a highly professional, friendly, and efficient organisation. Communication feels smooth and reassuring, and there's a clear tendency to tell buyers exactly what they want to hear.
What I later discovered is that their sales consultants are freelancers paid on commission per sale. That context matters when evaluating the advice and assurances you receive.
In my case, I was led to believe I was purchasing the last available two-bedroom apartment. I later found out that this so-called two-bedroom unit is identical in size and square footage to the one-bedroom apartment next door — a significant misrepresentation.
Pre-signing promises and post-signing reality are two very different things. The finished apartment falls well short of the premium standard their marketing suggests — the construction and finishing quality simply does not match what the videos and brochures lead you to expect. To give a concrete example: in my ensuite bathroom, the toilet has been placed directly in the path of the entrance, obstructing the doorway.
My strong advice: ensure that every verbal agreement and commitment made during the sales process is documented, confirmed in writing, and signed by both parties before you sign any contract.