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ImagineArt Reviews 

1,223
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 667 reviews, reviewers had a great experience with this company, often pointing out the incredible potential of the creative tools. Customers appreciate the clean interface and the very impressive variety of artificial intelligence models accessible together in a single convenient location. People frequently mention that the platform generates stunning image quality, smooth video output, and consistently detailed visual results without requiring complicated descriptions. However, some people mentioned concerns regarding credit usage transparency, subscription costs, and credits expiring without being carried forward to the following month. Consumers also noted that certain prompts encounter unexpected content restrictions or completely fail to follow precise instructions during the generation process.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the clean, intuitive... See more

Product

People report positive experiences with the product, highlighting its great quality and impressive results.... See more

Artificial intelligence

Consumers find artificial_intelligence to be a powerful and user-friendly hub for image and video creation.... See more

Website

Users describe ambiguous interactions with website features, marked by sharply divided opinions. While some... See more

Quality

Reviewers highlight positive aspects of quality, expressing appreciation for the great product and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is a really beautiful site that brings satisfactory and quality results. Only that very often the cost of AI models varies, from costing little to costing a lot. Also, sometimes I have access probl... See more

Company replied

Rated 3 out of 5 stars

I tried making a children’s book with illustrations. The consistency of the character image was not good at all. Then it kept asking me to purchase more credits within the app to finish the project .... See more

Rated 3 out of 5 stars

The amount of different AI you have access to is nice, however the censorship is insane. The smallest detail and the AI is like flagged for inappropriate content. It does this on normal things by the... See more

Company replied

Rated 5 out of 5 stars

Hi team, I’ve been using ImagineArt for 2 years now, and for me it is one of the most impressive, complete, and incredible platforms out there. I truly love it. It is powerful, ergonomic, easy... See more

Company replied


Company details

  1. Software Company
  2. Art Studio
  3. Film and Video Producer
  4. Photo Lab
  5. Video Editing Service
  6. Video Production Service

Written by the company

ImagineArt is an all-in-one generative AI creative suite designed to empower creators of all skill levels to produce professional-quality images, videos, music, and more, simply by describing their ideas in text prompts. It brings together the power of multiple advanced AI models into a single, seamless dashboard, allowing users to move effortlessly between image generation and video creation without needing any technical expertise. Beyond its core creative tools, ImagineArt offers a “Personalize Character” feature that lets users design their own custom characters using multiple reference images, adding a unique, personal touch to their projects. The platform also includes an extensive library of image and video presets, enabling users to generate their desired results with minimal effort while still retaining full creative control. For those seeking precision, ImagineArt provides customization options, such as aspect ratio, resolution, and CFG scale adjustments, allowing creators to fine-tune every detail of their output. Its intuitive interface ensures a smooth creative experience, whether you’re a professional designer, a content creator, or someone simply exploring AI-powered creativity. Accessible through web browsers and mobile apps on both Android and iOS, ImagineArt delivers creative freedom on any device. Users can refine, upscale, or remix their creations for a wide range of purposes -from personal projects and social media visuals to professional marketing campaigns and multimedia productions - making ImagineArt a truly comprehensive and next-generation platform for creative expression.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,223)

714 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My First Choice When Creating.

The platform offers a lot of different AI models and I still have a lot to learn, but I find the UI easy to navigate and informative. The overall experience has been great.

10 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Garth, thank you for the 5-star review and for making ImagineArt your first choice! We're glad the UI feels easy to navigate, and don't worry, there's always something new to explore. Be sure to check out our tutorials section to help you get the most out of all the models and features. Happy creating!

Rated 5 out of 5 stars

Excellent

Excellent, I am an AI Cinematographer & AO Film Director and a Coach based in India. I use only ImagineArt Workflow for my Commercial Film Productions

1 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi VAGPE, thank you for the 5-star review! It's incredible to know that ImagineArt Workflow is powering your commercial film productions. Having professional cinematographers and directors like you trust our platform for their work is truly inspiring. We're excited to keep building tools that support creators at every level. Happy creating!

Rated 5 out of 5 stars

Imagine.art is hands down one of the…

Imagine.art is hands down one of the best AI image generators I've used lately. The results are consistently high-quality, and the prompt accuracy is fantastic. I love how easy it is to navigate the site and experiment with different styles. Whether you're a professional creator or just having fun, this tool delivers amazing results every time. 5 stars!

13 February 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Geminiplan, thank you for the glowing 5-star review! It's great to hear that you're impressed with the quality, prompt accuracy, and ease of navigation. We work hard to make sure the platform delivers for both professionals and hobbyists alike. Lots more exciting updates ahead. Happy creating!

Rated 3 out of 5 stars

Not a bad AI platform, but not a good one either

Not a bad AI platform, but not good either. It gives you access to many of the more popular image and video platforms. A lot of different companies do this, so the question is, what does ImagineArt do differently to earn your bucks? Not much honestly. The UI is lousy and sometimes hard to navigate through. The site crashes constantly. The worst part is getting a notification every time you go to use the site about some 'Deal' they are running. Every time! I'm literally paying for the service, why am I getting fed ads to the site??? I've tried to address this with the site admins and have heard nothing back from them. On the positive side, the site doesn't cost a lot. You do get a lot of bang for your buck. Videos and images render quickly and you can have a lot going on in the background. But is this site better than others that offer the same services? No.

Update! A day after I left this review, ImagineArt responded with a well thought out and detailed response. I greatly appreciate this! I'm a huge fan of a company that can take a review like mine, listen to my gripes, and make suggestions that can make the user experience better. Thank you ImagineArt! I'll see you soon!

7 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi HD Creative Team, thank you for the honest and detailed feedback. We appreciate you taking the time to share both the positives and the areas where we need to improve.

We're glad you recognize the value, fast rendering, and the ability to run multiple generations in the background. Those are things we've worked hard on.

Regarding your concerns, here's where we stand:

On the UI and navigation, we're actively working on a refreshed experience to make things cleaner and easier to navigate. Your feedback reinforces that this is a priority.

On site crashes, this isn't the experience we want anyone to have. We'd love to know more about when and where you're seeing these crashes. If you can share details with us at support@imagine.art, our engineering team will investigate.

On the promotional notifications, we hear you. As a paying subscriber, you shouldn't feel like you're being bombarded with deal notifications. We'll pass this feedback directly to our product team to rethink how we handle notifications for existing subscribers.

On not hearing back from the team, we sincerely apologize. That's not acceptable and we want to make it right. Please reach out to us at support@imagine.art with the subject line "Trustpilot Follow-Up" and we'll make sure you get a prompt response this time.

We're committed to earning your trust and would love the chance to change your mind. Thank you for sticking with us.

Rated 5 out of 5 stars

My experience with Imagine Art has been…

My experience with Imagine Art has been positive. The platform is modern, well-designed, and very easy to use, making the creative process smooth and efficient for both beginners and more advanced users. What stands out the most is the quality of the models, the speed of generation, and the impressive range of creative possibilities the platform offers. The results are often visually striking, and the overall experience leaves the impression of a serious and highly capable AI tool.

I would especially like to praise the website and its models for their usability, consistency, and strong performance. Imagine Art has clearly invested a lot into building a platform that helps users achieve high-quality visual results quickly and effectively. The models interpret prompts very well and deliver outputs that can be both artistic and highly practical, which is a major advantage.

As a constructive suggestion for future improvement, I believe it would be very useful to add more optional tools directly on the platform, such as a DENOISE feature that could be turned on or off so the system can automatically clean up the image when needed. It would also be helpful to include a tool for reducing or correcting visual artifacts. A good example of this kind of flexible control can be seen in the VEO3 model, where users can enable or disable sound depending on their needs. Similar toggle-based options for image cleanup and artifact correction would make the platform even stronger and more versatile.

In addition, although the current results are already very impressive, I believe there is still room for further improvement in realism, especially for users aiming for the most lifelike outputs possible. Continued refinement in that area would elevate the platform even more.

Overall, Imagine Art is an excellent platform with outstanding models, strong functionality, and huge creative potential. Despite a few suggestions for future enhancements, my overall impression is extremely positive, and I would highly recommend it to anyone looking for a reliable and innovative AI art platform.

Miloš Knežević

8 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Miloš, wow, thank you for such a detailed and thoughtful 5-star review! It's incredibly motivating for our team to hear that you're enjoying the platform, the model quality, and the speed of generation.

Your suggestions around a denoise toggle and artifact correction tools are excellent ideas. We're always looking for ways to give users more control over their outputs, and this kind of constructive feedback is exactly what helps us shape our roadmap. We've shared your suggestions with the product team.

Improving realism is also a key focus area for us, and you can expect continued progress on that front with upcoming model updates.

Thank you for the recommendation and for being part of the ImagineArt community. We're excited to keep building something great with users like you. Happy creating!

Rated 2 out of 5 stars

Pauses and causes sytem failure

It is great for generating content and provides decent gererations. But it stalls, pauses my whole PC system and sometimes causing a full browser restart

8 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Mixi, thank you for your feedback and glad to hear you're enjoying the quality of generations on ImagineArt!

We're sorry to hear about the stalling and browser restarts you're experiencing. This typically happens when the browser's memory or GPU resources are under heavy load - especially with multiple tabs open or on systems with limited RAM. A few things that can help:

• Try closing unused tabs while generating
• Use Chrome (latest version) for best performance
• Clear your browser cache periodically

That said, we'd love to look into your specific case further. Could you reach out to us at support@imagine.art with your device specs and browser version? We want to make sure this gets resolved for you.
We're always working on optimizing performance, and your feedback helps us improve. We hope to earn a higher rating from you once things are running smoothly!

Rated 5 out of 5 stars

it would be possible to add a button…

it would be possible to add a button where users can download ALL their images in BULK. for as long as you have been in business, i cant believe this does not exist at all on your website. please please please add this.

There seems to be an annoying pop-up hover effect every time your cursor simply "hovers" over the side panel buttons. it is quite annoying. perhaps add a slightly longer delay to this?

Apart from that, everything else is perfect. absolutely perfect and the experience has been alright. SO thank you to everyone especially THE DEVS...

(UPDATED!)
GREAT NEWS!!!! BULK DOWNLOADS ARE NOW AVAILABLE!!!!

ImagineArt just dropped their latest model ImagineArt 2.0 and it is solid in terms of the realism. VERY happy with this new model and update too. It even has secret capabilities which i wont share because it is THAT GOOD!!!

7 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Lore Master, thank you so much for the kind words - we'll make sure the dev team sees your shoutout!

Great news - bulk download is actually already available! Simply right-click on any image in your gallery, and you'll enter selection mode. From there, you can select all the assets you'd like and download them in bulk. We hope that makes your workflow much easier!

Regarding the hover pop-up on the side panel buttons - that's really useful feedback. We'll pass this along to the team to look into adding a slight delay so it feels less intrusive.

It means a lot that you find the overall experience perfect. If the bulk download feature works well for you, we'd truly appreciate it if you'd consider updating your rating - it helps us a lot as a growing platform. Thanks again for being part of the ImagineArt community!

Rated 5 out of 5 stars

straight forward to use

straight forward to use. Everything works as it should.

7 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi John, thank you for the 5-star review! We're glad to hear everything is working smoothly for you. If you ever need help or have suggestions, don't hesitate to reach out. Happy creating!

Rated 5 out of 5 stars

So far I have enjoyed that there are lots of options.

*I have updated my review in the knowledge that I CAN hide my prompt. I love that I can do so and that makes me feel confident in posting my works. So far I have enjoyed that there are lots of models to choose from and the grid layout for when I create. I also love the support and help from the Discord community. I haven't been very social as far as interacting but I feel comfortable there. I haven't been using Imagine for very long, but I hope to really get more acquainted with it and the community. I only see good things so far.

31 March 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Twisted Whispers, thank you for the wonderful review and welcome to the ImagineArt community! We're so glad you're enjoying the variety of models and the grid layout.

We wanted to clear up a concern about prompts. When you publish to the community, your original prompt is never shared. What others see is an auto-generated description created by our system that briefly describes what the image looks like. So your creative process and exact prompts always stay private! We hope that puts your mind at ease and encourages you to share more of your work with the community.

It's great to hear you're enjoying the Discord community as well. Don't hesitate to jump in more whenever you're ready, it's a really welcoming space.

If you ever have any other questions or concerns, feel free to reach out to our support team. We'd also really appreciate it if you'd consider updating your rating now that the prompt concern is resolved. Thank you for being here!

Rated 5 out of 5 stars

Great customer service

I just finished a call with Shahzaib from customer service, and he was incredibly patient and kind. I was dealing with a billing issue, and he provided the perfect guidance to help me resolve it quickly and efficiently. I truly appreciate his professionalism and exceptional assistance—thank you, Shahzaib!

6 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Tara, thank you so much for the 5-star review! We're thrilled to hear that Shahzaib was able to help you resolve your billing issue quickly. We'll make sure he sees your kind words, it really means a lot to the team. If you ever need anything in the future, don't hesitate to reach out to us at support@imagine.art. Happy creating!

Rated 5 out of 5 stars

Great website voor AI generating

Great website voor AI generating. Many models for Images and video's are available in here. Also an AI Agent that can help you making ideas or generations

5 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Minouche, thank you for the 5-star review! We're glad you're enjoying the variety of models for both image and video generation, and that the AI Agent is helping with your creative process. We have a lot more exciting updates coming soon, so stay tuned. Happy creating!

Rated 1 out of 5 stars

refund denied - poor and disrespectful customer support

[MUST READ: 2 Emails Attached Below]
Charged without clear consent.
Requested a refund the same day (within policy), never used the service. Instead of addressing the refund request, they pushed a downgrade, then denied the refund and blamed me.
Very poor and unprofessional support. Avoid.

The tone of the response was disrespectful and inappropriate for customer support.
-----------
[Email 1] Fati** from ImagineArt

Hi there,

Thank you for reaching out and we're sorry to hear about the confusion with your subscription plan!

We'd like to offer you a downgrade of your current plan to a monthly subscription instead. This way, you wouldn't lose access to the service and the transition would be much smoother for you.

Would you like us to go ahead with the downgrade? Please let us know and we'll get that sorted for you right away!
--------------------
[Email 2] Fati** from ImagineArt

Hi there, Thank you for reaching out. I hope you are doing well! We'd like to clarify that at no point did we activate or alter any plan on your account. Your subscription was originally activated by you, and as accidental purchases are not covered under our Refund Policy, the downgrade offer we extended was purely a goodwill gesture on our part.

We are unable to action any changes until we receive your confirmation, which means your previous plan remains intact exactly as it was, nothing has been changed on our end.

We genuinely want to help find the best resolution for you and we appreciate your patience throughout this process.

2 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Jella, we're truly sorry to hear about your experience. This is not the level of service we strive to provide, and we take your feedback very seriously.

We understand how frustrating it must be to feel unheard, especially when reaching out for something as straightforward as a same-day refund request with zero credits used. No customer should ever feel disrespected or talked down to, and we sincerely apologize if that was your experience.

We want you to know that we are committed to resolving this for you, whatever it takes. Please reach out to us directly at support@imagine.art with the subject line "Trustpilot Follow-Up" so we can escalate this to our senior support team and get this sorted for you as quickly as possible.

Your experience matters to us, and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Video generating result sometimes failed

Okay, after update the apps, and with new update on web my problem seems fixed (the failed video generation).

2 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Andreas, thank you for your feedback and for trying out our video generation models!

Regarding the video failing when you switch tabs, this actually shouldn't happen at all. Our video generation runs on our servers and is completely seamless, so changing tabs or even closing the browser should not affect your video generation. It sounds like there might be something specific going on with your setup that we'd love to look into.

Could you please reach out to us at support@imagine.art with details about the issue? Our team will make sure to get this sorted for you right away. And once everything is working smoothly, we'd really appreciate it if you could update your review to 5 stars. It means a lot to us!

Rated 5 out of 5 stars

Great models workflow is amazing just…

Great models workflow is amazing just hard to use on mobile as My ability to use laptop at work is limited

16 March 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Eddie, thank you for the 5-star review! We're glad you're loving the models and workflow. We totally understand the need for a solid mobile experience, and we're continuously working on making ImagineArt smoother and more intuitive on mobile devices. Your feedback helps us prioritize that. If you ever need any help, feel free to reach out at support@imagine.art. Happy creating!

Rated 5 out of 5 stars

One Suite for Pro AI-Powered Visual Designer

With ImagineArt, I can create any visuals (image or video) in one place, especially the Workflow feature. It really helps me to work better and faster to do my daily task as a visual designer. Thank you, ImagineArt... 😊🙏

1 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Lukman, thank you for the amazing 5-star review! It's awesome to hear that ImagineArt is helping you in your daily work as a visual designer. The Workflow feature is one of our favorites too, and we have a lot of exciting improvements coming to make it even more powerful. Thank you for being part of the ImagineArt community, and happy creating!

Rated 4 out of 5 stars

The diversity of tools and the…

The diversity of tools and the community that they have amassed. The platform is easy to use, and the results are consistent.

2 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Alwyn, thank you for the 4-star review! We're glad you're enjoying the diversity of tools, the community, and the consistency of results. We're always adding new features and models to make the platform even better, and we'd love to earn that 5th star from you as we continue to improve. If you ever need any help, reach out to us at support@imagine.art. Happy creating!

Rated 5 out of 5 stars

Great experience overall!

The tool, the platform, the user experience are all fantastic. I feel like I have a supercharged workflow.

2 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Erik, thank you for the 5-star review! "Supercharged workflow" is exactly what we aim for. We're glad the tool, platform, and overall experience are hitting the mark for you. Lots more exciting updates on the way to keep that workflow even more powerful. Happy creating!

Rated 5 out of 5 stars

This company and platform is amazing

This company and platform is amazing!
-PeculiarAiFilms

2 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi PeculiarAiFilms, thank you for the amazing 5-star review! We're glad you love the platform. Can't wait to see what you create next. Happy creating!

Rated 4 out of 5 stars

The administrators were very good and…


The administrators were very good and very patient ;)

2 April 2026
Unprompted review
ImagineArt logo

Reply from ImagineArt

Hi Pedro, thank you for the kind words! We're happy to hear that our team was able to help you with patience and care. That's exactly the experience we want every user to have. If you ever need anything in the future, we're always here for you at support@imagine.art. We'd love to earn that 5th star from you!

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