I have been working with Justyna for many years following a recommendation from a friend. She’s now supported me with 3 house purchases, and 2 sales. Justyna is knowledgeable, supportive, and helpful... See more
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24 Holywell Hill, St Albans, AL1 1BZ, Hertfordshire, United Kingdom
Really knowledgeable and approachable team. Communication was prompt and the use of their online platform made providing required information and documents very straightforward.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Karen at IMAB is honestly one of the most helpful, consistent and hardworking people I have ever had the pleasure to deal with. She was always on the ball, answered all our questions and always kept us up to date throughout the whole moving and mortgage process. And the rest of the admin team were just top tier for providing answers and keeping us informed with news from mortgage lender.
Without IMAB being our mortgage broker I don't think we could of got through the whole process.
Would highly recommend IMAB and the Team, all of them are very kind and always on hand to help!
5 stars for sure!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Brilliant! A colleague recommended I speak to Karen for mortgage advice when buying my first home and I would recommend anyone else to do the same. I had regular contact with Karen, everything was explained so well and clearly and nothing was too much trouble (or a silly question). Thank you

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Communication is always the key. Karen made complex communications simple.
We appreciate this. Despite this digital age we were able to navigate the complexity with relative ease.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Effective and professional advice from Dan as always.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
I would recommend IMAB to anyone who needs advice in regards to their mortgage, Karen and Emily helped me throughout my process and the service I received was amazing, responses were fast and helpful in giving me all information I needed and helping me with any questions I had along the way.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
I used IMAB 5 years ago after they were recommended by a colleague and they did not disappoint. I was constantly kept up to date and couldn’t speak to someone whenever I wanted. So when my mortgage renewal came up, it was an easy decision and the service was excellent once again. Highly recommend!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
I was very satisfied with the service provided by Dan. He explored all available options for me and selected the most suitable one. The process was quick, and I received my mortgage offer within a few weeks.
This is definitely a place I would return to — in fact, we already have an appointment booked with Dan for our re-mortgage.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Dan was helpful and thorough throughout our remortgage process providing clear and accurate information at all times. Highly recommended for anyone looking for independent mortgage advice.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Amazing service - friendly, helpful and always available to answer any questions. Wouldn't use anyone else!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Justyna and Emily were great as always, helping us with the remortgaging of one of our properties. Professional, efficient, and a pleasure to deal with.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Excellent service and communication from start to finish. Great product matched perfectly our complex requirements. Highly recommended

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Carol and the team at IMAB have always been exceptionally helpful and knowledgeable when arranging our Buy to Let re-mortgages, providing useful market insight and proactively managing the process from start to finish.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
I have now used IMAB over the last few years, is my go to broker for mortgage and insurance. I have been very well cared by the team, specially Justyna and Fred in the past.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Excellent service from Carol and Emily. They kept us informed throughout and provided speedy resolutions to any issues that cropped up.
Highly recommended!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Excellent service, our mortgage advisor Luca has been exceptional, - communication either by email or in person. Luca advised us what interest rates were available from various lenders and went through the process of purchasing a property.

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
I used Adrian 5 years ago and when I was due to remortgage again i went straight back to him and he has been amazing again. He is always happy to help with my questions and provides a brilliant trustworthy service

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Adrian was so helpful in the process of getting us a mortgage. It was tricky at times but Adrian made it happen and we couldn’t be more grateful! He was extremely knowledgeable, patient and always available to help me with any questions. I would happily recommend the IMAB to anyone looking for mortgage advice!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
Karen has looked after us for years, always so knowledgable and helpful, she has navigated us through some tricky times. Would 100% recommend!

Reply from Independent Mortgage Advice Bureau (IMAB) Ltd
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