Im trying to close my account for 10 days and they always say "Dont close, take a break" amd they dont close the account.
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I am a repeat Customer and have returned one ring with the needed size 9.5 for replacement and received The same Size I returned, which cost me $$$'s before the request for the replacement I Ordered T... See more
Company replied
My replacement ring arrived today and it is amazing! Thank you so much for your help with this manufacturing defected replacement. I'm going to be gentle with this one. As a person who has... See more
Rings are fine, but they make it very difficult to cancel your membership and continually charge you. I've been trying to cancel this membership for a long time, and I'm frustrated that it's taken... See more
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Spinaura Casino Overview Established in 2025 by Tronabriz Limited, Spinaura Casino is an online gaming platform operating under a Tobique gaming license. The platform serves an international audience (excluding restricted jurisdictions) and features an interface available in multiple languages, accessible via web browsers or a downloadable application. Key Features Section Details Launch Year 2025 Operator & License Tronabriz Limited / Tobique License Welcome Bonus 300% up to €15,000 + 350 free spins Game Types Slots, table games, live casino, instant games, sports betting, and e-sports Supported Languages English, Greek, French, Czech, Hungarian Accepted Currencies USD, EUR, GBP, and others Minimum Deposit €20 Customer Support Live chat, 24/7 assistance Registration and Verification Process (KYC) Creating an account involves a few steps: Click the registration button on the homepage. Enter your email address, create a password, and select your country and currency. Confirm your registration by clicking the activation link sent to your email. In compliance with anti-money laundering regulations, identity verification is required. You must provide: A valid government-issued ID (passport or national ID card). A proof of address dated within the last 3 months (utility bill, insurance certificate, or bank statement). The review of these documents typically takes between 24 and 48 hours. Security and Transactions To ensure the confidentiality of personal and financial data, the platform implements an SSL encryption protocol. Deposits and withdrawals are processed transparently, with no transaction fees charged by the casino. Accepted Payment Methods Payment Method Minimum Deposit Processing Time Fees Credit/Debit Cards (Visa, Mastercard) €20 Instant None E-wallets (Skrill, Neteller) €20 Instant None Cryptocurrencies (Bitcoin, Ethereum) €20 Instant None Game Library and Software Providers Spinaura partners with several iGaming software providers, including: Pragmatic Play, Pragmatic Play Live, Evolution, Quickspin, Yggdrasil, BGaming, NetGame, Platipus, Platipus Live, ICONIC21, 3 Oaks, AvatarUX, BF Games, BTG, Booming Games, Endorphina, Belatra, and Ezugi. Slots: Popular titles such as Gates of Olympus, Sweet Bonanza, Sugar Rush 1000, Big Bass Splash (Pragmatic Play), Aloha King Elvis (BGaming), as well as selections from NetGame (Perfect Haul Big Catch Bonanza, Golden Tree) and Belatra (Big Wild Buffalo, Rise of Zeus). Jackpots: Fixed and progressive jackpot options, including Hot Slot: 777 Hold the Jackpot, Jackpot Limbo, and Magic Spins. Live Casino (24/7): High-definition streaming sessions with real dealers. Live Blackjack: Classic, American, European, and VIP tables (bets ranging from €5 to several thousand euros). Live Roulette: European, Lightning, and Immersive Roulette, hosted by multilingual professional dealers. Sports Betting and E-sports The platform includes a dedicated sportsbook covering major sports (football, basketball, tennis) and e-sports competitions. This section features specific bonuses, adjusted odds, and seasonal promotional offers. Bonuses, Promotions, and VIP Program In addition to the welcome package, the platform offers regular promotions, including cashback, weekend bonuses, tournaments, and no-deposit bonuses. VIP Club Access to the VIP program is based on a cumulative deposit threshold of €3,750. Members receive customized services: A personal account manager and priority support. Higher transaction limits. Faster withdrawal processing times. Invitations to private events and tailored bonuses. Mobile Accessibility and Partnerships The interface is optimized for mobile devices through responsive web design, allowing access directly via smartphone or tablet browsers. Dedicated downloadable applications are also available for iOS and Android systems. To support its online presence, the brand collaborates with digital content creators and gaming influencers. Spinaura has also been featured in industry media and nominated for iGaming awards, including the SiGMA Awards.
Contact info
United States
- www.ilustore.com
2.5
Poor
444 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Im trying to close my account for 10…
Im trying to close my account for 10 days and they always say "Dont close, take a break" amd they dont close the account.
22 June 2026
Unprompted review
I have purchased a number of rings from…
I have purchased a number of rings from Ilu Store and have always been impressed with their products.
17 November 2021
Unprompted review
This a wonderful website
This a wonderful website, I have purchased from before! The merchandise is absolutely beautiful and I will wear the ring with pride!
10 October 2022
I've purchased many rings from Ilustore…
I've purchased many rings from Ilustore and have always been very pleased with the style and quality of their products.
11 October 2022
My ring is beautiful
My ring is beautiful! It fits nicely. The order was processed so quickly, it was delivered in a week!
27 September 2022
Love the wedding band
Love the wedding band. It’s just beautiful. I had actually ordered this band oh gosh, at least 6 months ago. Well I had to take my rings and have them resized. So I had my fiancée try on his band. Omg, it was too small! The jeweler couldn’t resize it because of the stones. So I immediately ordered a new band. I got the new band in one week! Awesome service.
26 September 2022
Great service and quality
Great service. Beautiful rings with fast shipping and super prices. I have bought several rings from them and the quality is amazing.
23 September 2022
Keepsakes
We both loved the opal/abalone rings. The fit was perfect. We have great comments on how beautiful the are.
15 September 2022
I ordered this specific ring cause 4…
I ordered this specific ring cause 4 different times my husband picked this ring out in 3 different states, too. But they never had his size in stock. It came early, which was super nice. Fit perfect! Thank you! Great job!
10 September 2022
The tungsten and abalone rings
The tungsten and abalone rings are fantastic. Last a long time even in the outdoor life I live. Got two for both me and my wife. People ask all the time where to get these beautiful rings! They are very durable also. You won't be disappointed by all the compliments you will get! We are completely satisfied with these.
24 June 2022
Reply from SpinAura Casino
Hello Dean. Thank you for your kind review, and we're happy to have you as a customer! It really does mean a lot to us and even more that you are happy and satisfied with the rings. Have a great rest of your week and keep well.
Reply from SpinAura Casino
Dear Renée. Thanks for your review! We're very glad you liked the rings. If you ever need anything you can always email us at contact@ilustore.com. Thanks again!
Reply from SpinAura Casino
Hello Krys, thank you for the lovely feedback! We're so glad you had a fantastic experience with our service.
Rings are excellent
Rings are excellent, my first ones that shipped were to small but customer service took care of everything and replaced them with the correct size. I got the two for one deal and couldn't be happier with them.
8 June 2022
Reply from SpinAura Casino
Hello Ken. Thank you for your wonderful feedback! It means a lot to us. We're thrilled to hear you got on well with your rings, and that we were able to help you out with your size. Have an awesome week!
Beautiful product and fast delivery
5 June 2022
Reply from SpinAura Casino
Dear Gale. Thank you so much for taking the time to share your review! We are so glad to hear that you are happy with your rings and had a fantastic experience with our service. Have a fantastic week!
You guys are great keep up the good work
14 May 2022
Reply from SpinAura Casino
Thank you for the lovely feedback, Marqueta! Please let us know if you have any other questions in the future or require any further assistance with anything at all.
Thank you 😊
Thank you 😊. The ring sizer came super fast. I am very happy with your product. It definitely will come in handy. I now know what size my son's finger is, without having to guess and hope I had the correct size.
10 May 2022
Reply from SpinAura Casino
Dear Deborah. Thank you for taking the time to share your review! We appreciate knowing that you've been very happy with your ring sizer and glad we could assist you in finding the right ring size. If there is anything further we can assist with, please feel free to email us at contact@ilustore.com. Have a great week!
Ring Sizer
Fast shipping and the ring sizer is great to have on hand when you need to know your right size!
4 May 2022
Reply from SpinAura Casino
Hello Kari, thank you so much for your kind review! We're happy to have been able to help with your ring size. If you need anything else, we're just a message away!
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