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Rated 1 out of 5 stars

Item arrived already open. Reported within 48 via phone call to sales rep. Informed by rep I could return the item within 30 day period, when it came to process the return I was informed I need to pay... See more

Rated 1 out of 5 stars

Only giving them one star because zero is not an option. Spent half an hour of my life which I will never have again navigating through their useless web-site, placing an order, despite their robbing... See more

Rated 1 out of 5 stars

Ordered 6 items, all showing as 'in stock'. They took the money instantly, then phoned the next day to ask for more money for the hard drives (£20 extra each!) and emailed that they had 'rejected th... See more

Rated 1 out of 5 stars

Firstly the Paypal Surcharge is a joke and against Paypals terms and conditions of use. Then they follow up with an email stating that the goods have been dispatched and have to be signed for,... See more

Company details

  1. Software Company
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Computer Hardware Manufacturer
  5. Computer Store

Information provided by various external sources

ILGS - ILGS.co.uk For computer accessories, barebone kits, computer cases, computer parts, pc components, cpus, processors, computers, desktop pc, digital cameras, flash memory, hard drives, laptops, notebooks, cd dvd media, memory, monitors, lcd, motherboards, plasma tv, lcd tv, dlp tv, power protection, printers, projectors, removable storage, scanners, servers, software, usb flash memory, video cards, wireless networking


Contact info

1.4

Bad

TrustScore 1.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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1.4

All reviews

(35)

1 review in the last 12 months

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Rated 1 out of 5 stars

Cannot be trusted to be truthfull

As many of the reviews below, they took payment for and item the said they had in stock. Then the next day they called and stated it had been sold to someone else. Why it took them 24 hours to realise this is beyond me.
Look like company have a habit of taking money when they have no intention to supply the item.

13 August 2014
Unprompted review
Rated 5 out of 5 stars

IMPRESSIVE..!

I read many good and bad reviews about ILGS, but they have the cheapest deals.
I was confused and thought anyway i will give it a go. I ordered an Acer aspire V7, and chose a 3 day express delivery, my order was processed on Monday and i got the delivery on Tuesday morning. I am impressed with ILGS..! GOOD JOB!

15 April 2014
Unprompted review
Rated 1 out of 5 stars

Amatuers, still playing the bait and switch game....

Firstly the Paypal Surcharge is a joke and against Paypals terms and conditions of use.

Then they follow up with an email stating that the goods have been dispatched and have to be signed for, that they cannot be left with a neighbour..... Yet, they DO NOT PROVIDE ANY TRACKING INFORMATION............

If I had noticed the Paypal surcharge earlier I would have cancelled the order and purchased from a reputable dealer.

6 January 2014
Unprompted review
Rated 1 out of 5 stars

Blaggers take money but don't have the product

Ordered 6 items, all showing as 'in stock'. They took the money instantly, then phoned the next day to ask for more money for the hard drives (£20 extra each!) and emailed that they had 'rejected the other items due to quality control' which is just a lie, they never had the items at all, despite claiming they were in stock.
Conclusion - Scam to borrow money from you for free - they take the order money, don't deliver the goods and return your money several days later :(

29 January 2013
Unprompted review
Rated 5 out of 5 stars

Outstanding service and prompt delivery

Well I orderd my new iPad from this guys after being recommended to them by a friend and their service was not only fantastic but it also arrived in the length of time I was told it would arrive.
Brilliant service and a credit to your company in a time of bad customer service in England at the moment

24 January 2013
Unprompted review
Rated 1 out of 5 stars

useless idiots

Only giving them one star because zero is not an option. Spent half an hour of my life which I will never have again navigating through their useless web-site, placing an order, despite their robbing credit charge and paypal surcharge, only for them to e-mail me later saying they had cancelled my order as they have sold oout.
Useless iditos. Why advertise for sale what you do not have?

17 December 2012
Unprompted review
Rated 1 out of 5 stars

If I could award 0 stars I would!

Bought a couple of hard drives from them which took three weeks to arrive. I contacted ILGS after two weeks to ask where they were and was told their courier had tried to deliver twice but on both dates I'd been here all day and they hadn't. Even assuming the dates were wrong the courier would usually leave a card saying they'd called - but there wasn't. Because this took so long I asked for a refund - and two days later the hard drives from them showed up but by now I'd already bought from elsewhere. I phoned and asked what was going on and was told their warehouse would arrange collection and they'd issue a refund. Next I get an email telling me I have to pay shipping both ways and when I queried this was ignored. My emails have not been responded to by ILGS ever since and this is what's really bugged me. I know they're cheap but don't be tempted - ever!

11 May 2012
Unprompted review
Rated 1 out of 5 stars

Avoid this phishing company.

just order 2 WD3EZRX, immediately informed the stock shortage. and offer me another high price. this is definitely
a phishing company everyone should avoid.

16 March 2012
Unprompted review
Rated 2 out of 5 stars

Fast Delivery of the wrong product

I recieved my order the second day after the order was placed, however, they had managed to send the wrong product, and so i had to return it. They have no phone number so as expected, response from them was a lengthy wait. They could only offer the same product as a replacement, so I chose a refund. Which was returned in full.

11 February 2012
Unprompted review
Rated 1 out of 5 stars

took order, charged card, then decided they wanted more! absolute disgrace!!

So i ordered 3x hard drives with this company, after doing a google shopping search and finding this company to be offering the product at the lowest price. within an hour of them taking the order, and charging my debit card they email me to inform that the product is in short supply due to floods in the originating country, and that even though they do have stock, they cannot dispatch the order until charging me a further £60 per drive more. I refused, and asked that they honour my order and the original price, in which they said they may be able to knock a £1 off the price, but nothing more. I asked that they refund me immediately, which to date has still not been processed into my bank. so after waiting 3 days, im £300 out of pocket.... VERY POOR! WOULD NOT USE AGAIN, AND CERTAINLY WOULD NOT RECOMMEND!

28 January 2012
Unprompted review
Rated 1 out of 5 stars

Watch out for huge restocking charge

I ordered some toner for an Oki printer. I ordered the high capacity version but when it arrived I realised my printer would only accept the low capacity version.
I immediately contacted ILGS to ask if I could return the unopened toner (cost around £90) and order 2 of the low capacity toners
I was told if I did so there would be a restocking charge of £50
WOW!!!
Won't use this company again, ever

25 November 2011
Unprompted review
Rated 1 out of 5 stars

Keep Away From This ILGS.co.uk = I Lack Good Servce.co.uk

This company really is a joke from start to finish, I deeply regret placing an order. They quoted a good price on a HD camcorder with free delivery in google shopping but when I got to the site they then charged shipping, but on completion of the transaction a hidden charge appeared after I had entered the card details for credit card processing fees. But this is just the start!!

Two hours later I get an email to say they have sold it to me too cheap and would need to charge extra if they were to ship it out. I cancelled the order and they say I will have my money back within 3 days.

If you look at other reviews you will see that they found it hard to get their credit card fees back. Which is illegal as under the distant selling regs you are entitled to a full refund on return of the goods.

9 November 2011
Unprompted review
Rated 1 out of 5 stars

credit card charge...more like credit card fraud!

i placed an order fro over £300 of items. They seemed like a great price at first. I then paid for my items and waited for the order confirmation. I received the email and to my surprise there was an extra charge of £18 because i paid by mastercard.what a joke! This did not show clearly on the last ordering page. I phoned them within 2 minutes of placing the order and asked to cancel because of the card charge. They said i could cancel but i wouldnt get £18 refunded! They also said that the order would still be dispatched as they couldnt contact the warehouse.I then asked what courier they would use so i could reject the parcel, and they couldnt give me those details either! John Sharma the sales guy, then said if i do sign for it accidently. then i would have to send it back at my cost, plus pay the cost of original delivery and then when it was received at the ilgs warehouse, i would have to pay an extra restocking charge of 30% the total value of the order. NEVER use this company. and if you check other forums, no one has anything good to say about them, i wish i checked before hand. at least ive try to warn other people!

29 September 2011
Unprompted review

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