Ignition Casino Reviews 

They straight up stole $50 in Ethereum from me. Customer service said to try back in a week. I did and they basically scolded me for sending crypto an address THEY provided. Their gameplay feels just about as rigged as it gets. STAY AWAY!!

Worst customer service ever, so I'm issued a bonus and then I went to claim it and it would not work so I contacted support and they literally told me too bad. Ignition casino is a scam. I have played many casinos and I've never dealt with customer service that acted like this. Straight scam.

Alright so I just got done contacting Ignition casino after receiving this message from then on trust pilot, and they literally just wasted 45 minutes of my time just to come back and tell me the same exact thing. Ive used bovada, I've used betonline, I've used all the sweeps casinos and so I know a casino that's not honorable and when a casino can't honor 25 free spins that you won then there's something wrong. Don't trust them, they will waste your time not once but twice. And to Ignition casino: Don't reply back unless you e honored
$1 bet 25 free spins in my account. I'm not wasting another minutes going back and forth texting with your customer service. Honor the bonus!

Terrible. I signed up during Covid. Bailed after a few years and they made me jump through hoops to sign back up
Couldn’t get back in. Total joke
The chat people are so nice but absolutely clueless

Don’t want my money ? Ok
I said lose all my information forever

Just the games and my experience with being at the casino much rather play online

Great job on the casino

Worst site I’ve ever played yoi dont hwt your bonus and when I put my bank details in I was hacked 3 different times and not to mention it’s full of bots stay away

first of all my experience here has been great! customer service is always nice and whenever i have an issue they look into it and get back to me pretty fast. ive never had a bad experience here with anything. withdrawals are quick and simple no waiting. they are pretty fair when it comes to things and when your in live chat they look into your issue right there in chat and if it needs a closer look they with tell you to wait 24 hrs and they will get back to you in that time but most of the time its less. as long as you provide them with the proof of your issue they will take accountability and correct whatever it is if its on there end. but they are a casino, people try to cheat the system all the time with multiple accounts etc. so if someone hacks your account and you have no proof you really think there gonna just take your word for it? if they did they would be out of business. all im saying is this casino is awesome. so for those looking at the reviews to see if you should play here.. YES! no waiting for your money, its instant. people need to really stop saying negative things. this casino should have 5 stars people just get mad when they dont get what they want then come and write bad stuff. play here and you wont be disappointed. oh and the scratch cards and the ignition miles are super cool. you can turn them into cash and play with it. and you earn as you play but if you play the game of the week its 2x ignition miles pretty dope. try playing here 1st before you judge is all im saying. oh and last thing, i had an issue with my scratcher and they took care of it less than 24hrs and wrote me a message saying that they credited my account with the one missing and seen i played it. so you know that they actually take the time to write the message. its not a automated message so each case is handled personally. anyways LOVE YOU GUYS AT IGNITION 10/10 FOR ME

Ive been a member for years and have ignition "lifetime" miles for Diamond VIP several times over. Apparently somebody hacked into my account somehow and made a transaction on some "Marketplace Forum" which Ive never heard of, never visited, and did not know existed, and made a bad transaction of some sort in my name and now the casino has disabled my account. Nobody haz access to my phone or my computer ever. I brought this to their attention and they claimed (summarized) "upon further review, our decision stands." I asked for a record or proof of this transaction in question and no response. Wouldn't there be some form of 2fa for said transaction? If so, I never received one, or anything to my email regarding this. If there isnt 2fa, why not? I've been a member for like 8 or 9 years. Granted i hardly played there any longer, having found a far better place to play with an actual VIP reward program. I still played the weekly freeroll occasionaly. Oh, I still deposit and play thousands all the time elsewhere. Ignition Ignition will never see a dime of it again; I'd "stake" my life on that. Ignition Casino is really the worst and I've played them all. Be warned!

Added 8/1/2026

I sew no button to reply to your response to this review. My account details, as per request:

User ID: Doescher13
My DOB: 08/13/1971
My Email:

I think there's a 4 digit pin I won't share here for obvious reasons. Or should I email this info directly to somebody in support. If so, what address? Just general support email, and explain I
This is a rejoinder to a reply from a trustpilot review, followed by my account details?

I appreciate the speedy reply to this review. I really did enjoy certain aspects of Ignition, but ultimately it came down to the non-existant loyalty VIP program, and call it what you like, compared to others I've discovered, yours is not existant. When I saw what other casinos, granted "social" casinos, but lets call a spade a spade: I buy gold coins and get free SC, you can obviously see that I'm really jyst buyung SC, Any way onw little known fact about Social Casinos is that they are not allowed to have playthrough requirements on their bonuses- ever. But the fact these socisl casinos can offer so much in bonuses:daily dollar bonus, weekly bonus--based on gameplay! -- sometimes my weekly bonus is bigger than my work paycheck for the week! Just getting started though theres the big monthly bonus, often twice a month with a pre- or post- monthly bonus coming on a random day before or after the regular bonus. Then there are level up bonuses that are insanely huge. I hit platinum IV a couple years ogo and received 1400 SC off the rip plus a reload every day for like 4 weeks of around 50 Sc so times 28days is what another 1400sc? So 2800 total- just aa a reward for reaching Plat IV. With zero playthrough requirements. Theres more too, huge birthday bonus, peraonal VIP host, reloads daily once you hit Plat3, and even more, but I'll just make myself angrier thinking how this other site can offer so much in rewards for loyalty, how thirsty must Ignition Casino be to just keep all that money they rake in when they could and should have been giving it back. Stake does just that and they seem to be thriving for it. The only reason people play on Ignition and ita sister sitea at all is because they are una ware of stake.us and how much better of a casino in every aspecr, but specifically VIP / Loyalty /Bonus. I was getting shafted for 7 years by Ignition and I feel cheated and insulted. "Diamond Level points 3x over but still no invite to be actual Diamond which it turns out is all a hype because even if i got an invite its no better than Titanium. Literally I got more reaching Bronze on Stake than every bonus from Ignition in 7 years playing there. From Bronze people! Wake up! My goal now is to tell as many people as possible and get the word out that, hey , if you like to gamble there us a much better way! Its called stake.us. Thats my only goal. I really don't care about you deactivating my account, honestly just have played the weekly poker freerolls on Ignition for 3 years or so. You won't be missed. And I did'nt make that transaction on the forum marketplace, but it doesn't suprise me that someone was able to in my name with my account credentials apparently, without 2fa I might add Or I would have been alerted.

I don’t understand how there are still a few people who play on a site that’s been proven to use bots to rig their games.
All the denials in the world won’t change the fact they have been caught.
I don’t get why anyone still plays there.
They aren’t regulated because if they truly were, they would be gone and fined a fortune.

Now for the generic response in 3….2…..1

Worst customer service ever. Wont deliver on anything. Promotions have hidden limits and min.

I'm writing this review to help first-time players understand how Ignition's Welcome Bonus actually works before accepting it.

I deposited $50 using the 200% Credit Card Welcome Bonus. The bonus was credited exactly as advertised, but what I didn't fully understand was that accepting the bonus places your deposit, bonus funds, and any winnings behind a wagering requirement before anything can be withdrawn.

During one session, I built my account balance to nearly $1,000. Naturally, I assumed I would be able to cash out some of those winnings. Instead, every time I checked my account, the "Available to Withdraw" balance remained $0.00.

At first, I thought something was wrong with my account. I searched the Help Center, reviewed my transaction history, and emailed customer support asking for an explanation. Unfortunately, I never received a response to my emails, leaving me to figure everything out on my own.

It ultimately took me several hours of research, reading the Terms and Conditions, reviewing my account history, searching through the Help Center, and investigating my account before I finally understood why I couldn't withdraw my winnings.

The information I needed was located in what Ignition calls the Bonus Dashboard, but finding it was far from obvious. The Bonus Dashboard is not available directly from your profile or account pages, even though it's one of the most important screens for anyone using a welcome bonus.

The only path I eventually found was through a small information icon near the withdrawal section. Even then, I couldn't activate the link with my mouse. I eventually had to use my keyboard's Tab key to move the focus onto the hidden link and press Enter before I could finally open the Bonus Dashboard.

Once I found it, everything finally made sense.

The Bonus Dashboard showed that I actually had two separate welcome bonuses—one for the casino and one for poker. It also displayed my wagering progress and explained why my withdrawal amount remained at $0.00 despite having built a much larger balance.

To be fair, Ignition does disclose the wagering requirement in its Terms and Conditions. However, I believe the information could be presented much more clearly before players accept the promotion. Something as simple as this would eliminate a lot of confusion:

Example

Deposit: $50
Welcome Bonus: $50
Wagering Requirement: Complete the required playthrough before your deposit, bonus, and winnings become available for withdrawal.

That one example would have immediately set the proper expectations.

Another issue I encountered was that the Terms and Conditions direct players to a Wagering Contribution Chart explaining how different games count toward the wagering requirement. Unfortunately, when I clicked the link, it led to a broken page. Since different games may contribute differently toward the required playthrough, that information is important and should be available to players.

My goal isn't to discourage anyone from playing at Ignition. After researching everything, I don't believe my account was malfunctioning, and the casino did credit the bonus as advertised. My goal is simply to help new players understand exactly what they're agreeing to before accepting the Welcome Bonus.

If you're considering the promotion, my advice is simple:

Read the bonus terms carefully.
Understand that your deposit, bonus funds, and winnings may remain unavailable for withdrawal until the wagering requirement has been completed.
Locate and monitor your Bonus Dashboard regularly so you can track your wagering progress.
If your goal is to deposit, play, and withdraw your winnings immediately, you may want to decline the Welcome Bonus altogether.

I hope my experience helps someone else make a more informed decision before accepting the promotion.

I have had no problem with withdrawals always in a timely manner. Ignition is the fairest that I have experienced. My go to deleted the rest.

An awesome experience, I would definitely recommend. Quick payouts and very simple to navigate. 10 out of 10

Sometimes I had deposited money the first time. Everything went through. It was fine. Second time. I deposited money. I didn't use it. I locked out logged back in and my money was gone. I tried reaching out to customer service. No answer. I have my bank verification. That says they took out the money twice. So where's my money???

Theives and they dont even try to make it fun while they take your cash! Also, they are not lic and have many sister sites.

Who cares about you RNG. It's still adjustable based on the settings y'all have. PERIOD!

Finally a platform that actually does what it advertised my new favorite place

Great place to play and have fun

There's a great variety of slots on this site and using crypto to deposit and withdraw is super quick and easy. I only use crypto to play because it really is so much fast to receive any winnings. Another awesome feature is and lookthe daily scratch cards you get for 4 days after the minimum requirement deposit ($50)and redeeming the ignition miles. Ignition is my go to online casino. My only complaint is that it seems you win small here and there and can go on a long loosing streak before hitting anything. Other than that ignition It's by far the best!!!

Its definitely a "gamble!" I've won a few dollars and then when I go to check my withdrawal balance, it shows zero. I won over $400 dollars is bonus spins, and I didn't see any of that money on my account. Once I used $340 of it, then it showed I had $60 available. There was no cash out option other than bitcoin and crypto currency crap, and i couldn't add my bank card to withdraw anything! I never get any weekly bonuses they claim I get every Thursday! Basically, If you don't understand their guidelines and gimmicks, please save your money and use the free apps. This app is super confusing!

I was playing blackjack online through Ignition casino, and it was a whole problem with drawing your winnings.They send you to match pay , which must be a scam? Because that doesn't work.And now I cannot log back into the blackjack online app that I had