If Skadeförsäkring AB Reviews 

The worst insurance company in Sweden, AVOID!

I imported a car that was registered in another EU country. IF försakring was the only company that provided the temporary insurance while I registered my car officially in Sweden. It was told to me that this insurance will expire as soon as I finish the registration and a new insurance will be needed. I of course asked them what can they offer and they said that they could offer "stor försakring" for my car for around 9000 SEK a year. I said "no thank you, I will check with other insurance companies to compare the pricing and what they offer". Their response was "Ok, but dont think for too long as the temporary insurance will expire soon ". End of conversation or so I thought. I found a better deal in another insurance company and paid for this company's offer after my temporary insurance ended which I was happy with. Everything was fine until IF försakring without any kind of MY APPROVAL OR REQUEST put a random "stor förskaring" to my car for 20 000 SEK when my temporary insurance ended. They sent me a notification letter about it AFTER 5 DAYS in their website and that I have to pay this amount in one go this month. Seriously??? When I saw this notification I immediately contacted them to cancel this insurance!!! When I asked on what grounds did they put this insurance on my car and to send me proof of my approval for it - they couldnt provide anything!!! I was livid because I know I didnt give any approval to anything and moreever to 20 000 SEK insurance!!! God damn scammers! They said that they "thought I might need an insurance after my temporary one and since I had this short term temporary one with them before it gives them right to put ANYTHING on my car"!! I would understand if they would put the basic/grund insurance that is mandatory for all cars in EU, but a stor försakring 20 000 SEK one? Are you serious? Without approval or proof of me accepting it?? And of course they put that the payment will be in one go and through paper invoice as they didnt have any data about Autogiro or my payment preferences SINCE I DIDNT APPROVE ANYTHING!!!!! Do you think people have 20k SEK just lying around in a month????? Now I have to pay for those 5 days of insurance that I didnt ask or needed!!! If I wouldnt have noticed that email notification from IF I might have lost my 14 day right to cancel this bullshit insurance!!! Absolutely disgusting and unprofessional!!!

Good insurance to have.
Easy app/web to use when applying for insurance, filing for claims, etc. fast processing of the claims.

The process has been easy to navigate and the outcome was fair! (Stulen mobil)

VERY BAD customer service for a long standing loyal customer. My experience is one of a company that values its profits over its customers!!

Polite and non pushy attitude with genuine intent for help. I really appreciated that

Excellent web portal with detail explainable policy and nice customer care agents to support

I am a long-standing customer who has always believed in the value of being well-insured for peace of mind. Over the years, I’ve maintained what I was led to believe was the most comprehensive coverage for my home and travels, alongside the insurance provided through my credit card. Despite being a loyal customer—first through my family home, and now with my own apartment—I’ve rarely had to make claims.

Unfortunately, I recently experienced a flight cancellation, and I was shocked by the lack of support I received. Despite the significant costs I incurred—SEK 6,000 for a rental car I couldn’t use, an additional SEK 2,000 for a new flight, and the immense mental stress—the coverage offered through my credit card was only SEK 1,300 and through the home travel insurance I didn't get any support. This amount is a mere fraction of my total expenses and doesn’t begin to cover the inconvenience and distress I’ve experienced.

I invested in the most expensive insurance precisely to avoid these kinds of situations, and now that I genuinely need help, I’m left feeling abandoned. This experience has shaken my trust in the coverage I thought I could rely on, and I’m seriously considering switching to another provider if this situation isn’t resolved satisfactorily.

I kindly ask that you review my case and provide the support that reflects the premium I’ve been paying all these years. I hope to continue our relationship on a positive note, but I need to see that my loyalty and the trust I’ve placed in your services are valued.

Edit: contacted the support, they said someone would call me day after to receive complaint, never did hence im now an ex customer. Recommend you to research other providers.

Read the fine print very carefully. The coverage is minimal and you will be locked into the policy. Unless you want to pay more. Then they will gladly make changes. I'd cancel everything if it wasn't a requirement. It's no help. I live in poverty and can't pay more to lower my självrisk. So, now my clothes have been eaten by my apartments communal laundry machine and I can't afford new ones. The same clothes I've been wearing for multiple years. They need an option where you only pay for the protection from homelessness if the whole building burns down. Their insurance does nothing for someone in my economic situation.

the experience was seamless

EASY -FAST - HASSLE FREE

It was very good experience. I liked it it covers everything.

I like the company, and it’s ads. But I wish there was more cool animations within the app.

De var billigaste alternativet i mitt område.

my insurance advisor is courteous and explained everything in detail

Essay to get details. Nordea discos great.

Thx dear var bra

When our bike was stolen we were in a really difficult situation. It was our main mode of transportation. If helped with our case quickly and helped get us back to normal much faster than I was expecting.