IDrive Online Backup Reviews 1,755

Awful. I can only report my own experience. Others' experiences may differ. Regularly fails to recognise legitimate login details (error message, username/password not correct, not found). Obviously a system issue because I can sometimes login. No pattern. Utterly unituitable interface. Hopeless tech support - link to live chat 'available 24 hrs' didn't work. Slow. Almost any interaction triggers yet another login request. Cancelled subscription a few mins ago.

8th May - Update.
Spot a common theme? No meaningful support action at the time of request. Post a negative review here - instant 'happy to investigate further'. How about just respond effectively when support ticket created?

iDrive is doing a great job for me. The value for money you are getting is outstanding. They are replying quickly in case of questions or support needed. The applications, regardless of web based or client or phone, are easy to understand and use.
Great tool for me to make sure I will never loose any data again

My experience with iDrive is not good.
1) My emails never get a reply. Support is not good.
2) I cannot drag and drop files that I want to backup - I find that this is a big limitation. I am used to Google drive but notice iDrive does not work like Google drive.

But to be fair, I think iDrive is good for backing up of drives at a reasonable price.

I was able to download, install, configure and get a backup going in under an hour.

Great value (functionalities & space) for the price

It is the best choice in terms of price for the functionalities and storage space when you have multiple computers to back up.

Easy to use application. Non intrusive backups and fast

The upload doesn't work well through the browser, the desktop application is more reliable. Great storage capacity for a great price. 4/5

The desktop application works well, but the upload is relatively slow. It can't compete with the best storage options, but you get a lot of TB storage for good value, and you can relatively rely on the service.

I've used idrive as a backup for my Android phone. App works well and interface is good. Haven't used the online version for PC yet though. Would recommend for phone backup. Easy to use and great pricing.

I have subscribed to iDrive almost a month ago, and so far I am enjoying a lot!

idrive is easy to use and has a clean interface. I have only started to use it but I learned how in minutes other backup tools I have used where not so straightforward.
I recommend it to anyone who need and easy solution.

It was easy to install the software and then backup my desktop and laptop. I like the fact that a single account can backup multiple devices. I will likely also back up my phone and tablet. Also, they sent a physical drive to get me started, otherwise it would have taken weeks to do the first backup. Very nice! I deduct one star because it took iDrive a long time to upload the physical drive to my account after I shipped it back. A couple of emails with their tech support fixed the issue, and I was good to go.

First-time customer, the website and dedicated apps (for Desktop and Nas) are functional and very friendly. A couple of clics and your backup routine is up and ready.

Not giving a full 5-stars because of the upload and download speed that could be boosted a bit. But apart from that, very happy of the service.

Awesome program, let me easily setup backups on multiple computers to AmEx sure everyone’s files are safe. Highly recommend!

I was a customer of iDrive a few years ago, but left to try other options. After those experiences, I returned to iDrive. I was able to seamlessly use iDrive to backup my Asustor NAS, which was an important feature to me. I had always been satisfied with the iDrive product previously and that continues to the be the case now that I have returned.

I have been using Idrive and really like the backup features along with the cloud drive options. I am able to access files from multiple locations and automate backups of several different computers. Easy to use and affordable.

I have been using iDrive for at least five years now. I did stray away and went with another service for a year and was not satisfied. iDrive is always right on with performing my needed backups in the background as scheduled. I never notice any performance reduction while iDrive does its thing and I can continue to work on my PC unimpeded. Having the ability to backup multiple machines and platforms is necessary today when most of us work with multiple devices. And I cannot end this review without mentioning the cloud sync folder. No more carrying around portable media to move those current files from one machine to another, awesome!

I've tried most backup services for Mac. I wanted something simple and reliable and good value for money. I think 5TB for around £40 is great value. The Mac desktop app is slick and full of features and I can upload my archive files too.