iCREDIT  Reviews 

325
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and knowledgeable staff for going above and beyond to provide exceptional guidance during loan applications. Consumers emphasize that team members are always polite, professional, and genuinely dedicated to making financial interactions pleasant and straightforward. Some reviewers were happy with the fast response times and clear communication maintained throughout the entire procedure. People also noted that the overall journey is remarkably quick, smooth, and entirely hassle-free from initial pre-approval to final settlement. Reviewers appreciate the seamless support provided every step of the way without experiencing any unnecessary delays or frustration.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional, friendly, and efficient service... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding professionalism, friendly advice,... See more

User experience

People report positive experiences with user experience, highlighting an overall great and stress-free... See more

Customer service

Customers had positive experiences with customer service, consistently praising the easy and stress-free... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the fast and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie from Icare has looked after me for many years. Icare have helped me grow my business with safe and trusted methods for financing my business growth. Julie's personal touch and the efficiency t... See more

Company replied

Rated 5 out of 5 stars

Michelle was incredible from the very beginning. She was honest and full of excitement as we spoke about life’s experiences, its rewards, and how happiness can sometimes arrive in the form of a brand... See more

Company replied

Rated 5 out of 5 stars

I personally work in finance and have done for the past 25 years. I have VERY high standards on what I expect from a finance company and ICREDIT surpassed that. Very easy process and QUICK!! settlemen... See more

Company replied

Rated 5 out of 5 stars

I was recommended 2 loan companies, I choice was Michelle at (I Credit) With this being my first loan, Michelle went over & above in my eyes making sure we did it right the first time. What ever I qu... See more

Company replied


Company details

  1. #10 of 20 best companies in Car Finance and Loan Company
  2. #2 of 14 best companies in Alternative Financial Service
  3. #1 of 7 best companies in Auto Insurance Agency
  4. #8 of 24 best companies in Finance Broker
  5. #3 of 11 best companies in Loan Agency
  6. #10 of 33 best companies in Non-Bank Financial Service

Written by the company

At iCREDIT, we specialise in helping everyday Australians explore and compare a wide range of finance options tailored to their needs. With access to a broad network of national lenders, we’re able to secure competitive loan approvals—often better than the banks—for your next purchase. From cars and boats to motorbikes, caravans, trucks, horse floats, equipment, and personal loans, we've supported thousands of customers across Australia in securing the right finance for their goals. Our experienced team takes the stress out of the finance process by handling the complexities on your behalf. We’re here to guide you every step of the way, making your loan journey smooth, straightforward, and easy to understand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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4.9

All reviews

(325)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and easy process

Great and easy process.
This was my second time using iCredit and definitely use them again.
Emily and Scott are with you every step of the way.
From the pre approval process right through to past the settlement they know exactly what is needed to make the whole process smooth. From insurance to warranty they are only a phone call or email away.

18 September 2025
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Reply from iCREDIT

Thank you so much for sharing your experience!
We’re thrilled to hear this was your second time using iCREDIT and that the process was smooth from start to finish. Emily and Scott will be so pleased to know their guidance and support made everything easy for you — from pre-approval right through to settlement and beyond.

We truly appreciate your trust and loyalty — we’ll be here whenever you need us again!

— The iCREDIT Team

Rated 5 out of 5 stars

I was recommended 2 loan companies

I was recommended 2 loan companies, I choice was Michelle at (I Credit) With this being my first loan, Michelle went over & above in my eyes making sure we did it right the first time. What ever I questioned or didn’t understand Michelle broke it down in laments terms for me. An absolute pleasure given Michelle my business. Thankyou again
5 Stars all the way.

25 September 2025
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Reply from iCREDIT

Thank you so much for your amazing review!
We’re thrilled to hear Michelle made your first loan experience such a positive one. She takes great pride in making sure everything is clear, simple, and stress-free, so it’s wonderful to know that came through.

We truly appreciate you trusting iCREDIT with your finance journey and giving Michelle your business — she’ll be so happy to read this!

Thanks again for the 5 stars and your kind words.

— The iCREDIT Team

Rated 5 out of 5 stars

Was easy and hassle free

Was easy and hassle free

18 September 2025
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Reply from iCREDIT

Thanks so much for your feedback!
We’re really glad to hear the process was easy and hassle-free — that’s exactly what we aim for!

Appreciate you choosing iCREDIT and we’re here anytime you need us again.

— The iCREDIT Team

Rated 5 out of 5 stars

Very easy to deal with and prompt in…

Very easy to deal with and prompt in answering questions

3 September 2025
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Reply from iCREDIT

Thanks so much for your kind words!
We’re really happy to hear you found our team easy to deal with and quick to respond — that’s exactly the experience we want every customer to have.

Appreciate you choosing iCREDIT and we’re always here to help whenever you need!

Rated 5 out of 5 stars

Fast and simple

Fast and simple. Everything you needed was at your fingertips tips. Great communication from the team. Just a hassle free process.

3 September 2025
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Reply from iCREDIT

Thanks so much for your amazing feedback!
We’re really glad to hear you found the process fast, simple, and hassle-free — that’s exactly what we aim for! It’s great to know our team’s communication and support made things easy from start to finish.

We truly appreciate you choosing iCREDIT and look forward to helping again anytime you need.

— The iCREDIT Team

Rated 5 out of 5 stars

Hassle free experience

Michelle is friendly and efficient and great to deal with. The whole process is hassle free and simple.

28 August 2025
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Reply from iCREDIT

Thanks so much for your lovely feedback!
We’re so glad to hear Michelle made the process simple and hassle-free — she’ll be thrilled to know her friendly and efficient service stood out.

We really appreciate you choosing iCREDIT and look forward to helping again in the future!

— The iCREDIT Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️Outstanding Service – Wayne Went Above and Beyond!

⭐️⭐️⭐️⭐️⭐️
Outstanding Service – Wayne Went Above and Beyond!
From start to finish, my experience with Wayne at iCredit was nothing short of exceptional. The process was incredibly straightforward, fast, and seamless — exactly what you hope for when dealing with finance. What really stood out was Wayne’s communication; he kept me informed at every step, explained everything clearly, and always followed through promptly. His professionalism, efficiency, and genuine care made the whole experience an absolute pleasure. In a world where good service can be hard to find, Wayne sets the benchmark. I wouldn’t hesitate to recommend iCredit and Wayne to anyone looking for a hassle-free, top-quality service.

28 August 2025
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Reply from iCREDIT

Wow — thank you so much for such an amazing review!
We’re thrilled to hear your experience with Wayne was exceptional from start to finish. He truly takes pride in making the finance process smooth, transparent, and stress-free, and your feedback means a lot to both him and our whole team.

We really appreciate your kind words and recommendation — it’s fantastic to know Wayne’s dedication and communication made such a positive impact.

Thanks again for choosing iCREDIT — we’ll be here anytime you need us!

— The iCREDIT Team

Rated 5 out of 5 stars

Friendly

Fast, reliable, friendly

3 September 2025
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Reply from iCREDIT

Thanks so much for the great feedback!
We’re glad you found our service fast, reliable, and friendly — that’s exactly what we aim for every time!

Appreciate you choosing iCREDIT and we’re here whenever you need us again.

— The iCREDIT Team

Rated 5 out of 5 stars

Great

Great, fast, efficient service - thank you Michelle!

28 August 2025
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Reply from iCREDIT

Thanks so much for your kind words!
We’re so happy to hear you had a great experience and that Michelle made the process fast and efficient — she’ll be thrilled to see your feedback!

We really appreciate you choosing iCREDIT and look forward to helping again anytime.

— The iCREDIT Team

Rated 5 out of 5 stars

Fantastic Customer Service Emily!

The service we got from Emily was extremely top quality.

28 August 2025
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Reply from iCREDIT

Thank you so much for your feedback!
We’re delighted to hear you received top-quality service from Emily — she truly goes above and beyond for her customers.

We really appreciate you choosing iCREDIT and look forward to helping again in the future!

— The iCREDIT Team

Rated 5 out of 5 stars
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Reply from iCREDIT

Thanks so much for sharing your experience!
We’re really happy to hear the process felt simple and hassle-free for you. That’s exactly what we aim for, so it means a lot to know we got it right.

Rated 5 out of 5 stars

So helpful & easy to deal with. highly recommend

So helpful & easy to deal with.

13 August 2025
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Reply from iCREDIT

Thank you so much for your kind words!
We’re thrilled to hear you found us helpful and easy to deal with. Our team always aims to make the process as smooth and stress-free as possible, and your feedback lets us know we’re on the right track. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Great customer service

Very quick approval great customer service overall couldn't help me enough

31 July 2025
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Reply from iCREDIT

Hi Julie,

Thanks for the great feedback! I’m so glad you had a quick approval and felt well looked after — we’re always happy to go the extra mile. Really appreciate you sharing your experience!

Cheers,
iCREDIT

Rated 5 out of 5 stars

Emily was so prompt and helpful

Emily was so prompt and helpful

31 July 2025
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Reply from iCREDIT

Thanks for your kind words!
We're so glad Emily was able to help you so promptly — We will be sure to pass your feedback on to her. She’ll really appreciate it!

Rated 5 out of 5 stars

Wayne was a true Professional

Wayne was a true Professional. Honest and diligent. He worked hard to get the best loan possible for me. If I ever need a loan again I would not hesitate using his service again.

31 July 2025
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Reply from iCREDIT

Thanks so much for your wonderful feedback!
I’m thrilled to hear Wayne made the process so smooth and worked hard to get you the best loan.
I’ll be sure to pass this on to him — he’ll be delighted.
We’d be more than happy to help you again anytime.

Rated 5 out of 5 stars

Easy

Easy, no hassle

23 July 2025
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Reply from iCREDIT

Thanks so much for your review!
I’m really glad to hear everything was easy and hassle-free for you — that’s exactly what we aim for. Appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Emily was extremely helpful and very…

Emily was extremely helpful and very professional to deal with.

3 July 2025
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Reply from iCREDIT

Thanks for your lovely feedback!
I’m so glad Emily could help and that you found her professional to deal with. I’ll make sure she sees your kind words — she’ll really appreciate it.

Rated 5 out of 5 stars

Julie was very professional

Julie was kind and courteous, patient and understanding of my requirements

29 July 2025
Unprompted review
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Reply from iCREDIT

Thank you for your lovely feedback!
We’re so pleased to hear Julie was kind, patient, and really took the time to understand your needs.
We’ll be sure to pass this on to her — it will make her day!
We’re glad we could make the process a positive experience for you.

Rated 5 out of 5 stars

Amazing Team at iCREDIT

Amazing Company to deal with both as a product dealer and a customer, we recommend these guys to all of our customers and also use them for financing our own major purchases

17 July 2025
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Reply from iCREDIT

Wow, thank you for such wonderful feedback!
It means so much to us that you trust iCREDIT not only for your own finance needs but also recommend us to your customers. We’re proud to support you both as a dealer and as a customer, and we truly value the partnership.

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