Really happy with the Stomp Luxe travel system. Bought in December and baby girl arrived in April. It took a while to get used to the different mechanisms but once you have the hang of it, it’s easy -... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great buggy, love the easy fold and super lightweight exactly as described. Amazing value. Only issue is the black is more of a grey, definitely doesn’t look black and after contacting customer servic... See more
Company replied
I spoke with Francesca and she sorted my problem out within seconds there was an issue in the warehouse where part of my order had not had the right label on so It wasn't delivered. She found this... See more
Company replied
I ordered the ickle bubba colby cot which arrived promptly- unfortunatly there were parts missing. I contacted customer services who were absolutely brilliant and sorted this out really quickly! Mis... See more
Company replied
Company details
For all parents on their journey.
Written by the company
- Parenting made affordable.
- There’s a lot to buy for baby, so your money needs to stretch as far as it can. We’ll help you boss your budget with affordable prices, product bundles and helpful advice.
- A brand you can trust.
- When it comes to baby, it’s important that you can put your trust in the things you use. That’s why our products come with a 4 Year Warranty, and we test everything rigorously.
- Styling out the everyday.
- Our range is designed to provide possibilities no matter what your budget or lifestyle. We’re committed to offering stylish parenting solutions at the right price.
- Making life easier.
- We make shopping simple, with easy to understand product information, live chat & WhatsApp assistance, plus stress-free services like Free delivery on orders over £50.
Contact info
Atlantic House, Atlantic Close, Swansea Enterprise Park, SA7 9FJ, Swansea, United Kingdom
- contact@icklebubba.com
- www.icklebubba.com
4.4
Excellent
5K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lost a part to the buggy that wasn’t…
Lost a part to the buggy that wasn’t available online to purchase. Emailed ickle bubba and they got back to be so quickly and sorted out the replacement by sending me an invoice that I could pay through! Very helpful and quick responses!
25 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Aylish,
Thank you so much for your lovely review! We’re really pleased to hear the team could help source the part for you and get everything sorted quickly and smoothly.
It’s great to know you found the process easy and our responses helpful, that’s exactly what we aim for.
If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.
Warm regards,
Team Bubba
i had missing item from my order and i…
i had missing item from my order and i emailed and got a reply the next day and lahara was very helpful and friendly, great customer service and very professional.
30 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Brodie,
Thank you so much for your kind review! We’re sorry to hear there was a missing item in your order, but we’re really pleased Lahara was able to help get things sorted for you quickly.
It’s great to hear you found her helpful, friendly, and professional, your feedback means a lot to us.
If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.
Warm regards,
Team Bubba
Best BOT experience and really helpful…
Best BOT experience and really helpful agent when connected. Problem sorted all within 5 minutes. Fast delivery and excellent customer service
30 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Roger,
Thank you so much for your fantastic review! We’re really pleased to hear you had a smooth experience, from the initial chat through to speaking with our team, and that everything was sorted so quickly.
It’s great to know your delivery was fast and that you’re happy with the service overall, that’s exactly what we aim for.
If you ever need anything else, please don’t hesitate to get back in touch, we’re always happy to help.
Warm regards,
Team Bubba
Brilliant customer service
Phoebe made the whole process so seamless and really went above and beyond to help with my query!
27 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Amy,
Thank you for your lovely feedback. We’re really pleased to hear that Phoebe was able to make the process smooth for you and provide such helpful support with your query.
It’s great to know you felt well looked after, and we’ll be sure to pass your kind words on to her.
If you ever need anything in the future, we’re always here to help.
Thanks again,
Team Bubba
I absolutely love this pushchair
I absolutely love this pushchair. It is so lightweight and folds away perfectly, leaving me with so much more space in my hallway! I would definitely recommend.
22 April 2026
Reply from Ickle Bubba
Hi Emily,
Thank you so much for your lovely feedback. We’re delighted to hear how much you’re enjoying your pushchair and that the lightweight design and easy fold have made such a difference in your home.
If you ever need anything in the future, we’re always here to help.
Warm regards,
Team Bubba
Reply from Ickle Bubba
Hi there,
Thank you for your feedback. We’re so pleased to hear your order arrived quickly and that you’re happy with the product.
We really appreciate you taking the time to share your experience.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Team Bubba
The best customer service I have ever…
The best customer service I have ever been given. Helped promptly and without any supervisors or waiting.
29 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Kainat,
Thank you for your wonderful feedback. We’re really pleased to hear you had such a positive experience with our team and that your query was handled quickly and efficiently.
It’s great to know everything was resolved without delay and in a straightforward way.
We truly appreciate you taking the time to share this, and we’re here if you ever need anything in the future.
Kind regards,
Team Bubba
Lahara helped me source a new chassis…
Lahara helped me source a new chassis for my pram in a quick 5 minute chat. Was so quick & easy to do, wish I’d have contacted sooner. Thank you !
29 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Sophie,
Thank you for your kind feedback. We’re so pleased to hear you’re happy with your purchase and that you’d choose us again. It really means a lot to us.
We’re here if you ever need anything in the future.
Best wishes,
Team Bubba
Reply from Ickle Bubba
Hi Daniel,
Thank you for your kind feedback. We’re so pleased to hear you’re happy with your purchase and that you’d choose us again.
It really means a lot to us.
We’re here if you ever need anything in the future.
Kind regards,
Team Bubba
Great customer service!
I made my order through boots and was having a little trouble getting some details to register my pram for warranty, Phoebe was super helpful with this and when I explained my issue and gave her a video showing it, she was so quick with her response and solution (which thankfully was a replacement) really took the stress off for me. In the grand scheme of things can seem so minor but just really makes such a big difference with the great customer service. Would easily buy from ickle bubba again just because of this!
29 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Paige,
Thank you so much for your detailed feedback. We’re really pleased to hear that Phoebe was able to support you with your warranty query and get everything sorted so quickly for you.
We completely understand how even small issues can feel stressful, so it’s great to know her response and solution helped put your mind at ease.
It means a lot to hear that your experience with our customer service has made such a positive impact, and that you’d choose us again because of it.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Team Bubba
Great products, and great customer service
We bought a Rotator 360 car seat 3 years ago for our first child. It has always been fantastic, so when we recently had our second child, we went right back for another.
Unfortunately there is a slight short-coming of the design when fitting it to the rear drivers side (right hand side) in our vehicle.
We contacted support to try and find a solution, but there was nothing they could do with that particular model. Instead they offered to swap it out for a different model, the Radial (same seat, different base). They shipped it next day, and the day after collected the Rotator.
They went above and beyond to make us happy, with no drama or fuss, and so fast we were sorted and ready for our bank holiday getaway!
I highly recommend both the products and the company.
27 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Matt,
Thank you so much for your thoughtful feedback and continued trust in us. We’re delighted to hear that the Rotator 360 served you so well for your first child, and that you chose us again for your growing family.
We’re really sorry the original setup wasn’t the right fit for your vehicle, but it’s great to hear our team was able to quickly arrange a suitable alternative with the Radial and get everything swapped over smoothly for you.
It means a lot to know the process felt simple and stress free, especially ahead of your bank holiday plans. We really appreciate your recommendation and kind words about both our products and service.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Team Bubba
I would like to give positive feedback…
I would like to give positive feedback about the customer service I received. The staff was very polite, professional, and helpful throughout the whole process. They answered all of my questions clearly and made sure I felt valued as a customer. Their quick response and friendly attitude made my experience excellent. I truly appreciate the great service and would highly recommend them.
28 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Milena,
Thank you so much for your thoughtful feedback. We’re delighted to hear that you had such a positive experience with our team and that you felt well supported throughout.
It’s wonderful to know your questions were answered clearly and that our team made you feel valued. Providing a helpful and responsive service is something we really strive for, so your comments mean a great deal to us.
We truly appreciate your recommendation and your kind words.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Team Bubba
Bought a double stroller from this…
Bought a double stroller from this company, worked absolutely brilliantly, after a couple of months I had found a fault with this. Contacted them and they have sent out a replacement all within five minutes of sending the first message. Couldn’t recommend them enough for going above and beyond to help
28 April 2026
Unprompted review
Reply from Ickle Bubba
Hi James,
Thank you so much for your wonderful feedback. We’re delighted to hear the stroller has been working so well for you, and that when you did encounter an issue, it was handled so quickly.
It’s great to know our team could step in straight away and get a replacement arranged without any delay. Going the extra mile for our customers is always our aim, so your recommendation means a lot to us.
We’re here whenever you need us.
Best wishes,
Team Bubba
Very good communication and excellent…
Very good communication and excellent delivery time
27 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Steven,
Thank you for your kind feedback. We’re really pleased to hear you were happy with the communication throughout and that your delivery arrived in a timely manner.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Team Bubba
Quick to respond
Quick to respond, clear and dealt with my query efficently.
20 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Selina,
Thank you for your feedback. We’re really pleased to hear your query was handled promptly and that everything was explained clearly.
It’s great to know your experience with our team was smooth and straightforward.
If you ever need anything in the future, we’re always here to help.
Best regards,
Team Bubba
Great help and advice
Great help and advice. I contacted the WhatsApp re: an additional car seat to fit my bundle and info instantly. Many thanks!
27 April 2026
Unprompted review
Reply from Ickle Bubba
Hi Natasha,
Thank you for your lovely feedback. We’re so pleased to hear you found our team helpful and that you were able to get the information you needed straight away.
It’s great to know we could assist you in finding the right car seat to suit your bundle.
If you need anything else in the future, we’re always here to help.
Warm regards,
Team Bubba
Had issues with the pram they replaced…
Had issues with the pram they replaced . Great service
Great products
22 May 2025
Reply from Ickle Bubba
Hi Gurneeta,
Thank you for your feedback. We’re sorry to hear you initially had an issue, but we’re really pleased we could get that resolved for you with a replacement.
It’s great to know you’re happy with both the service and the product.
We’re here if you ever need anything further.
Best wishes,
Team Bubba
Beautiful pram and travel system bought…
Beautiful pram and travel system bought for my daughter who is due in July x excellent value for money x also bought pram sheets and blanket which are gorgeous quality
20 April 2026
Reply from Ickle Bubba
Hi Shaun,
Thank you so much for your lovely review. We’re delighted to hear that you’re so pleased with the pram and travel system for your daughter, such an exciting time with July not too far away.
It’s also wonderful to know you’re happy with the sheets and blanket and that everything has met your expectations.
We really appreciate you choosing us for such an important purchase.
If you ever need anything, we’re always here to help.
Kind regards,
Team Bubba
I am not happy with the purchase at…
I am not happy with the purchase at all. The pram set completely looks so cheap and the wheels are shaky. No shock absorption and it will make baby feels shaky while asleep. I have sent for a refund request and for the return i had to pay £20 . This is so unacceptable.
20 April 2026
Reply from Ickle Bubba
Hi Jothi,
Thank you for your review. We’re really sorry to hear that you’re disappointed with your purchase and that it hasn’t met your expectations.
We understand your concerns regarding the feel and performance, and we’re sorry this has impacted your experience. We can also appreciate your frustration around the return cost, and we’ll be sure to pass this feedback on.
If there’s anything further you’d like to discuss, please don’t hesitate to get in touch.
Best wishes,
Team Bubba
Reply from Ickle Bubba
Hi Sajjad,
Thank you for your great feedback. We’re so pleased to hear you’re happy with your purchase and would recommend us.
It really means a lot to us that you took the time to share this.
We’re here if you ever need anything in the future.
Warm regards,
Team Bubba
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.