iBOOD.com Reviews 

Overall, there are good discounts, but not all are genuine. Prices are comparable to other retailers.

A major drawback is having to pay for both delivery and return costs. Most of other major retailers offer both delivery and return for free.

Packet delivered on time

Received the package in damaged state. This is not acceptable and package delivered on wet floor outside the house and package base is full wet..

Good product quality and quick delivery!
A big Thank!

The parcel was not delivered by PostNL even if they say it was. No way to inform PostNL . You must make use of their portal, but it only accepts users resident in NL. How can we complain ?

Very good product but delivery by DHL was very bad.

I rarely give such a negative review. But I have to give you a heads-up of the after sales service of iBood. I have heard from them all kinds of excuses and cheatings on earth to NOT manage defect. There is no warranty at all. I have been still waiting for a solution to my defect item after reporting for 4 months! Not even being contacted an appointment for repair.

I have used this site for many purchases and all went well.

Unfortunate, the air prufier came without any filter.

Bought a laptop, noticed after a while a mismatch between advertised specs and what was delivered.
Got pretty paranoid as serial number of laptop did not correspond with the numbers on the packaging either.
Somewhere in the eco system of 3th party supplying something must have gone wrong.

For Customer Service apparatski in general this can be a challenging case.
But not for iBood.

Excellent customer service follow-up.
from beginning till end.
The reassured me, took away concerns and fixed it in a decent amount of time and followed up with a
quick refund.

Bottomline, bought a new, (more brutal) laptop from ibood the same day I received my refund.
With conficence i doubled my original spend.

Good quality of the product for an affordable price.

I received my headphones yesterday. I found that there is one thing missing when I opened the box - soft carrying pouch. How can I do to get the carrying pouch?

Alles prima

In a few days it will be a month since I sent back to IBOOD MS Surface Laptop Studio, which was supposed to be new (Recertified) and turned out to be a return from another user, not thoroughly checked by IBOOD, with a scratched screen and damaged operating system, sold again as new ( Recertified by the manufacturer). Unfortunately, despite IBOOD's assurances of willingness to help, I have not received a refund to this day :(

EDIT:
It's strange because on October 1, 2024 I received a response from your support regarding RMA-2024/1745940 (September 3, 2024)
"I would like to inform you that we are processing the refund. The money will be returned to the same bank account that was originally used to reserve the product within 7 business days."

Too service !!

Product is fijn. Snelle levering. Prima communicatie.

Faster than scheduled. Hardware as good as explained and reviewed on the test available online.