IB Mirror Reviews 

I loved the product, but not the shipping. It was fast, but my boxes were damaged and made me worry about my product inside. I wasn't able to tract the delivery, and didn't know when it was left leaning on my garage doors.. They didn't even take them to my porch.

Flexibility of having to change delivery address; fair wait time for delivery; and love the product overall. Definitely looks perfect and really cool!

Fast shipping and beautiful product 100% recommended ,my wife is in love with the mirror!!!!

Aaron and IBMirror helped save my closing on sale of expensive home in California during my escrow. The otherwise beautiful and trouble free illuminated mirrors in master bath had one decide to separate from the hinge breaking the corner on the sink below. It wasn't fixable but thanks to 5 year warranty the company immediately recommended replacing the entire face which I could then easily install myself. The mirror was 3 years old and with most companies I would have been out of luck. I had only a week before closing but they shipped out the same day and then helped with a FEDEX problem in transit making sure it arrived on time. The new owner was not made to deal with this and many companies would not give the prompt, courteous, efficient and successful service of IBMirror. Aaron especially even responded to followup on holiday weekend by email. Trust this company to back its product.

Their black Hestia towel warmer has a problem in that the finish falls off the weld joints at each joint. This company will not back their own warranty and are not responsive to problems.

With help from online chat, got it ordered. Received as promised, and installed easy. Thanks again, this is the second one we ordered

Ordered two identical mirrors for bathroom. The operating instructions for the remote were absolutely useless. After many minutes of tackling the poorly designed remote, it became obvious that the white light coming from the two mirrors are vastly different regardless of setting, and one of the mirrors simply turns itself on and off every few minutes.

We bought mirrors from this company for another house and had no issues. These mirrors are junk! I’m hoping I can return them as they are unusable as is.

They are spammers. Don't do business with them.

I never hear of IB Mirror, so when I found the style and size I was looking for, I was slightly hesitant to purchase it from a company that I never heard of.
I am pleased to say that the mirror is beautiful and of high quality. It arrived promptly and was easy to install, as per my contractor. So far I am extremely happy with the purchase.

High quality UL listed mirror. Super well packed for shipping also

Customer service is outstanding! Always ready with a suggestion on product and very knowledgeable.

It's not as bright as you think it will be but the mirror is absolutely beautiful. Shipping was timely. Quality is above expectation. Would definitely recommend

Delivered on time. Good towel warmer.

Ordered a towel warmer, which wasn't cheap. Noticed it "shipped" quickly but was stuck on label created for well over a week on fedex tracking page. Called company and they said fedex lost package and they will ship another. Same thing. Fedex label created but nothing more than that on tracking. Company claims fedex fault, but can't cancel my order and refund. They said wait for it to arrive and ship it back. I asked if they would provide a free label to return the item since I wanted to cancel it, and the person said they didn't know if they could do that. So, I have no clue when and if I'm getting the item and I'm currently out over 700 dollars. I have filed a claim with my bank account. Hopefully, others have a better experience, but I will never purchase from this place again.

Quality product. Good customer service. Broad range of choices

We received our order promptly. Our delicate mirror was well packaged and in perfect condition. Our builder installed it without mishap. We had a question on dimming the light which was immediately answered and it works great. 5 stars out of stars.

Amazing product! Fast shipping & phenomenal customer service !

I am Disappointed in its lack of brightness. I expected more light to come from the mirror as with its competitors. I planned on installing a dimmer switch to control the mirror lighting but it’s so dim at full power it’s not necessary. Won’t buy again. I’ll be purchasing a different brand for my clients main bath remodel instead of these, which is a shame as I need 3.