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Rated 1 out of 5 stars

Overcharged £200 for Imac even allowing for "set up"this was a stretch and should have trusted my instincts but gave him the benefit of my custom.Didnt get my invoice i was promised either to questio... See more

Rated 1 out of 5 stars

Bought an item towards the end of December last year. The item was put from allocating to backorder to being cancelled. All the while they have been making interest on holding my money for nearly two... See more

Rated 4 out of 5 stars

Initially had a hiccup with the product being in stock, but they sorted it out quickly and got the stock to me. Overall great price, and happy with the quick customer service and delivery promptly.

Rated 5 out of 5 stars

Trouble free, straight forward use experience. Placed order, item item promptly shipped from East to West coast using Toll express. Very quick delivery given Covid issues. Item received was as... See more

3.1

Average

TrustScore 3 out of 5

145 reviews

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3.1

All reviews

(145)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I tech usbC to esata cable

Itech are one of the best I.T. suppliers in Australia. I'm very happy with my purchase of a usbC to esata cable. It works exactly as I had hoped. Thanks to I Tech for getting this hard to find product out to me.

9 August 2019
Unprompted review
Rated 1 out of 5 stars

Unhelpful and disgusting customer service

Bought a gift for my partner's birthday (about $400) to find out he had already purchased it for himself. I-Tech refused my requests to return despite the product still being in its postal packaging, unopened. Tax Invoice inside the packaging. Absolutely outrageous. Will never go back to these people again.

27 May 2019
Unprompted review
Rated 1 out of 5 stars

Disgusting & Unhelpful service

i-Tech online have been incredibly unhelpful in processing a return for us. An expensive gift was purchased but prior to it being gifted to the recipient, they ended up purchasing it themselves. They refuse to be of any help despite the item being popular and able to be resold without any issue. They have no regard for customer satisfaction, or customer circumstances. They make up rules that don't exist anywhere on their website and clearly don't value repeat customers. ACCC complaint filed and they are being investigated.

If you're looking at the website and have gut feeling that it looks dodgy, you're intuition is correct. Do yourself a favour and avoid avoid avoid.

27 May 2019
Unprompted review
Rated 5 out of 5 stars

A most trusted supplier.

I Tech has been one of my trusted on line suppliers for many years. Their products are always top class.

Delivery is often offered free of charge with their specials. They deliver quickly and on the one occasion I had, to return a product, it was done professionally and courteously.

Always happy to get their emails!

25 May 2019
Unprompted review
Rated 5 out of 5 stars

Prompt (free) delivery when you…

Prompt (free) delivery when you register and utilize the free shipping code.I've been using i-Tech for over 5 years and I've never had an issue with late deliveries or shoddy equipment.

8 April 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant as usual

Brilliant as usual. Arrived quickly. Suitably packaged to reduce damage. I received what I asked for. There was good communication for tracking along the way. Well done.

2 December 2018
Unprompted review
Rated 2 out of 5 stars

Shipping problems

A few minutes after buying a motherboard I received an email saying that my order was on a back order and would not arrive for an extra month than advertised. only a few days before the new arrival day I received another email that the order had AGAIN been placed on back order and wouldn't arrive for another month. There was no warning on the page that the item wasn't in stock or some other issue, if there had been I would have known to look elsewhere.

7 February 2018
Unprompted review
Rated 1 out of 5 stars

Bad Public Relations

I bought some memory off I-Tech and at the start the service was terrific but when I realised that I couldn't use the memory thats when I was not impressed. I emailed them after calling and they got back to me and said that I would have to get a store credit minus a 20% restocking fee then I emailed them back again and said no i want my money back and they insisted on there 20% restocking fee so I am not going to put it into a friends laptop and he is paying me. I won't be using them again. I am not paying over 20.00 to put a item on a shelf and a line on the computer. What a rip off

30 October 2017
Unprompted review

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