On boarding (a had a website connectivity issue) was a bit more difficult than advertised but, the team support got me through it. They are great, responsive and courteous. My existing clients have no... See more
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I was in a wonderful private practice for 17 years - CHARIS Counseling Associates. I just transitioned into a solo private practice called VOICE of Many Waters Christian Counseling - LLC. Andrew Joh... See more
What a great experience! I’ve used email before (obviously), but I just didn’t understand some of the features that Hushmail provides. Nicholas took plenty of time and went above and beyond to make my... See more
Company details
About Hushmail
Written by the company
Hushmail – Secure Email and Forms for Healthcare and Therapy
Hushmail helps healthcare and therapy professionals protect their clients’ privacy with easy-to-use, HIPAA-compliant email and online forms.
For over 25 years, Hushmail has supported solo and small group practices with encrypted email and e-signable forms designed specifically for healthcare. Our goal is simple: make secure communication feel effortless — even if you’re not tech-savvy.
- Send and receive encrypted emails with one click
- Collect client information and e-signatures through secure online forms
- Use your own domain or choose from healthcare-friendly options
- Get personalized, patient, and knowledgeable customer support
Thousands of therapists, counselors, and healthcare practitioners trust Hushmail to handle their clients’ most sensitive information safely and professionally.
Hushmail is more than email — it’s peace of mind for you and your clients.
Hushmail for Healthcare
Written by the company
- Secure email
- Send and receive encrypted emails to and from anyone. With easy-to-use webmail, a secure message center, and iPhone app, Hushmail email makes it convenient to communicate privately with your clients.
- Secure web forms
- Customize templates or build forms with a drag-and-drop form builder. Great for intake forms, health history forms, referral forms, fee agreement forms, and more. Our web forms include a body chart feature that allows your clients to pinpoint where they feel discomfort or pain, and our template directory includes calculated assessment forms such as the PHQ-9, GAD-7, and DASS.
- E-signatures
- Instant online signing for your most important digital forms Hushmail e-signatures comply with ESIGN and UETA making them as legally binding as handwritten signatures. Your clients can sign from anywhere, on any device. Available on select plans.
14-day free trial
Experience Hushmail risk-free
We know it’s not easy choosing the right technology for your practice or clinic. That’s why you can try Hushmail for Healthcare 14 days free. Explore secure email, e-signatures, and customizable web forms — all built to help you protect client privacy and simplify your workflow. If you decide Hushmail isn’t the right fit, you can cancel anytime during your trial with no obligation.
Contact info
Suite 360, 580 Hornby Street, V6C 3B6, Vancouver, United States
- +1-877-533-4874 (toll free)
- marketing@corp.hush.com
- www.hushmail.com
4.3
Excellent
634 reviews
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Happy to know you are encrypted and you…
Happy to know you are encrypted and you let me know on my personal email there is something in this email
15 December 2025
I still have a lot to learn about positive so farit
I still have a lot to learn about it, but so far I like the comfort of knowing I can have encryption.
15 December 2025
This is a good service
This is a good service. I have not used it a lot yet but the company has been very responsive.
13 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Thank you for your service this far!
Hushmail service is working for me and i'm enjoying!
Thank you so much for you wonderful services.
1 December 2025
Reply from Hushmail
Thank you so much for your kind review. We're really glad to hear that Hushmail is working well for you.
To add a signature at the bottom of your emails, please follow these steps:
1. Sign in to Hushmail Webmail
2. Go to Preferences (top right)
3. Select the Composing tab
4. Scroll down to Signature
5. Click the edit icon and enter the text and/or image you'd like to use
6. Save
Your signature will then appear automatically on every email you send.
If you'd like help setting it up, just let us know. We’d be happy to walk you through it.
Mostly great
I have had no problems with hushmail except I was unable to see an attached document. The sender decided to send the email to a different email account. That only happened once. I certainly hope it doesn't happen again. Otherwise, it's been great.
19 November 2025
Hushmail is a great company with…
Hushmail is a great company with excellent service. They genuinely want to please their customers. I am so glad I chose this impressive business.
1 November 2025
I love how easy it is to encrypt…
I love how easy it is to encrypt emails. I will admit it would be nice to be able to color code and flag emails.
26 November 2025
Reply from Hushmail
Thank you for your review. We're so glad to hear you're finding it easy to send encrypted emails.
You can flag emails in Hushmail to help you keep track of important messages. If you prefer color-coding, you can do so through a third-party email app such as Apple Mail, which works with Hushmail accounts.
We really appreciate your feedback.
Do not trust this- if your password fails you loose everything! NOT SECURE!
I used this ( payed for) my entire clinics email needs. Then recently my password ( I did not forget it ) stopped working.
I am left with ongoing emails to faceless customer care that answer nothing
... zero help--
The jist is -" you cant access your email" - tough were not going to help. We designed a system that does not allow it and sold it to you. We take no responsibility.
There is no number you can call and its too bad.
I regret starting with them .. have you ever heard of a company you pay for, or an agency or a bank you cant reset your password and you loose your entire email contents ?
... This by anyones standard is not a secure customer based business it is a LIABILITY.
Who would trust a clinics email on a platform that with the disfunction of a password you loose everything..... dont make the same mistake I did
23 November 2025
Unprompted review
good access to support by support staff
1 November 2025
Easy to set up and use
Easy to set up and use. Affordable with a plan that works for my needs.
3 November 2025
Easy to use.
19 November 2025
Great Software & Customer Service
The customer service that goes alongside the software is superb. I recommend this software if you are professional looking for a quality HIPPA compliant platform.
14 November 2025
Friendly and knowledgeable humans and easy to navigate platform.
Everyone I spoke with as I was getting set up to use Hushmail was friendly, kind, and knowledgeable. The mail platform is easy to navigate. I feel very confident that I can reach out in the future with questions and/or to continue my own learning about Hushmail.
6 November 2025
At times the service is slow
At times the service is slow. Taking a long time to load emails or change folders. Otherwise, I really like the easy-to-use organization of folders functions and the security of the emails.
12 November 2025
kind, but not what I needed
Although kind, there was interruptions in my email service which led me to purchasing a different service. Even after purchasing a different service, it took them several days for them to do the tech work needed. Very frustrating to be paying for 2 at once. Kind people, but not the best outcomes in my experience.
11 November 2025
Responsive and knowledgeable customer…
Responsive and knowledgeable customer service. Setting up our Hushmail business email was seamless.
10 November 2025
I'm getting all my emails
I'm getting all my emails, and alerts correctly and it's simple to use.
6 November 2025
Andrew has been very helpful in getting…
Andrew has been very helpful in getting me started and Nicholas has been very friendly.
I wish I had known about this service when we had to close our practices and provide tele heath services. I had to send all the forms I needed my clients had to complete and it was most challenging for them to complete them.
I am satisfied thus far with the service provided by your company.
Militza Marin
2 October 2025
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