Hurst Media Reviews 

277
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been working with Danielle for a few months now and she has provided us with some great deals with health and retirement features for our home care company. Friendly yet professional, and always... See more

Rated 5 out of 5 stars

Excellent company. Hurst Media reached out regarding including us within a Mail on Sunday, which was that same week, and despite the short turn over, they were amazing at helping us out and delivered... See more

Rated 4 out of 5 stars

In Nov 2020 we were directly approached by Hurst Media regards advertising in The Daily Mail and Sun Online Christmas Checklist Products. Whilst the campaign hit the discussed article views... See more

Rated 5 out of 5 stars

I would like to thank Emily Saunderson for giving me and my company the opportunity to step into UK market with our product. Working with her was always so easy and straightforward. She knows what I n... See more

Company details

  1. Media Company

Information provided by various external sources

The Times, The Guardian, Daily Mail, The Telegraph, The Sun, Metro, The Express, City AM, Evening Standard, The Mirror, The Observer – along with celebrities, influencers and household names – all publish positive content that consumers trust in partnership with Hurst Media.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(277)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rob from Hurst media has been such a…

Rob from Hurst media has been such a pleasure to work with, He deals with so much ease and professionalism. We have worked for a couple of assignments now and the trust and confidence has only been going up. Hats off to your dedication.

18 January 2021
Unprompted review
Rated 4 out of 5 stars

We did two beautiful campaign with…

We did two beautiful campaigns with Hurst Media. These were our first PR steps in the UK, how cool is that. Everything went very smoothly and was managed very well. Although the financial department was quite pushy, I understand that everything need to be paid in time, but arranging everything for the payment may take more than 1 day. Looking forward to the next campaigns.

14 January 2021
Unprompted review
Rated 5 out of 5 stars

I worked with Hurst Media on a last…

I worked with Hurst Media on a last minute campaign leading up to Christmas 2020.

I cannot fault their professionalism and willingness to help us deliver on our campaign goals.

Although their accounts department were a tad assertive in chasing invoice payments, their terms and conditions clearly stated what was expected up front as part of the deal and therefore I had no problem with this, but it did catch me off guard a bit.

The team delivered on all elements and we will no doubt use them again in the future.

14 January 2021
Unprompted review
Rated 5 out of 5 stars

Emily Saunderson Rules!

I would like to thank Emily Saunderson for giving me and my company the opportunity to step into UK market with our product. Working with her was always so easy and straightforward. She knows what I needed without too many explanations and going back and forth. Friendly, assisting and professional! What Emily does for me personnaly - she makes my day! Thank you Emily and thank you Hurst Media for the opportunuty! Hopefully we do another projects soon!

14 January 2021
Unprompted review
Rated 5 out of 5 stars

Just a Great Experience

A 'bright light' in a sometimes dark world!

Selling advertising can't be easy, and we have all experienced some dubious tactics and misleading promises. I was "cold called" by Hannah Morgan at Hurst Media and am so glad I took the time to listen and respond.

This company dealt with me honestly and openly right from the beginning. They set realistic expectations from the start (which were considerably exceeded) and never tried to pressure me or ask me to make decisions without having time to consider them carefully.

They have been a delight to work with and have delivered excellent results.

Clear communication all the way through and a friendly pleasant team.

Best of all, the results of the advertising we placed through them were superb and well ahead of anything we could have hoped for. Our ROI is off the scale - but even if it hadn't been, it would still have been a good and worthwhile experience.

4 January 2021
Unprompted review
Rated 4 out of 5 stars

Post campaign support has been good

In Nov 2020 we were directly approached by Hurst Media regards advertising in The Daily Mail and Sun Online Christmas Checklist Products.

Whilst the campaign hit the discussed article views etc, regrettably the actual sales results and ROI fell well short on our expectations.

David Hurst, fully appreciates and understands the circumstances and we are currently working on ways in which he can support our business.

I will update to a full and complete review later in the year..

Thanks
Steve

1 January 2021
Unprompted review
Rated 5 out of 5 stars

Great to work with the Hurst team

Great to work with Joseph McLaven and Jon Stone at Hurst Media - also Sarah Somerton-Jones and Liana Schultz. Friendly, efficient, open to helping achieve our objectives. Really enjoyed working with the whole team.

3 December 2020
Unprompted review
Rated 5 out of 5 stars

Huge thank you

I would like to personally thank you Jon Stone on your team for his professionalism - I tend to avoid these types of conversations with ‘media partners’ because they are usually a hard sell from someone who doesn’t actually give two hoots (after 20 years of working within the media this comes from experience), but Jon clearly loves what he does and believes in it as well - thank you for how you have dealt with this / me today. I am extremely impressed and excited to be working with you in the future.

2 December 2020
Unprompted review
Rated 5 out of 5 stars

I've used Hurst Media a number of times…

I've used Hurst Media a number of times for various ads, and if you want to get an ad out there in one of the big papers they deliver!
In terms of of our sales it really depends and we've found there's had to be trial and error, ensuring we're targeting the right readers in the right papers, with the right content and the right image. Sometimes we've seen our ad make profits, sometimes it's break even, and sometimes it's come at a small cost, but every time it's been marketed and getting in front of customer eyes so we see that as a win. That's why I think success really depends more on the product, copy and targeting than on Hurst Media, who have always been transparent about how and where the ad would be displayed in the paper.
Overall I would strongly recommend if getting an ad in a paper is what you want to do, and have had great personal service from them (James in particular).

27 November 2020
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. They cold called me to advertise in the Times newspaper, completely exaggerating the results we would get. We took the gamble and purchased the advertising slot. The next day we got another call saying they have a massive discount on another advertising slot - so we thought this was a great deal and purchased that too. We are an internet based company, and we received ZERO results from these ads. No additional users/ traffic or no additional conversions. The salesman was rude and I would never use their service again. AVOID. Spend your money on google ads!

24 November 2020
Unprompted review
Hurst Media logo

Reply from Hurst Media

Dear Chris,

We have checked our records, and we have not been able to confirm any business dealings with you or the exact piece of work this was regarding. Without knowing the exact copy, position on the page, or publication, we're unable to analyse what may have caused a poor response.

Moreover, although most of our clients see ROI in the form of increased traffic and or business, perhaps there was an issue with how engagement was being recorded - or perhaps the publication wasn't the right audience? We would be very happy to know more so we could offer a better solution for the future and help deliver better results.

We have lots of reviews from clients who are happy with our service and our range of products does achieve Return On Investment for clients.

Please feel free to email us at sales@hurstmediacompany.co.uk and we would look forward to hearing from you and addressing these concerns further.

Rated 1 out of 5 stars

GDPR abusers

They contacted me out of the blue. Overpriced service but everyone for their own, it may be suitable for some.
I asked where they got my details from. They ignored it.
Then they just subscribed me to their mailing list without me ever asking for it and after I declined their offer for advertising.
Reporting to Trading Standards.

23 November 2020
Unprompted review
Hurst Media logo

Reply from Hurst Media

We are disappointed that Trustpilot has decided not to remove this review as we believe it is defamatory. We do not abuse GDPR as the title of your review suggests. Our sales team research new leads and contact those they think will be interested in our services.

We make it very easy for someone to unsubscribe if that is what they wish to do and being contacted via email is always within B2B GDPR guidelines.. Links to unsubscribe in our emails are easy to see, and we also have an enquiries line dataprivacy@hurstmediacompany.co.uk as another option. We fully respect an individual or company's right to be unsubscribed and are careful to ensure anyone who contacts us is removed from our subscription list.

As you allude to, and as the vast majority of our views illustrate, our products demonstrate great value and effectiveness for our partners. We're very clear that this isn't necessarily the right approach for everyone - it's in our benefit to work with people who are interested in us!

We welcome all feedback from any person, company or body who may wish to contact us.

Rated 5 out of 5 stars

A fantastic Service!

We've been working with Hannah, James and the team at Hurst for some time now and they have always provided a top notch service. They offer very competitive rates and a flexible and fast service to suit your requirements. I would heartily recommend!

17 November 2020
Unprompted review
Rated 5 out of 5 stars

Good honest media business

Great experience from all our dealing with Hurst Media. Always good honest advice on unique and new to market media ideas in both print and digital arenas. Highly recommend to any business looking for lead generating media!

23 October 2020
Unprompted review
Rated 5 out of 5 stars

We have used Hurst media on 3 occasions…

We have used Hurst media on 3 occasions over the last 3 months, and everything has been great, from appropriate proposals being sent to us for consideration right through to really helpful team on creation and approval of final copy. Really good company to work with, especially the 2 Chris's and Sarah!

14 October 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look