Terrible Customer Service
Placed an order for some parts (that I was told were in stock and would ship in 2-3 days) missing from a fan I purchased and a week and a half later, still no parts and no information as to why the order hasn't been processed/fulfilled. Hold times to speak to someone are completely ridiculous (30+ minutes) and then you get the same mumbo jumbo about we will escalate it and email you.. Terrible service!



